Hamilton Beach One Press Programmable Dispensing 12 Cup Coffee Maker with Internal Coffee Pot, Stays Warm and Fresh for Hours, 60 oz. Removable Reservoir, Black & Stainless Steel (47950)

They are good coffee pots.When the coffee is made.You take your cup and push the button with the cup and out comes your coffee.No glass coffee pot

When we moved into our new home, our coffee maker didn’t make it. I quickly realized how hard it is to find a carafe-free coffee maker, so I grabbed a standard (brand name) coffee maker off the shelf at Costco. Big mistake. I quickly realized I really don’t like having a carafe, and on top of that, the machine was awkward and frustrating to use. Within days, I was determined to return it. I went on Amazon and, after some searching, I luckily found the exact carafe-free coffee maker I had purchased back in 2022—the one that broke during the move. I ordered it immediately and couldn’t wait for it to arrive. As soon as it was delivered, I set it up in my new coffee bar and instantly smiled. It fit perfectly, looked so much better, and felt right. One feature I especially love is the removable water reservoir—I don’t have to lug water across the kitchen to the coffee bar or drag the entire coffee maker to the sink just to fill it. Setup was refreshingly easy. Setting the time, brew schedule, and preferences was so intuitive that I didn’t need the manual—or a PhD—to figure it out. The very next morning, the coffee brewed right on time, and both my husband and I commented that it even tasted better than the coffee from the machine now sitting on the counter waiting to be returned. I honestly couldn’t be happier with this purchase. If you’re on the fence about buying a carafe-free coffee maker, take the leap—you won’t regret it. Quick highlights: --Carafe-free (no messy pouring or cleanup) --Removable water reservoir (no lifting or hauling) --Extremely easy setup and programming --Great-looking and compact on the counter --Consistently great-tasting coffee

I know what you're thinking… You really loved the convenience of your old BrewStation, but after years of making your morning coffee, your trusty, old machine has finally brewed its last cup. You want to buy another one just like it. And the thing was so reliable, why would you even consider buying a different brand? You've seen the negative reviews here and reports about leaking, but those were just the unlucky few or people who are never satisfied—that won't happen to you. At least that's what I thought. And I can tell you, after 8 months and two defective products with the exact same leaking issue, I was dead wrong. To Hamilton Beach's credit, following the first failure (after only 5 months of light use), they immediately sent a replacement and covered the shipping cost. And I think that this was a very satisfactory response! Unfortunately, after only another 2 months, the replacement unit they sent started leaking in the exact same manner. This time, their proposed solution was terrible. Here's the email thread with customer service to give you an idea of what you might expect if you take a chance on this awful product: ________________________________________ Me: Hello, the coffee maker that I purchased in January 2022 started leaking and I would like a replacement or refund. After filling the reservoir to the 10-cup mark the night before, I found a large puddle of water underneath the machine the next morning (before starting the brewing process). That night, I filled the reservoir and left it in the sink. The next morning I found that the water level had not changed, so it appears that the leak is coming from somewhere in the machine and not from the reservoir itself. I was very happy with my previous BrewStation (that lasted for years) but am disappointed to encounter this issue so early in this product's life. Please let me know what my warranty coverage options are. Thank you! ________________________________________ Customer Service Representative: Thank you for contacting us. We are pleased to tell you that your product is still covered under the limited warranty and your replacement unit (model 47900) has been ordered for you. Instead of returning the full product, please unplug the appliance and disable the appliance by cutting off the power cord. Once the appliance has been disabled, please discard both the appliance and cord once the replacement item has been received. Typically, shipping and handling is not covered under the limited warranty; however, Hamilton Beach will pay the cost of shipping in this instance. Processing time can take 72 business hours. Afterwards, your new appliance should arrive within 14 business days, at the address provided. Thank you for contacting Hamilton Beach Brands. Please let us know if there is anything else we can do to assist you. ________________________________________ Me: (Two months later) I am extremely disappointed to report that the replacement unit you sent has started leaking in the same exact way as the original unit after only two months of use. And just a note about the usage—most days I make 4 cups once a day and occasionally I might make 10 cups if I have a guest. With such light usage, these failures are even more surprising to me. Since this is the second unit that has failed in exactly the same way, it appears likely that there is either a manufacturing or design flaw in this model. Can you please offer me a different model or a full refund? I’m sure you can understand that this is becoming a significant hassle—making morning coffee should be easy, right? I need a reliable machine, and it appears that this model is anything but. ________________________________________ Customer Service Representative: Thank you for your email. We apologize for any inconvenience and concern this may have caused. We share your concern and want to obtain your appliance for a quality evaluation. We also want to replace it with a new appliance. You will receive a prepaid UPS label and instructions via email to return your appliance for a quality evaluation. Please print the label, adhere it to the box, and drop the box off at your local UPS store. Once we receive your current appliance, we will ship you a new one. Your new appliance will arrive within 10-15 business days after we receive your current appliance. Thank you for contacting Hamilton Beach Brands, Inc. Please let us know if we can assist you. ________________________________________ Me: Thanks for your reply and proposed solution; however, if you would like my review to go in your favor, this is not an acceptable solution for me. By sending my new appliance 10-15 business days after you receive my defective return, it could be 3-4 weeks before I receive my new appliance. How can I make coffee during this time? After all of the trouble that I have experienced with this product, my expectation of the best customer service response would be to expedite me a new appliance (of a different model) so I don’t have to buy my coffee from a shop during the period you have proposed (which would likely cost more than purchasing a new machine from one of your competitors). If you are concerned about my not returning the defective machine, I would be happy to provide my credit card number for you to keep on file until you receive the return. If you do not agree with my proposal, the only other solution that I would find acceptable is a full refund of the purchase price so I can purchase a different machine immediately. ________________________________________ Customer Service Representative: Thank you for your email We are unable to issue a refund on any products not purchased directly through us with in the last 60 days. If you would like a refund, you will have to follow the refund policy of the retailer you purchased your unit from. The occurrence you have described with the appliance has prompted a return for evaluation. A replacement appliance may not be released until the return is in transit to Hamilton Beach. At this time, we have noted your file with your displeasure regarding the policy. If you decide to return the appliance for a replacement, the UPS label sent will remain valid for 30 days. We apologize for any inconvenience this may cause. Thank you for contacting Hamilton Beach Brands, Inc. and please let us know if we can further assist you. ________________________________________ During the week or so of this last email exchange, the leak became so bad that even with filling the reservoir just before hitting the brew button (i.e. not letting it sit overnight), I couldn't even brew 4 cups without getting a puddle of water on the counter. Thinking that I had no other recourse other than to post a poor product review, I messaged Amazon customer service just to let them know that I was extremely dissatisfied with the product and response from one of their sellers. I was pleasantly surprised that Amazon offered me a full refund on the product without having to send it back even though it wasn't an Amazon issue! Thanks Amazon! Suffice it to say that I will certainly think twice before buying any Hamilton Beach product in the future.

- Tiempo de entrega, muy bien. Llego el día indicado. - Producto, llegó en su empaque original, cafetera totalmente nueva y a simple vista en muy buenas condiciones, la acabo de recibir. - Funcionalidad, muy fácil de operar, funciona a la perfección, muy práctica sin jarra al servir directo en la taza. - Sabor del café, igual que otras cafeteras por goteo de la misma marca, pues es el mismo principio de preparación. En resumen, si recomiendo el producto, por su funcionalidad, calidad y estética. Es lo que es, cafetera eléctrica por goteo.

O produto chegou antes do prazo, bem embalado e sem dano. Estou satisfeita em relação a qualidade, porém a base para receber o café que goteja é solta. Isso prejudica, pois é preciso colocá-la no lugar várias vezes.

Unfortunately this item came in a damaged box and would not power on. Such a shame as we were really looking forward to having this in our home. We have started the return process and hope to source another soon. So disappointed it didn't work 😳

Excelente cafetera

Este producto que es una Cafetera, lo compre el año pasado, y se me acaba de dañar la semana pasada, el viernes 7 de febrero del 2025 y casualmente se vencio la garantia en Enero del 2025. tengo que comprar otra, pero ya no voy a comprar de esta marca. salio muy deficiente