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T**S
Good customer service
The media could not be loaded. I had originally purchased a similar tablet for $999 from my cell phone carrier but returned it after I purchased this Windows tablet. The reviews for the one from the phone carrier were terrible, the screen was smaller and had less RAM. I was very delighted to come across this XIDU tablet on Amazon. I immediately purchased it and received it 2 days later. The keyboard is amazingly light, functional and sturdy. The tablet itself is very well built and sturdy. The battery life is amazing. I switched it from Windows S mode to Windows home upon receiving and am very happy with the speed. Very happy with my purchase and you will be as well!***UPDATE 9/5/2019***The laptop has been malfunctioning and will intermediately have a full screen flicker. Video uploaded.***UPDATE 9/10/2019***The customer service team is really attentive and really wants to make sure you’re taken care of.
M**D
Make sure you upgrade to Windows 10 Home
Tablet works great. Upgrade it to Windows 10 home full version for free from the windows store right away. Then download all updates for windows 10 in the check for updates section repeatedly a few times, updating will take all day literally hours and hours it is not frozen just slow..... Once this is done you can turn off automatic brightness control in the display settings and have a very bright screen that NEVER dims! SUPER BRIGHT, better then my laptop screen now.Besides that you may want to go into ADVANCED SYSTEM SETTINGS and CLICK, PERFORMANCE SETTINGS and change it to Adjust for BEST PERFORMANCE since this tablet is as powerful as a netbook you don't want performance wasted on windows appearance.SD CARD slot on the back accepted my 400gb SD card, dont bother buying a fast SD card because the built in card reader is slow.And the bluetooth surface mouse works great with this tablet, my wife is happy after i changed the settings and updated everything. Its been working nicely for her work and school needs.
O**.
Don’t buy a Surface
Better than a surface! It runs faster, and has all the same capabilities. Tech support is awesome and responds quickly. Everything you need (and possibly a few surprises) come in the package. Screen protector is thin but Mac book screen protector should fit if you want something better. Pen takes a AAAA battery, not AAA. Love the keyboard is wireless and not a Bluetooth. A little bigger than most 2 in 1’s but still light weight and fits in a book sack/ computer case.
F**S
I will simply say this, for this price you are not going to find a 2 in 1 tablet like this, period.
I had very mixed feelings writing this review, here is why:The bad first:I had to buy and return several Philpads to get one that worked properly. This could have just been bad luck on my part since many other reviews here are saying it works fine. But the Function key for brightness was a particular problem on more than one and the USB-C port didn't transmit data on one of them too. So I'm a little suspect about the hardware.That being said, now the good:I will simply say this, for this price point you are not going to find a 2 in 1 tablet like this, period. Believe me, I looked all over Amazon and the web. This is basically a Surface Pro at 1/3 to 1/2 the price depending on the model, you aren't going to beat that. It uses the same form factor and unlike Surface Pro you don't have to pay $100 extra for a separate keyboard!I went through so much trouble returning several of these because I like this laptop that much. Also, their customer support is excellent and highly responsive. Even with all the problems I had they were helping to resolve even sending me software to reinstall OS and offering to troubleshoot each problem with screenshots and one of their techs. Lastly, brightness control is a Windows 10 Update not a Xidu problem (unless the function key is broken) and can be fixed by disabling the Ambient Light Sensor in Device Manager. The screen brightness will work fine after that and it is -very- bright once you disable it.
J**M
It is not a Surface
The screen was to wide for me and it was also to short. The screen color was acceptable but it does not look as good as the Surface 6 Pro or the Surface Book 2. Using it as a tablet, it was a bit heavy and awkward because of it length. It arrived with a bent part of the frame above one of the USB ports. I had two USB flash drives that could not be inserted into the ports. The USB C port was not a very tight connection. I also noticed the case was also bent in where the keyboard attached. It was noticed this when I was about to attach the screen to the keyboard. I did not find the touch screen to be that sensitive and the screen kept dimming on me. The keyboard was OK. I was impressed with the speed of the processor. This was purchased based on the reviews and the price. In the end after using it for about 3 days, I was displeased with the the computer and have returned it for a refund. If the screen of this Phil Pad (11½" x 6½") was about the size of a Surface 6 Pro (10¼" x 7") or the Surface Book 2 (11" X 7½"), I would have kept it. I will now save my money and eventually get a Surface.
G**I
Great value
Perfect budget laptop/2 in 1, sharp quality, but may be wider than you'd expect. Pen works great for me, but button placement is a little hard to get used to. The charger that comes with is a little bulky and thinking about getting a replacement charger with same voltage/amperage. Screen protector comes included but I totally failed at putting it on. Battery life lasts as expected from the advertisement. My one complaint was mostly Windows related, I thought the screen dimming on this laptop was busted but it turns out you need to update to Windows 1903 to turn off adaptive brightness which the tablet doesn't seem to support.
A**R
a great 2in1 laptop, beautiful display, clear and bright
I am so happy that I ordered this laptop. Even on battery in most battery saving mode (5+ hrs), the 13" screen display is beautiful, bright, and clear and stands securely. keyboard is detachable and has a great touch. Good speakers. The packaging was impressive, sturdy, protective, white box as if designed to hold a work of art. Came with a nice unexpected gift. Whole thing is metal, well-built, sturdy, beautiful.
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