---
product_id: 742940772
title: "Air Conditioner and Heat Pump with PTAC Terminal 12,000 BTU - Built-in 3.5kW Electric Heater - Includes Wireless Smart Kit, Remote Control and Cable"
brand: "cooper & hunter"
price: "€ 5980.28"
currency: EUR
in_stock: true
reviews_count: 5
category: "Cooper & Hunter"
url: https://www.desertcart.hr/products/742940772-air-conditioner-and-heat-pump-with-ptac-terminal-12-000
store_origin: HR
region: Croatia
---

# Wireless Smart Kit included 3.6kW built-in electric heater 12,000 BTU cooling power Air Conditioner and Heat Pump with PTAC Terminal 12,000 BTU - Built-in 3.5kW Electric Heater - Includes Wireless Smart Kit, Remote Control and Cable

**Brand:** cooper & hunter
**Price:** € 5980.28
**Availability:** ✅ In Stock

## Summary

> ❄️🔥 Stay cool, stay warm, stay ahead — comfort that’s always in style!

## Quick Answers

- **What is this?** Air Conditioner and Heat Pump with PTAC Terminal 12,000 BTU - Built-in 3.5kW Electric Heater - Includes Wireless Smart Kit, Remote Control and Cable by cooper & hunter
- **How much does it cost?** € 5980.28 with free shipping
- **Is it available?** Yes, in stock and ready to ship
- **Where can I buy it?** [www.desertcart.hr](https://www.desertcart.hr/products/742940772-air-conditioner-and-heat-pump-with-ptac-terminal-12-000)

## Best For

- cooper & hunter enthusiasts

## Why This Product

- Trusted cooper & hunter brand quality
- Free international shipping included
- Worldwide delivery with tracking
- 15-day hassle-free returns

## Key Features

- • **Smart & Connected:** Control your comfort remotely with the included wireless smart kit and remote control
- • **Sleek & Space-Savvy:** Low-profile, standard 42" x 21" x 16" design fits existing PTAC sleeves for easy upgrades
- • **Effortless Operation:** Features auto reset, auto defrost, and LED digital temperature display for intuitive use
- • **Durability Guaranteed:** Backed by a 10-year anti-corrosion warranty and 7-year compressor warranty for peace of mind
- • **Powerful Climate Control:** Seamlessly cool or heat spaces up to 480 sq ft with 12,000 BTU and 3.6kW heater combo

## Overview

The Cooper & Hunter 12,000 BTU PTAC unit combines efficient cooling and a powerful 3.6kW electric heater in a sleek, standard-sized design. Equipped with a wireless smart kit and remote control, it offers modern convenience and precise digital temperature control. Durable with extensive warranties, this unit is ideal for residential, commercial, or hotel use, delivering reliable year-round climate comfort.

## Description

Auto reset function. Fresh air ventilation Digital temperature control. Auto defrost. LED display.

Review: Cool and satisfying - Easy to install and does the job. Not too loud either. Also great desertcart customer service. Cover arrived slightly damaged and a replacement was sent quickly.
Review: Super compact - For the price the performance is top notch. I put it in a house 480 sq ft. It cools it better than a mini split. The air flow is great. It also has a low profile, which makes it a sleek design. Just keep in mind the sleeve and outside grill is NOT included. You have to order these separately. So make sure you price the ones that include those, might save you some money. This was easy to install.

## Features

- 12,000 BTU Terminal Unit with Cooling Heat Pump (Dehumidifier) + 3.6KW Electric Heater - Perfect for Residential/Commercial/Hotel Use
- Pre-charged with refrigerant type R-410A, 6.5m power cord included.
- Remote control, grille and installation case are not included and sold separately.
- STANDARD SIZE - 42" W x 21" D x 16" H, allowing you to replace your old PTAC while using the standard wall cover and grille.
- 10 year anti-corrosion warranty, 7 year limited warranty on compressor, 5 year limited warranty on parts

## Technical Specifications

| Specification | Value |
|---------------|-------|
| ASIN | B07MBKQ822 |
| Air Conditioner Application | Residential/Commercial |
| BEE Star Rating | No |
| Brand | Cooper & Hunter |
| Brand Name | Cooper & Hunter |
| Cable Length | 6.5 Inches |
| Capacity | 1 Tons |
| Colour | White |
| Compressor Type | rotary_scroll |
| Control Method | Touch |
| Controller Type | Remote Control |
| Cooling Power | 12000 British Thermal Units |
| Cooling power | 12000 British Thermal Units |
| Customer Reviews | 4.1 out of 5 stars 150 Reviews |
| Efficiency | tall |
| Floor Area | 575 Square Feet |
| Form Factor | Stand Alone |
| Installation Type | Wall |
| Inverter Type | No Inverter |
| Is Outdoor Unit Required | No |
| Item Dimensions D x W x H | 53.3D x 106.7W x 40.6H centimetres |
| Item Weight | 48.99 kg |
| Manufacturer | COOPER AND HUNTER |
| Model Name | CH-PTW-12HPGF |
| Model Number | CH-PTW-12HPGF |
| Noise | 49 Decibels |
| Number Of Circuits | 1 |
| Number of Heating Elements | 1 |
| Number of Power Levels | 2 |
| Power Source | Corded Electric |
| Product dimensions | 53.3D x 106.7W x 40.6H centimetres |
| Refrigerant | R-410A |
| Seasonal Energy Efficiency Ratio (SEER) | 12 |
| Special Features | Auto Reset, Auto Defrost, LED Display, Heating & Cooling, Heat Pump |
| Special feature | Auto Reset, Auto Defrost, LED Display , Heating & Cooling, Heat Pump |
| Start Year | 2012 |
| Start year | 2012 |
| Voltage | 230 Volts |
| Warranty Type | Limited |
| Window Opening Maximum Height | 24 Inches |
| Window Opening Maximum Width | 42 Inches |
| Window Opening Minimum Height | 16 Inches |
| Window Opening Minimum Width | 42 Inches |

## Product Details

- **Brand:** Cooper & Hunter
- **Capacity:** 1 Tons
- **Colour:** White
- **Cooling power:** 12000 British Thermal Units
- **Noise level:** 49 Decibels
- **Product dimensions:** 53.3D x 106.7W x 40.6H centimetres
- **Seasonal energy efficiency ratio (SEER):** 12
- **Special feature:** Auto Reset, Auto Defrost, LED Display, Heating & Cooling, Heat Pump
- **Start year:** 2012
- **Voltage:** 230 Volts

## Images

![Air Conditioner and Heat Pump with PTAC Terminal 12,000 BTU - Built-in 3.5kW Electric Heater - Includes Wireless Smart Kit, Remote Control and Cable - Image 1](https://m.media-amazon.com/images/I/71rcIDB3goL.jpg)
![Air Conditioner and Heat Pump with PTAC Terminal 12,000 BTU - Built-in 3.5kW Electric Heater - Includes Wireless Smart Kit, Remote Control and Cable - Image 2](https://m.media-amazon.com/images/I/71suG169mmL.jpg)
![Air Conditioner and Heat Pump with PTAC Terminal 12,000 BTU - Built-in 3.5kW Electric Heater - Includes Wireless Smart Kit, Remote Control and Cable - Image 3](https://m.media-amazon.com/images/I/718ap-APUEL.jpg)
![Air Conditioner and Heat Pump with PTAC Terminal 12,000 BTU - Built-in 3.5kW Electric Heater - Includes Wireless Smart Kit, Remote Control and Cable - Image 4](https://m.media-amazon.com/images/I/71RY3O2jsFL.jpg)
![Air Conditioner and Heat Pump with PTAC Terminal 12,000 BTU - Built-in 3.5kW Electric Heater - Includes Wireless Smart Kit, Remote Control and Cable - Image 5](https://m.media-amazon.com/images/I/71abXSOwxbL.jpg)

## Questions & Answers

**Q: What is a PTAC unit and where is it typically used?**
A: A PTAC is an all-in-one heating and cooling system installed through a wall. Ideal for hotels, apartments, condos, dorms, offices, assisted living centers, and commercial/residential spaces needing single-room climate control and energy efficiency.

**Q: Does this Cooper&Hunter PTAC provide both heating and cooling year-round?**
A: Yes! This unit delivers powerful cooling or heating with eco-friendly R-32. Heat pump for efficiency and electric heater for cold weather. This PTAC is optimal for comfort and energy savings.

**Q: Can I control this PTAC remotely and does it work with smart systems?**
A: Yes! Included WiFi smart kit enables smartphone control from anywhere. Perfect for property managers to pre-condition rooms or monitor multiple units. Compatible with building management systems.

**Q: How energy efficient is this PTAC compared to traditional HVAC systems?**
A: Up to 30% more efficient using inverter technology and R32 refrigerant. Individual room control eliminates wasted energy on unoccupied spaces. Heat pump prioritizes efficiency before electric heat activates.

**Q: What size room does a 9000, 12000, or 15000 BTU PTAC unit cool and heat effectively?**
A: Always choose BTU capacity based on advice from a licensed HVAC professional; 9000 BTU: 300-400 sq ft (hotel rooms, studios, small office). 12000 BTU: 400-550 sq ft (larger rooms, offices). 15000 BTU: 550-700 sq ft (suites, conference rooms).

## Customer Reviews

### ⭐⭐⭐⭐⭐ Cool and satisfying
*by Z***Z on 18 August 2024*

Easy to install and does the job. Not too loud either. Also great Amazon customer service. Cover arrived slightly damaged and a replacement was sent quickly.

### ⭐⭐⭐⭐⭐ Super compact
*by B***E on 27 July 2024*

For the price the performance is top notch. I put it in a house 480 sq ft. It cools it better than a mini split. The air flow is great. It also has a low profile, which makes it a sleek design. Just keep in mind the sleeve and outside grill is NOT included. You have to order these separately. So make sure you price the ones that include those, might save you some money. This was easy to install.

### ⭐⭐⭐⭐ Loud
*by D***H on 18 March 2026*

Gets the job done but man is it LOUD!!!

## Frequently Bought Together

- Cooper&Hunter 12,000 BTU PTAC Packaged Terminal Air Conditioner with Heat Pump (R32 Refrigerant) and 3.5 kW Electric Heater Including Wireless Smart Kit, Remote Controller, and a Power Cord
- Cooper&Hunter Folded Metal PTAC Wall Sleeve And Exterior Grille for Packaged Terminal Air Conditioner, Coated, Insulated, Including Condensate Drain Kit
- Leviton Single Receptacle Outlet Commercial Specification Grade Smooth Face 20 Amp 250 Volt, Side Wire NEMA 6-20R 2-Pole 3-Wire, White, 5821-W

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**Shop now:** [https://www.desertcart.hr/products/742940772-air-conditioner-and-heat-pump-with-ptac-terminal-12-000](https://www.desertcart.hr/products/742940772-air-conditioner-and-heat-pump-with-ptac-terminal-12-000)

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*Product available on Desertcart Croatia*
*Store origin: HR*
*Last updated: 2026-06-21*