---
product_id: 212094929
title: "Arris Touchstone CM8200A DOCSIS 3.1 Cable Modem, 32X8 Gigabit Black (Renewed)"
brand: "touchstone"
price: "€ 169.98"
currency: EUR
in_stock: true
reviews_count: 8
category: "Amazon Renewed"
url: https://www.desertcart.hr/products/212094929-arris-touchstone-cm8200a-docsis-3-1-cable-modem-32x8-gigabit
store_origin: HR
region: Croatia
---

# 2.5 Gbps max speed Dual Gigabit Ethernet ports Built-in firewall security Arris Touchstone CM8200A DOCSIS 3.1 Cable Modem, 32X8 Gigabit Black (Renewed)

**Brand:** touchstone
**Price:** € 169.98
**Availability:** ✅ In Stock

## Summary

> 🚀 Unlock lightning speeds and dominate your digital domain!

## Quick Answers

- **What is this?** Arris Touchstone CM8200A DOCSIS 3.1 Cable Modem, 32X8 Gigabit Black (Renewed) by touchstone
- **How much does it cost?** € 169.98 with free shipping
- **Is it available?** Yes, in stock and ready to ship
- **Where can I buy it?** [www.desertcart.hr](https://www.desertcart.hr/products/212094929-arris-touchstone-cm8200a-docsis-3-1-cable-modem-32x8-gigabit)

## Best For

- touchstone enthusiasts

## Why This Product

- Trusted touchstone brand quality
- Free international shipping included
- Worldwide delivery with tracking
- 15-day hassle-free returns

## Key Features

- • **Plug & Play Simplicity:** Effortless setup means you’re online in minutes—no tech headaches required.
- • **Broad ISP Compatibility:** Works smoothly with Comcast, Spectrum, Cox, and more for hassle-free integration.
- • **Future-Ready DOCSIS 3.1:** Cutting-edge tech ensures your network stays ahead in the evolving digital landscape.
- • **Dual Ethernet Powerhouse:** Connect multiple devices simultaneously without compromising speed or stability.
- • **Blazing-Fast Connectivity:** Up to 2.5 Gbps downstream and 1 Gbps upstream for seamless 4K streaming and gaming.

## Overview

The Arris Touchstone CM8200A is a renewed DOCSIS 3.1 cable modem delivering ultra-fast internet speeds up to 2.5 Gbps downstream and 1 Gbps upstream. Featuring dual Gigabit Ethernet ports and a built-in firewall, it supports multiple wired devices securely and efficiently. Compatible with major ISPs like Comcast, Spectrum, and Cox, this modem offers easy setup and future-proof technology for bandwidth-intensive tasks such as 4K streaming, gaming, and large file transfers.

## Description

The Arris Touchstone CM8200A is a DOCSIS 3.1 cable modem that supports speeds of up to 2.5 Gbps downstream and 1 Gbps upstream. It is one of the fastest cable modems on the market and is capable of handling the demands of even the most bandwidth-intensive applications, such as 4K streaming, online gaming, and large file transfers. The CM8200A features two Gigabit Ethernet ports, which allow you to connect multiple devices to the internet at once without sacrificing speed. It also has a built-in firewall to help protect your network from security threats. The CM8200A is compatible with most major cable internet providers, including Comcast, Spectrum, and Cox. It is also easy to set up and use. Simply connect the modem to your cable outlet and your router and you will be up and running in minutes. Here is a more comprehensive description of the Arris Touchstone CM8200A's key features and benefits: DOCSIS 3.1 support: The CM8200A is one of the first cable modems to support DOCSIS 3.1, the latest version of the DOCSIS standard. DOCSIS 3.1 offers significant speed improvements over previous versions of DOCSIS, making it possible to achieve speeds of up to 2.5 Gbps downstream and 1 Gbps upstream. Gigabit Ethernet ports: The CM8200A has two Gigabit Ethernet ports, which allow you to connect multiple devices to the internet at once without sacrificing speed. This is ideal for households with multiple devices connected to the internet, such as streaming devices, gaming consoles, and smart home devices. Built-in firewall: The CM8200A has a built-in firewall to help protect your network from security threats. The firewall can be configured to block specific types of traffic, such as malware and phishing attacks. Easy setup and use: The CM8200A is easy to set up and use. Simply connect the modem to your cable outlet and your router and you will be up and running in minutes.

Review: Works as advertised; Cox users take note - Just upgraded my Surfboard SB6190 DOCSIS 3.0 to this Touchstone CM8200 DOCSIS 3.1 for the faster downloads (there was nothing wrong with the SB6190, just slower). The CM8200 works as advertised and you will save money on this refurbed. Note for Cox users: you have to call tech support to register the modem - not possible online. On my first call to tech support, I was told that the CM8200 is NOT compatible with Cox, even though several reviewers here say it works with Cox. The support person said the only Arris 8200 version available on their network is the Surfboard SB8200 and the Touchstone CM8200 would not work. I asked her to try registering it as if it were the SB to see if that worked (the SB and CM are basically the same device). She did that and we waited a few minutes and although the lights indicated all was good, she did not see the modem on the network - it didn't connect. Disheartened, I resigned to return this modem to desertcart. I reconnected the old modem, the SB, and when my internet didn't come back on, I figured it was because the new modem was still registered with Cox and I'd need to call back to have the old modem re-registered. On the second call, a different support person quickly gave me hope when he said the CM should work and he verified the S/N and MAC address (both were entered correctly the first time). After a few minutes, he saw the device active on the network and I verified that my internet was active. The moral of this story is this device works with Cox; don't let a rep tell you it doesn't; allow some extra time to connect.
Review: Works great - My old modem went bad. The cable company said I should get a DOCSIS 3.1 24X8 or better modem. I chose this one, mostly due to the price. It works great, no complaints.

## Features

- Lightning Fast Speeds - Experience blazing-fast internet with up to 2.5 Gbps downstream and 1 Gbps upstream capabilities, perfect for 4K Ultra-HD streaming, online gaming, and large file transfers
- Advanced Technology - Equipped with DOCSIS 3.1 technology for enhanced speed and efficiency, ensuring your network stays future-ready as internet technology continues to evolve
- Dual Connectivity - Features two Gigabit Ethernet ports to support multiple wired devices simultaneously, including gaming consoles, streaming devices, and smart home hubs
- Easy Setup - Quick and effortless installation process - simply connect to your cable outlet, activate with your service provider, and get online within minutes
- Wide Compatibility - Seamlessly integrates with major Internet Service Providers including Comcast, Spectrum, Cox, and more for hassle-free connectivity

## Technical Specifications

| Specification | Value |
|---------------|-------|
| ASIN | B086HWY4Q9 |
| Best Sellers Rank | #35,938 in Electronics ( See Top 100 in Electronics ) #42 in Computer Networking Modems |
| Customer Reviews | 4.0 4.0 out of 5 stars (259) |
| Date First Available | March 29, 2020 |
| Is Discontinued By Manufacturer | No |
| Item Weight | 1.54 pounds |
| Manufacturer | ARRIS |
| Package Dimensions | 9.69 x 6.81 x 3.03 inches |

## Product Details

- **Brand:** Touchstone
- **Color:** Black
- **Compatible Devices:** Gaming Console
- **Connectivity Technology:** Ethernet, WAN
- **Internet service provider:** Spectrum

## Images

![Arris Touchstone CM8200A DOCSIS 3.1 Cable Modem, 32X8 Gigabit Black (Renewed) - Image 1](https://m.media-amazon.com/images/I/61733u3jv4L.jpg)

## Questions & Answers

**Q: Is this modem cox compatible?**
A: Yes, This is compatible with Cox.

**Q: Does this have a cmac id?**
A: Yes, this has a cmac ID but is not capable of WIFI.

**Q: Why would i have horrible ping times in pubg on my xbox and ps4 but not on stadia while using this and a eero mesh wifi system all hardwired together?**
A: Since this model is not capable of wi-fi having a mesh would help wireless devices to connect to your internet service. Connecting by hardwired has a stronger internet connection and less packet data loss than connecting to wirelessly.

**Q: Does this device work with wow cable.**
A: This may be compatible with wow cable but it is best to ask your Internet service provider if they would allow this model to their internet system.

## Customer Reviews

### ⭐⭐⭐⭐⭐ Works as advertised; Cox users take note
*by P***L on February 5, 2024*

Just upgraded my Surfboard SB6190 DOCSIS 3.0 to this Touchstone CM8200 DOCSIS 3.1 for the faster downloads (there was nothing wrong with the SB6190, just slower). The CM8200 works as advertised and you will save money on this refurbed. Note for Cox users: you have to call tech support to register the modem - not possible online. On my first call to tech support, I was told that the CM8200 is NOT compatible with Cox, even though several reviewers here say it works with Cox. The support person said the only Arris 8200 version available on their network is the Surfboard SB8200 and the Touchstone CM8200 would not work. I asked her to try registering it as if it were the SB to see if that worked (the SB and CM are basically the same device). She did that and we waited a few minutes and although the lights indicated all was good, she did not see the modem on the network - it didn't connect. Disheartened, I resigned to return this modem to Amazon. I reconnected the old modem, the SB, and when my internet didn't come back on, I figured it was because the new modem was still registered with Cox and I'd need to call back to have the old modem re-registered. On the second call, a different support person quickly gave me hope when he said the CM should work and he verified the S/N and MAC address (both were entered correctly the first time). After a few minutes, he saw the device active on the network and I verified that my internet was active. The moral of this story is this device works with Cox; don't let a rep tell you it doesn't; allow some extra time to connect.

### ⭐⭐⭐⭐⭐ Works great
*by G***B on January 19, 2026*

My old modem went bad. The cable company said I should get a DOCSIS 3.1 24X8 or better modem. I chose this one, mostly due to the price. It works great, no complaints.

### ⭐ Received seriously damaged/defective item......RETURN!
*by A***M on May 19, 2022*

I ordered the Amazon renewed backed by a return guarantee if it didn't work right to try and save some money. The product arrived fast and appeared to be easy to install and set up. However the screw the connects the coax cable to the modem was stripped and slanted. I spent forever trying to get my coax to screw into it but no matter what I did the cable wouldn't screw into the modem evenly. I then thought it was my cord that was bad so I went and bought another heavy duty high speed coax cable but the same issue....it wouldn't screw in evenly and would be slanted and or loose. At this point, I figured something was wrong with me.....maybe I was having a stroke or something because I know how to righty-tighty and lefty-lucy a simple coax cable but being 3 hours into the ordeal and still struggling with no results, a stroke seemed plausible. But.....that wasn't the case, I was healthy other then the momentary high blood pressure from my sheer stupidity in not being able to figure out how to screw in 1 coax cable and the insane fact that I spent hours working on it. I had some time sensitive things I HAD to get done on the internet so I just kept trying to figure out a way to plug it in, hoping that I would stumble across something to save the day......but no luck :( The description on Amazon says for a renewed product the item is thoroughly inspected for damage and tested.....but honestly, this was a huge oversight that should have been caught during inspection before making it to the sales floor. If coax cables are loose or not secured correctly it leads to high packet data loss (really poor internet connection and speeds) and dropped signal. There is no way they were able to secure any coax correctly or achieve anywhere near the internet connection it should have had during the technical inspection.....and if I would have just looked at the screw after the first 20 min or so of not being able to connect it I would have realized the problem right away as it was clearly visible. Unfortunately, I did not know how important the screw was or the importance of a secure tight fitting (and even) coax cable. All in all, I wasted an entire day trying to figure it out/troubleshoot, wasted money on new coax cables when mine were perfectly fine, missed my deadline to submit my stuff because I couldn't connect to the internet, will probably have a bald spot from my frustration induced stress and finally waved the white flag and surrendered to being defeated and had Walmart deliver a brand new cable modem (same brand but was not supposed to be as fast as this one.....I didn't care I just needed something that worked). And guess what......I opened the box and had everything securely connected and powered on in less then 5 min and was fully up and running with new passwords and firewalls configured start-finish in less then 10 min!!! I'm so irritated that this "renewed" product ever made it to the floor, such a HUGE AND COSTLY mistake on my part (time, energy, SANITY and money wasted) Thankfully it is eligible to be returned, but it really should NEVER have happened. Moral of the story, inspect the screw and parts.......don't think your having a stroke it's probably just the product, don't get it if you have something very important and time sensitive that's due and make sure it's edible for returns. Whew, sorry for the long rant! Just be cautious, hopefully this was just a 1 time thing as everyone makes mistakes.....even companies ;) and maybe next time I will try a different product from them as renewed as they deserve another chance :) Have a great day everyone!

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*Product available on Desertcart Croatia*
*Store origin: HR*
*Last updated: 2026-03-18*