---
product_id: 15662348
title: "Serta Big and Tall Executive Home Office Chair with Lumbar Support, Leather"
brand: "serta"
price: "€ 2130.66"
currency: EUR
in_stock: true
reviews_count: 13
category: "Serta"
url: https://www.desertcart.hr/products/15662348-serta-big-and-tall-executive-home-office-chair-with-lumbar
store_origin: HR
region: Croatia
---

# 360° swivel casters for smooth glide Wide 22.25" seat for big & tall comfort AIR Ergonomic lumbar flexes with you Serta Big and Tall Executive Home Office Chair with Lumbar Support, Leather

**Brand:** serta
**Price:** € 2130.66
**Availability:** ✅ In Stock

## Summary

> 🖥️ Elevate your workspace throne — because comfort is the new power move

## Quick Answers

- **What is this?** Serta Big and Tall Executive Home Office Chair with Lumbar Support, Leather by serta
- **How much does it cost?** € 2130.66 with free shipping
- **Is it available?** Yes, in stock and ready to ship
- **Where can I buy it?** [www.desertcart.hr](https://www.desertcart.hr/products/15662348-serta-big-and-tall-executive-home-office-chair-with-lumbar)

## Best For

- serta enthusiasts

## Why This Product

- Trusted serta brand quality
- Free international shipping included
- Worldwide delivery with tracking
- 15-day hassle-free returns

## Key Features

- • **Heavy-Duty Build:** Supports up to 350 lbs with commercial-grade materials for lasting durability
- • **Effortless Mobility:** Durable swivel casters glide smoothly across your workspace without a hitch
- • **Customizable Ergonomics:** Height, tilt, and tension adjustments let you lock in your perfect posture
- • **Smart Layers Cushioning:** Multi-layer foam + ComfortCoils deliver plush, pressure-relieving comfort
- • **Adaptive AIR Lumbar Support:** Lumbar flexes & pivots with your every move for all-day back relief

## Overview

The Serta Jackson Big and Tall Executive Chair combines advanced AIR Ergonomic lumbar support with plush Smart Layers cushioning and a spacious 22.25" wide seat, engineered to support up to 350 lbs. Its heavy-duty frame and smooth 360° swivel casters ensure durability and mobility, while adjustable height, tilt, and tension controls let professionals customize their comfort for long hours of productivity.

## Description

The better you sit, the better you'll feel. Whether for work, play, or any other activity that has you sitting in our chairs, we believe comfort is everything. With over 15 years of making chairs and innovating with designs, materials, and technology, Serta® knows what it takes to give you a comfortable sit. Designed for ultimate comfort, the Serta® Jackson Big and Tall Executive Office Chair envelops you in serene support. Its extra-spacious wide seat, crafted with premium materials, safely supports up to 350 lbs. Flexible AIR Ergonomic Support Technology® lumbar adapts to your movements, easing back tension, while Smart Layers™ with soft foam and ComfortCoils™ provide plush cushioning. A cozy headrest cradles your neck, and padded, sturdy armrests offer gentle arm support. Easily adjust height and tilt with seat-side tabs and a tension knob. The heavy-duty base with 360° dual-wheel casters ensures smooth gliding, wrapping you in spacious, professional comfort all day.

Review: Best office chair I've ever owned! - FIVE AND HALF YEAR UPDATE: Yes, I still have this chair and use it daily for many hours. Here's how it's held up. I haven't had any more parts replaced since the last update. I still say it's the best office chair of I've ever owned. It's certainly still in use longer than any office chair I've owned. The arms just will not stay tight. I find my self re-tightening them at least once a week, and even tight they still wobble a bit. That is probably the most annoying thing though. The leather in the bottom and back has held up great. No cracks or tears. Even on the arm rests has held up pretty well but starting to crack right on the edges. Honestly, if this chair had memory foam in the bottom I'd probably keep it another 5 years. I'd say overall I've more than gotten my moneys worth. I'll keep it around, but I'm in the mood for a new chair. I'll see what Serta has these days first. COMING UP ON TWO YEARS: I still say it's the best office chair I've owned so far, but the mechanical assembly again is going to need to be replaced under warranty. It's wobbly again, and pops very loudly every time you sit in it like it's about to break at any time. This will be the second mechanical replacement under warranty, we'll see if it goes as smooth as the first one. I also have a hard time still keeping the screws that hold the arms on tight. I tighten them at least every week if not more often. It's still comfortable however and so far is lasting longer than any office chair I've owned, and I've had many. UPDATE: I forgot to come back and update on the issue. Manufacturer replaced the mechanical assembly AND chair seat under warranty no questions asked! Bumping back to 5 stars. Gas pressure lift still working just fine. Since I have discovered they make wheels for office chairs that use the same wheels as inline skates. They are all over desertcart and I HIGHLY recommend ordering some, they are relatively cheap! I'll never own another office chair without putting those wheels on them. So much better than the plastic casters all office chairs come with and great if you have a hard floor! ONE YEAR UPDATE: 09/04/16: Original review below. I'm dropping a star pending finding out if I can get warranty honored. Just like every other office chair I've owned, the mechanical mechanism gets "loose" for lack of a better way to describe it, so it wobbles from side to side, and this chair has done that too. I posted originally hoping that the gas mechanism would hold up long term, and so far it has, but I've got to contact them about getting a warranty replacement for the mechanical assembly. Depending on how that goes, I may be back dropping more stars. Also, the chair cushion has flattened out quite a bit and not near as comfy as it was when I got it. ORIGINAL REVIEW: I'm a big guy, 6" 2' and about 290#. I have gone through a lot of chairs from the office box stores over the last 10 years. Even bought the big and tall versions they offered. They ALL failed. So much so I started buying the extended warranties offered just to get an exchange replacement in store. 90% of the time it's the hydraulic lift that fails. If it's not that, it's the mechanical part underneath getting wobbly. Padding never holds up. Based on the reviews here I bought this one, and yes its a lot more expensive, most expensive office chair I've ever bought, and it was totally worth it so far. Obviously I don't know about longevity yet, but it's the most comfortable chair I've ever had by several magnitudes. Assembling it, it was apparent the construction was heavier duty than any I've owned before, including the big and tall ones commonly found in the box stores. Make no mistake this is a heavy chair, you'll likely need help assembling it. It feels good and solid and comfy. My significant other is tall but skinny, only 120# and she even loves it so much she's thinking about getting one. We both work on our computers and spend a great deal of time sitting in these chairs, so you can't underestimate the value of a good, comfy, sturdy chair. There is one negative about it. I can't keep the arm bolts tight. I've found I'm having to retighten them nearly every day. I'm going to get some locktite on them and that should take care of it, they might consider including a little sample tube with the chair to put on those during assembly. But the chair is so nice otherwise I'm not even going to take away a star for that one.
Review: Super disappointed :( - I have a Serta Hensley at my job, which I absolutely love, but it does not recline at all. I bought the Jackson for my home office, which is more for fun/relaxing 90% of the time. I was looking for a Serta with maximum comfort with super plush cushioning that I wanted to last for years, lumbar support and something to possibly lounge in at times. Also, one of the bullet points in the "About this item" on desertcart's page state, "ADJUST & RELAX: Ergonomic height and tilt adjustments let you find and lock into your ideal seating position while the tension knob lets you personalize your relaxation", which helped sell me on this chair after doing my research. So, I order the chair, I select the date I want the chair which I know someone will be home for, and then the chair gets delivered a day early. For most people, this probably wouldn't matter, to me it did, now I'm at work, no one is home, desertcart just leaves it out on the open on my front porch for any driver bys to see, so I am worried a porch pirate may help themselves, but luckily it is still there when I get home. We put this together, it does take a little over an hour to get it put together. There are a couple of scuff marks on it, which I was willing to overlook. It is now built, and I am excited to sit down the first time, with high expectations for this chair, and it was such a huge let down. I can say it had a lot of padding, but so much that it felt like you were just sitting on like a balance ball sort of thing, it was not something that I was even sinking into. It was not comfortable at all. The lumbar support that was supposed to move with you, felt strange, and not very supportive to me. The chair felt like a cheap version of what Serta should be. Also the earlier description I posted about it supposedly letting you lock in your "ideal seating position", did not work at all for me. Anytime I tried locking it, it just kept me in the straight up position. This chair has absolutely NO RECLINE to it at all. It barely even does a rocking motion, when you try to push it back, it automatically springs you forward, at least the one I received did this. I loosened the tension knob on the bottom of the chair to the furthest it would go, and the chair still did not let me do anything more than what it was doing already. I don't know if this is the way the chair was made intentionally (I truly hope not), or if I received a faulty one where the tension knob is broken or something is wrong with the spring in it. Anyhow, even if it worked, the padding was uncomfortable, and not plush in the way I was wanting it to be for my purposes, so I am returning it.

## Features

- Faux Leather
- RESPONSIVE SUPPORT: Unique, adaptive AIR Ergonomic Support Technology lumbar flexes and pivots with your body as you lean and twist for continuous support. Durable base with swivel casters allows you to glide across your office space with ease
- PLUSH CUSHIONS: Smart Layers seat construction with soft foam layers and ComfortCoils provides deep comfort support and the pillowy headrest and armrest pads keep your neck and arms relaxed in bliss.
- SPACIOUS AND STURDY: Made with heavy-duty commercial-grade materials, the Jackson is safety tested to support up to 350 pounds; features a spacious inner seat width of 22-1/4 inches and generous high-back.
- ADJUST & RELAX: Ergonomic height and tilt adjustments let you find and lock into your ideal seating position while the tension knob lets you personalize your relaxation.
- EASY ASSEMBLY: Step-by-step instructions make assembly simple. Two people are recommended. We offer USA Customer Support

## Technical Specifications

| Specification | Value |
|---------------|-------|
| ASIN | B00T07KHGQ |
| Additional Features | Adjustable lumber,Ergonomic,Cushion availiablity,Durable |
| Age Range Description | Adult |
| Arm Style | with-arms |
| Assembly Instructions Description | Included |
| Back Style | Solid Back |
| Best Sellers Rank | #518,182 in Home & Kitchen ( See Top 100 in Home & Kitchen ) #1,124 in Home Office Desk Chairs |
| Brand | Serta |
| Brand Name | Serta |
| Color | Black |
| Customer Reviews | 3.7 out of 5 stars 810 Reviews |
| Fabric Type | Faux Leather |
| Fill Material | Foam |
| Finish Types | Leather |
| Form Factor | Upholstered |
| Frame Material Type | Alloy Steel |
| Furniture Base Movement | Glide |
| Furniture Finish | Faux Leather |
| Global Trade Identification Number | 00887909021813 |
| Included Components | Office Chair |
| Indoor Outdoor Usage | Indoor |
| Item Depth | 33 inches |
| Item Dimensions | 33 x 28.25 x 43 inches |
| Item Dimensions D x W x H | 33"D x 28.25"W x 46"H |
| Item Highlight | Jackson, 350lb Capacity, Wide Seat Cushion, Comfy Gaming Chair with Wheels, Padded Fixed Arm, Adjustable Height & Tilt, Black |
| Item Type Name | Big and Tall Executive Home Office Chair with Smart Layers Technology, Wide Seat Cushion, Modern Comfy DeskChairs with Rolling Swivel Wheels, Bonded Leather, |
| Item Weight | 57.7 pounds |
| Leg Style | Tapered Leg |
| Manufacturer | Millwork Holdings Co. Inc. -- DROPSHIP |
| Manufacturer Part Number | 44954 |
| Manufacturer Warranty Description | 1 year limited warranty. |
| Material | Faux Leather , Metal, Plastic |
| Material Type | Faux Leather, Metal, Plastic |
| Maximum Weight Recommendation | 350 pounds |
| Model Name | Jackson |
| Model Number | 44954 |
| Number of Items | 1 |
| Number of Packs | 1 |
| Pattern | Chair |
| Product Care Instructions | Spot Clean |
| Product Dimensions | 33"D x 28.25"W x 46"H |
| Reclining Position Count | 1 |
| Recommended Uses For Product | Office |
| Room Type | Office |
| Seat Back Interior Height | 27 inches |
| Seat Depth | 19.5 inches |
| Seat Height | 22.5 inches |
| Seat Length | 22.25 inches |
| Seat Material | Leather |
| Shape | L-Shaped |
| Size | Executive |
| Style Name | Modern |
| Surface Recommendation | Indoor |
| Theme | Traditional |
| UPC | 887909021813 |
| Unit Count | 1 Count |
| Upholstery Fabric Type | Faux Leather |

## Product Details

- **Brand:** Serta
- **Color:** Black
- **Material:** Faux Leather, Metal, Plastic
- **Product Dimensions:** 33"D x 28.25"W x 46"H
- **Size:** Executive

## Images

![Serta Big and Tall Executive Home Office Chair with Lumbar Support, Leather - Image 1](https://m.media-amazon.com/images/I/71jPyuqgt3L.jpg)
![Serta Big and Tall Executive Home Office Chair with Lumbar Support, Leather - Image 2](https://m.media-amazon.com/images/I/710JHtQvu2L.jpg)
![Serta Big and Tall Executive Home Office Chair with Lumbar Support, Leather - Image 3](https://m.media-amazon.com/images/I/71XgOHnT6-L.jpg)
![Serta Big and Tall Executive Home Office Chair with Lumbar Support, Leather - Image 4](https://m.media-amazon.com/images/I/81KIjVWdADL.jpg)
![Serta Big and Tall Executive Home Office Chair with Lumbar Support, Leather - Image 5](https://m.media-amazon.com/images/I/81E3zkHKsaL.jpg)

## Available Options

This product comes in different **Color** options.

## Questions & Answers

**Q: Does this chair recline?**
A: It tilts some like a rocker. It does not recliner like a recliner. The amount of tilt is small, regulated by a lever. The chair always stays L-shaped.

**Q: Are the arms of this chair made of metal or plastic?**
A: They look metal but are indeed plastic.

**Q: What is the measurement in inches between the rear of the custom (where the back touches the bottom) to the front of the cushion.**
A: If I understand your question correctly; it's 19 inches from the lumbar support, where your low back touches to the front of the bottom cushion where you sit. If I didn't understand your question, please ask again and I'll pull another measurement.

**Q: I'm interested in getting this, Is their chair hard or very soft when you sit on it?**
A: At first the seat cushion was great , but it quickly lost its shape and became very uncomfortable for me ...I had to find  a seat  cushion that seems to work pretty good for me now. I have this same problem with other chairs to be fair.

## Customer Reviews

### ⭐⭐⭐⭐⭐ Best office chair I've ever owned!
*by D***. on September 19, 2015*

FIVE AND HALF YEAR UPDATE: Yes, I still have this chair and use it daily for many hours. Here's how it's held up. I haven't had any more parts replaced since the last update. I still say it's the best office chair of I've ever owned. It's certainly still in use longer than any office chair I've owned. The arms just will not stay tight. I find my self re-tightening them at least once a week, and even tight they still wobble a bit. That is probably the most annoying thing though. The leather in the bottom and back has held up great. No cracks or tears. Even on the arm rests has held up pretty well but starting to crack right on the edges. Honestly, if this chair had memory foam in the bottom I'd probably keep it another 5 years. I'd say overall I've more than gotten my moneys worth. I'll keep it around, but I'm in the mood for a new chair. I'll see what Serta has these days first. COMING UP ON TWO YEARS: I still say it's the best office chair I've owned so far, but the mechanical assembly again is going to need to be replaced under warranty. It's wobbly again, and pops very loudly every time you sit in it like it's about to break at any time. This will be the second mechanical replacement under warranty, we'll see if it goes as smooth as the first one. I also have a hard time still keeping the screws that hold the arms on tight. I tighten them at least every week if not more often. It's still comfortable however and so far is lasting longer than any office chair I've owned, and I've had many. UPDATE: I forgot to come back and update on the issue. Manufacturer replaced the mechanical assembly AND chair seat under warranty no questions asked! Bumping back to 5 stars. Gas pressure lift still working just fine. Since I have discovered they make wheels for office chairs that use the same wheels as inline skates. They are all over Amazon and I HIGHLY recommend ordering some, they are relatively cheap! I'll never own another office chair without putting those wheels on them. So much better than the plastic casters all office chairs come with and great if you have a hard floor! ONE YEAR UPDATE: 09/04/16: Original review below. I'm dropping a star pending finding out if I can get warranty honored. Just like every other office chair I've owned, the mechanical mechanism gets "loose" for lack of a better way to describe it, so it wobbles from side to side, and this chair has done that too. I posted originally hoping that the gas mechanism would hold up long term, and so far it has, but I've got to contact them about getting a warranty replacement for the mechanical assembly. Depending on how that goes, I may be back dropping more stars. Also, the chair cushion has flattened out quite a bit and not near as comfy as it was when I got it. ORIGINAL REVIEW: I'm a big guy, 6" 2' and about 290#. I have gone through a lot of chairs from the office box stores over the last 10 years. Even bought the big and tall versions they offered. They ALL failed. So much so I started buying the extended warranties offered just to get an exchange replacement in store. 90% of the time it's the hydraulic lift that fails. If it's not that, it's the mechanical part underneath getting wobbly. Padding never holds up. Based on the reviews here I bought this one, and yes its a lot more expensive, most expensive office chair I've ever bought, and it was totally worth it so far. Obviously I don't know about longevity yet, but it's the most comfortable chair I've ever had by several magnitudes. Assembling it, it was apparent the construction was heavier duty than any I've owned before, including the big and tall ones commonly found in the box stores. Make no mistake this is a heavy chair, you'll likely need help assembling it. It feels good and solid and comfy. My significant other is tall but skinny, only 120# and she even loves it so much she's thinking about getting one. We both work on our computers and spend a great deal of time sitting in these chairs, so you can't underestimate the value of a good, comfy, sturdy chair. There is one negative about it. I can't keep the arm bolts tight. I've found I'm having to retighten them nearly every day. I'm going to get some locktite on them and that should take care of it, they might consider including a little sample tube with the chair to put on those during assembly. But the chair is so nice otherwise I'm not even going to take away a star for that one.

### ⭐ Super disappointed :(
*by B***S on September 4, 2026*

I have a Serta Hensley at my job, which I absolutely love, but it does not recline at all. I bought the Jackson for my home office, which is more for fun/relaxing 90% of the time. I was looking for a Serta with maximum comfort with super plush cushioning that I wanted to last for years, lumbar support and something to possibly lounge in at times. Also, one of the bullet points in the "About this item" on Amazon's page state, "ADJUST & RELAX: Ergonomic height and tilt adjustments let you find and lock into your ideal seating position while the tension knob lets you personalize your relaxation", which helped sell me on this chair after doing my research. So, I order the chair, I select the date I want the chair which I know someone will be home for, and then the chair gets delivered a day early. For most people, this probably wouldn't matter, to me it did, now I'm at work, no one is home, Amazon just leaves it out on the open on my front porch for any driver bys to see, so I am worried a porch pirate may help themselves, but luckily it is still there when I get home. We put this together, it does take a little over an hour to get it put together. There are a couple of scuff marks on it, which I was willing to overlook. It is now built, and I am excited to sit down the first time, with high expectations for this chair, and it was such a huge let down. I can say it had a lot of padding, but so much that it felt like you were just sitting on like a balance ball sort of thing, it was not something that I was even sinking into. It was not comfortable at all. The lumbar support that was supposed to move with you, felt strange, and not very supportive to me. The chair felt like a cheap version of what Serta should be. Also the earlier description I posted about it supposedly letting you lock in your "ideal seating position", did not work at all for me. Anytime I tried locking it, it just kept me in the straight up position. This chair has absolutely NO RECLINE to it at all. It barely even does a rocking motion, when you try to push it back, it automatically springs you forward, at least the one I received did this. I loosened the tension knob on the bottom of the chair to the furthest it would go, and the chair still did not let me do anything more than what it was doing already. I don't know if this is the way the chair was made intentionally (I truly hope not), or if I received a faulty one where the tension knob is broken or something is wrong with the spring in it. Anyhow, even if it worked, the padding was uncomfortable, and not plush in the way I was wanting it to be for my purposes, so I am returning it.

### ⭐⭐⭐⭐ So far, so good
*by A***E on November 30, 2021*

One Month Review: First off, the only downside thus far. The arms came a little scuffed up on the plastic. Not too noticeable, but there are definite scuff marks. That being said, that was the only issue with the product. Onto the what you're here to read. I like the chair so far. I've purchased three different chairs over the last 18 months. The first was a placeholder and was okay for the $60 I paid for it. The next one broke after a week, and the third was uncomfortable within a month of owning it. I researched a ton of chairs and they all had complaints of the seat going flat, including this one. So, I decided to take a risk anyway due to the inner springs on this seat. So far, I'm liking this chair. The seat has not compressed on me after a month of use. The rocker seems sturdy and the lumbar support is just the right amount for me. I'm a software developer and author, so I sit in my chair between 9-15 hours a day and I don't get up stiff and sore like my other chair. My only complaint is the arms are a bit wide for my frame and mildly uncomfortable for my 5'8 size. I'm sure a taller man or woman wouldn't have that issue. My feet do hit the floor nicely. A shorter person might have issues with that. I'm also not sure the faux leather will hold up to abuse, but so far, the chair is holding up and the stitching is holding. I'll come back in six months to leave my impressions.

## Frequently Bought Together

- Serta Jackson Big and Tall Executive Office Chair with AIR Technology and Smart Layers Premium Elite Foam, Supports up to 350 Pounds, Bonded Leather, Black
- Lifelong Original Office Chair Wheels (As Seen On CNN) Replacement Rubber Chair Casters for Hardwood Floors and Carpet, Set of 5, Heavy Duty Casters for Chairs to Replace Office Chair Mats - Fits 98%
- The Office Oasis Original Rollerblade Office Chair Wheels (As Seen On PBS) - Incredibly Smooth & Quiet Casters - Safe for Hardwood Floors & Carpet - Easy Installation with Universal Fit - Set of 5

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*Product available on Desertcart Croatia*
*Store origin: HR*
*Last updated: 2026-10-05*