---
product_id: 726676196
title: "Visage Zeno Series Smart Door Lock. Facial Recognition and Fingerprint Access Keyless Entry Deadbolt. Digital Front Door Lock with Built in WiFi Connectivity"
brand: "lockly"
price: "€ 993.31"
currency: EUR
in_stock: true
reviews_count: 5
category: "Lockly"
url: https://www.desertcart.hr/products/726676196-visage-zeno-series-smart-door-lock-facial-recognition-and-fingerprint
store_origin: HR
region: Croatia
---

# Built-in WiFi for remote control 0.2s AI-powered fingerprint sensor Dual infrared facial recognition Visage Zeno Series Smart Door Lock. Facial Recognition and Fingerprint Access Keyless Entry Deadbolt. Digital Front Door Lock with Built in WiFi Connectivity

**Brand:** lockly
**Price:** € 993.31
**Availability:** ✅ In Stock

## Summary

> 🔐 Unlock the future of home security with just a glance!

## Quick Answers

- **What is this?** Visage Zeno Series Smart Door Lock. Facial Recognition and Fingerprint Access Keyless Entry Deadbolt. Digital Front Door Lock with Built in WiFi Connectivity by lockly
- **How much does it cost?** € 993.31 with free shipping
- **Is it available?** Yes, in stock and ready to ship
- **Where can I buy it?** [www.desertcart.hr](https://www.desertcart.hr/products/726676196-visage-zeno-series-smart-door-lock-facial-recognition-and-fingerprint)

## Best For

- lockly enthusiasts

## Why This Product

- Trusted lockly brand quality
- Free international shipping included
- Worldwide delivery with tracking
- 15-day hassle-free returns

## Key Features

- • **Effortless Face-First Access:** Walk up and unlock instantly with advanced dual infrared facial recognition that works day or night.
- • **Next-Level Privacy & Security:** All facial data is encrypted and stored locally—your biometric info never leaves your device, ensuring maximum privacy.
- • **Seamless Smart Home Integration:** Control your lock remotely via iPhone, Apple Watch, or Siri with built-in WiFi and Apple Home app compatibility.
- • **Flexible & Reliable Backup Options:** Includes a Schlage-compatible physical key and a scramble PIN Genie keypad for added security and peace of mind.
- • **Lightning-Fast Fingerprint Security:** Experience ultra-precise 3D biometric scanning unlocking your door in just 0.2 seconds—perfect for every family member.

## Overview

The Lockly Visage Zeno Series Smart Door Lock combines cutting-edge dual infrared facial recognition, a rapid 0.2-second AI-powered fingerprint sensor, and built-in WiFi connectivity for seamless remote control. Designed for privacy, all biometric data is securely encrypted and stored locally. Compatible with Apple HomeKit, it offers versatile access options including smartphone, Apple Watch, physical key, and a scramble PIN keypad. Ideal for tech-savvy professionals seeking effortless, secure, and stylish keyless entry.

## Description

Great tools at a great price

Review: Update: After two weeks of technical support with Lockly, we were able to resolve the issue. Base level of support was still pretty confused about KB articles but once I got to the engineering team, things started moving in the right direction. I still don't know what the issue was completely. They said they changed things on the backend but it didn't work (or at least immediately). From my perspective, once I got the latest Lockly update, the locks started working really smoothly. All features are now accessible. I'm changing my original rating from 3 to a 5 star review because with access to all of the features, things are incredibly smooth and the engineering team at Lockly were persistent and fast, all things considered. ------------------------------------- So there were good and bad things about the lock. Note that I got 3 for my house and not the largest house. I've always had strong WiFi signal to the edge of my property. Pros: - Feature rich. The unlocking options from fingerprint scanning to facial recognition to the Apple Home Key were awesome. It's cool being able to walk up to my door and the facial recognition will immediately unlock the door by the time you reach for the handle. - PIN Genie Keypad. Some people don't like it but I personally do. I like that it basically scrambles the number so you're never pressing the same buttons. Although not the most intuitive, it's a valuable security feature. - Physical Key. A physical key was important to me. Some locks uses a proprietary key or it's unclear that you could rekey it. Lockly uses a Schlage style lock so you can rekey it to any Schlage lock. We got all of our locks keyed alike at a local locksmith pretty quickly. - Installation was a breeze. I got all 3 physically installed in about 30 minutes. It was straightforward and only requires a flathead and a phillips screwdriver. Cons: - WiFi connectivity is unstable. This is the crux of my issues with the Visage Zeno. Setting up all 3 were fine but out of the 3 I've installed, 1 only holds a connection and that's only semi reliable. The other 2 can't hold a connection with WiFi at all. I've tried changing my network around to be only 2.4Ghz, and tried different access points (Netgear Orbi, Netgear Nighthawk, Linksys, and Ubiquiti) with different configurations and it never worked. Since certain features like the air transfer feature (the feature where you can copy credentials for a family member) rely on the WiFi connection, it makes this value proposition useless. This is important because Air Transfer is the only way you can duplicate access codes or else the system won't let you do duplicate access codes even if it's for the same person since the app sees every individual profile as a unique user. - Lockly help guides are lacking. It seems like the Visage Zeno is too new and none of the help guides were geared towards this model. It felt like I was trying to translate the KB articles rather than being led towards the right direction. - Support was lackluster. I appreciate them trying to help but I had to call back several times before getting to someone. If you're put on hold for too long, they'll point you towards a voicemail but not call back. Once I started talking to someone, they were clearly running through their KB articles. For instance, they were telling me to hit the reset pin at the bottom with a paper clip but the reset button on the Visage Zeno was moved from the bottom to next to the battery. So far, support hasn't been able to solve my problem. Verdict: We decided to keep the lock because the facial recognition and other access features since we won't have too many guests. It's just that we lost anything that comes with WiFi so guest codes, adding family members (easily - we had to setup my significant other manually on each lock), remote unlock/lock, changing auto-lock settings, Air Transfer, etc. If you don't care about some of the WiFi features and you're okay manually setting people up at each lock, then it's worth it because of the amount of access features. Without the WiFi, I don't think it's worth the $350, especially if you have a lot of guests.
Review: The lock is extremely easy to install. Immediately after installation, all the features except fascial recognition worked perfectly. I couldn't get the lock to recognise me. I was offered support by Lockly and after a firmware update I was able to add my face. It now works brilliantly. Having two long lasting interchangeable batteries is very handy.

## Features

- Your face is your key. Simply walk up to your door, and Lockly Visage will detect your face and unlock the door automatically—no need to lift a finger. Dual infrared sensors ensure it works in any lighting condition, even at night.
- Your facial recognition data is encrypted and securely stored on your Lockly Visage, never leaving the device or being sent to any servers. This guarantees your privacy while keeping both your home and personal information safe.
- Unlock your home effortlessly with your iPhone or Apple Watch by simply tapping on the lock. Ask Siri to unlock or set up automations directly within the Apple Home app.
- Our upgraded 3D biometric sensor, powered by embedded AI learning, recognizes your fingerprint in just 0.2 seconds. It's our most accurate sensor yet, designed to work seamlessly even for the elderly and children.
- Control your door using your smartphone. Open or close it with a simple tap, and easily share or revoke access for others through the free Lockly Home app

## Technical Specifications

| Specification | Value |
|---------------|-------|
| ASIN | B0DRXJB8Y6 |
| ASIN  | B0DRXJB8Y6 |
| Batteries | 2 Lithium Ion batteries required. (included) |
| Batteries  | 2 Lithium Ion batteries required. (included) |
| Batteries Included? | Yes |
| Batteries Required? | Yes |
| Battery Cell Type | Lithium Polymer |
| Best Sellers Rank | #80,245 in Tools & Home Improvement ( See Top 100 in Tools & Home Improvement ) #158 in Deadbolts |
| Color | Matte Black |
| Customer Reviews | 4.6 4.6 out of 5 stars (225) |
| Customer reviews | 4.6 4.6 out of 5 stars (225) |
| Date First Available | 21 February 2025 |
| Date First Available  | 21 February 2025 |
| Department  | Adults |
| Finish | Brushed |
| Included components | Lockly smart lock |
| Item Package Quantity | 1 |
| Item Weight | 2.75 Kilograms |
| Item model number | PGK728WRHKMB |
| Item model number  | PGK728WRHKMB |
| Manufacturer | Lockly |
| Manufacturer  | Lockly |
| Material | Metal Zinc |
| Number Of Pieces | 1 |
| Part number | PGK728WRHKMB |
| Product Dimensions | 20.32 x 22.35 x 13.46 cm; 2.75 kg |
| Product Dimensions  | 20.32 x 22.35 x 13.46 cm; 2.75 kg |
| Shape | Round |
| Special Features | Facial Recognition, Fingerprint, Wi-Fi |
| Style | Deadbolt |

## Product Details

- **Brand:** Lockly
- **Item dimensions L x W x H:** 20.3 x 22.4 x 13.5 centimeters
- **Lock type:** Deadbolt
- **Material:** Metal Zinc
- **Special features:** Facial Recognition, Fingerprint, Wi-Fi

## Images

![Visage Zeno Series Smart Door Lock. Facial Recognition and Fingerprint Access Keyless Entry Deadbolt. Digital Front Door Lock with Built in WiFi Connectivity - Image 1](https://m.media-amazon.com/images/I/61uWkypMs8L.jpg)

## Available Options

This product comes in different **Color** options.

## Questions & Answers

**Q: How secure is the Lockly Visage Zeno Series?**
A: Lockly Visage Zeno Series features 3D fingerprint recognition, PIN Genie to prevent code peeking, and AES-256 bit encryption to secure data between the lock and the app, providing enhanced security for your home.

**Q: Is this lockly Smart Lock compatible with Apple Home Key?**
A: Yes, Lockly Visage Smart Lock is compatible with Apple Home Key, as well as Alexa and Google Assistant, offering seamless integration into your smart home system.

**Q: Does this Lockly Visage lock have a facial recognition feature?**
A: Lockly Visage Smart Lock features advanced facial recognition technology, allowing you to unlock the door with just a glance for enhanced convenience and security.

**Q: How long does the battery last on a full charge? How to unlock this smart lock when the battery runs out?**
A: Lasts up to 8 months depending on usage. You’ll receive a low-battery alert when it’s time to recharge. If the battery runs out, you can power it up via the port on the bottom of the exterior lock(Includes 2 physical keys).

**Q: How many fingerprints can be registered?**
A: You can register up to 99 fingerprints with the Lockly Visage smart lock.

## Customer Reviews

### ⭐⭐⭐⭐⭐ Review
*by K***G on 16 April 2025*

Update: After two weeks of technical support with Lockly, we were able to resolve the issue. Base level of support was still pretty confused about KB articles but once I got to the engineering team, things started moving in the right direction. I still don't know what the issue was completely. They said they changed things on the backend but it didn't work (or at least immediately). From my perspective, once I got the latest Lockly update, the locks started working really smoothly. All features are now accessible. I'm changing my original rating from 3 to a 5 star review because with access to all of the features, things are incredibly smooth and the engineering team at Lockly were persistent and fast, all things considered. ------------------------------------- So there were good and bad things about the lock. Note that I got 3 for my house and not the largest house. I've always had strong WiFi signal to the edge of my property. Pros: - Feature rich. The unlocking options from fingerprint scanning to facial recognition to the Apple Home Key were awesome. It's cool being able to walk up to my door and the facial recognition will immediately unlock the door by the time you reach for the handle. - PIN Genie Keypad. Some people don't like it but I personally do. I like that it basically scrambles the number so you're never pressing the same buttons. Although not the most intuitive, it's a valuable security feature. - Physical Key. A physical key was important to me. Some locks uses a proprietary key or it's unclear that you could rekey it. Lockly uses a Schlage style lock so you can rekey it to any Schlage lock. We got all of our locks keyed alike at a local locksmith pretty quickly. - Installation was a breeze. I got all 3 physically installed in about 30 minutes. It was straightforward and only requires a flathead and a phillips screwdriver. Cons: - WiFi connectivity is unstable. This is the crux of my issues with the Visage Zeno. Setting up all 3 were fine but out of the 3 I've installed, 1 only holds a connection and that's only semi reliable. The other 2 can't hold a connection with WiFi at all. I've tried changing my network around to be only 2.4Ghz, and tried different access points (Netgear Orbi, Netgear Nighthawk, Linksys, and Ubiquiti) with different configurations and it never worked. Since certain features like the air transfer feature (the feature where you can copy credentials for a family member) rely on the WiFi connection, it makes this value proposition useless. This is important because Air Transfer is the only way you can duplicate access codes or else the system won't let you do duplicate access codes even if it's for the same person since the app sees every individual profile as a unique user. - Lockly help guides are lacking. It seems like the Visage Zeno is too new and none of the help guides were geared towards this model. It felt like I was trying to translate the KB articles rather than being led towards the right direction. - Support was lackluster. I appreciate them trying to help but I had to call back several times before getting to someone. If you're put on hold for too long, they'll point you towards a voicemail but not call back. Once I started talking to someone, they were clearly running through their KB articles. For instance, they were telling me to hit the reset pin at the bottom with a paper clip but the reset button on the Visage Zeno was moved from the bottom to next to the battery. So far, support hasn't been able to solve my problem. Verdict: We decided to keep the lock because the facial recognition and other access features since we won't have too many guests. It's just that we lost anything that comes with WiFi so guest codes, adding family members (easily - we had to setup my significant other manually on each lock), remote unlock/lock, changing auto-lock settings, Air Transfer, etc. If you don't care about some of the WiFi features and you're okay manually setting people up at each lock, then it's worth it because of the amount of access features. Without the WiFi, I don't think it's worth the $350, especially if you have a lot of guests.

### ⭐⭐⭐⭐⭐ Review
*by L***T on 8 July 2025*

The lock is extremely easy to install. Immediately after installation, all the features except fascial recognition worked perfectly. I couldn't get the lock to recognise me. I was offered support by Lockly and after a firmware update I was able to add my face. It now works brilliantly. Having two long lasting interchangeable batteries is very handy.

### ⭐⭐⭐⭐⭐ Review
*by G***F on 22 July 2025*

I don’t normally write comments or reviews but this lock deserves the time and effort, I can’t speak highly enough of it. Now I’ve fully tested and happy with it’s functionality, I’m ordering 2 additional the same for other doors on the house. I purchased the Lockly Visage after doing a lot of research trying to find a smart lock that would do everything I needed, in particular I wanted it to work with Apple Home (without a separate hub for the lock itself) and most importantly Apple Home Key. Whilst I wasn’t looking for facial recognition I now find I’m using this more than unlocking the door with my Apple watch or PIN. I used a local locksmith to re-key the override key to my other house keys and install the lock, the process was simple and went with no issues at all, I’m not the best handyman but after watching the locksmith install and a number of utube videos I believe I could have just done this myself. The setup process was simple, I just followed the instructions and had it all up and running and connected to Apple Home in about 5 minutes. The lock is installed on my shed/garage, with access to Apple Home I can run a simple automation to turn on lights etc whenever the door is opened and lock the door at 6pm each night or when I leave home, no more wondering ‘did I lock the shed’ when I go to bed each night! My positives to using this lock: - Simple install and set-up. - Connect to Apple Home and can use Home Key from my phone or watch. - The override key was a must and was easily re-keyable to my other keys. - The PIN or fingerprint reader for access on the odd occasion when I don’t have the phone or watch, but I’ve found the facial recognition is easier. - The door sensor to know when the door is open or closed, whilst its still early days I find myself checking in the app to see if its closed and locked, it hasn’t missed yet and I’m sure my trust will build as time goes on. There is one negative with the door sensor, see suggestions below. - The rechargeable battery, this was a big plus, no buying standard batteries. It comes with 2 so I have a second battery charged ready to go when one gets low. In saying that the lock has been installed for 2 weeks and I have certainly given it a workout, and the indicator still says 97%. - The Lockly support is great, I contacted them multiple times prior to the purchased and always received a reply on the next business day, thanks Sol for answering my many questions. - I quizzed my locksmith on how solid and secure the lock was during the install, he said it was a great lock and well built (the locksmith I used doesn’t sell Lockly so there was no benefit to him singing its praises). My suggested improvements: - The door sensor looks like an afterthought, there is a small cable and you need to attach the sensor to the door and the magnet to the frame. Whilst this is quite small, easy to attach and works perfectly, it doesn’t look great if you are a bit pedantic like myself. When I contacted Lockly, there is an improvement on the way, they didn’t mention when but it will be built into the lock. - For the Lockly app, it’s simple and works great but there isn’t an option to have the door lock at a specific time of day, only to lock after a period of time (5, 10, 60, etc minutes), you can customise the number of minutes until it locks but I would have preferred to also have a time of day option, for example lock at 6pm at night if it’s still unlocked. In saying that I was able to achieve this using a very simple automation in Apple Home. My final comment – It does everything all in one, connects to everything, electronically and physically secure, great lock and thoroughly recommend it.

## Frequently Bought Together

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*Product available on Desertcart Croatia*
*Store origin: HR*
*Last updated: 2026-07-20*