WD19TB Thunderbolt Docking Station with 180W AC Power Adapter (130W Power Delivery)

I purchased this docking station to run two 4K displays and a handful of peripherals from a Dell Latitude 7490 laptop with Thunderbolt 3. As an experiment I plugged in a 2019 15" MacBook Pro to see if it would also work. Initially I had an issue where both 4K displays were mirroring the same activity instead of working independently. The system preferences provided no solution (neither "Detect Displays" worked nor the "Mirror Displays" checkbox—it was unchecked). I reviewed my connections. I was using the two display port connectors on the dock to run the two 4K displays. After some Googling I learned this configuration will not work as both display port connectors are on the same bus. To run both 4K displays each must be on its own bus. I had an extra Thunderbolt 3 to HDMI cable on hand. After removing one of the display port cables then using the Thunderbolt 3 to HDMI cable, which is on a separate bus, the issue was resolved! Now I can simply plug the main Thunderbolt 3 cable that comes out of the dock into either the MacBook Pro or the Dell Latitude 7490 and all the peripherals connected to the dock work with either laptop. This is fantastic!

Let me save you hundreds of dollars and share my experience. I run two of these docks on two different dells. A low powered small one, and a high draw workstation. USB's switch on and off, they have random fan and power warnings, the headphone jack does not work on both. Drivers are updated, and the Laptops are less than 6 months old. I've spend hours trying to get these to work as expected and they just do not perform as well as the old doc that used to hook into the bottom of your laptop. If you are working remote, or need these docs for anything other than charging, I would absolutely avoid this tech if the laptop had enough ports to support 4 usb ports and two additional display ports. My coworkers are struggling with several of these problems too, so it is not just an unlucky batch. I suspect Driver and hardware issues. What to expect if you do buy: The issues will slowly unroll on you. First it will be the F1 power supply problem.. you will have to boot through the warning. Second, you will notice lag on your other monitors. Third the fan will have problems and will constantly run, and give failure warnings. Third, your USB ports and Mic Jack will randomly fail. Suggested Fixes, update drivers, move as many usb's to your laptop ports, and get a usb mic with a built in headphone jack. Keep the power brick, and dock brick on something lifted so air can get under it.

I got this dock to replace my WD19... the TB version allows you to run triple monitors with the laptop closed... the USB3 version does not (Dual only, + laptop screen as far as I could figure). Given my triple monitor setup, my desk got pretty crowded so I ended up drilling some 2" holes into the desk, installing grommets, and routing cables. With all that, I wanted to get the dock off my desk top and under the desk. It had two mounting holes designed for the Dell mounting kit. Well, don'tcha know, I can't spend $30 on a mounting kit when I can MacGyver my own for $15. Here's what I did: The mounting holes in the dock are M2.5. So you need a tiny diameter screw to mount it. 2 screws in fact. I got a 12 inch piece of aluminium bar from Home Depot and drilled 2 holes, 88mm apart for the two M2.5 screws. Then I overdrilled the holes to help recess the screws a little. On the ends of the bar, I drilled two larger holes that wood screws would fit through. I installed the bar to the dock (see pic), then screwed the whole assembly under my desk. I was pretty proud of myself, until I plugged the dock into the power adapter... It wouldn't turn on. I tried a different power adapter (180W, 130W) but no dice. Crap. I broke my dock... or did I? I took the whole assembly down and loosened the M2.5mm screws. When I plugged it back up, the fan started spinning. I remounted it loosely with wood screws, hooked up all my stuff, and it fired right up. Moral of the story: don't tighten the mounting screws too much. This thing's a little temperamental.

Item came in a timely manor and as expected. It was packaged very well to ensure proper item protection. The docking station was as advertised and worked as expected. After about two weeks started getting a notification that fan had failed. Reached out to seller about the issue and they offered to exchange the defective item. New item was shipped as described in conversation with seller. Arrived as expected and product was as advertised. Item has been working ever since.

Funciona perfecto y carga la laptop bien.

I use just one usb-c connection on my dell laptop. It charges, has ethernet connection, mouse/keyboard (via 2 usb), and two display port monitor connections (extended desktop; both at 2560x1440). Works great. Note: it came in a sealed plastic bag, yet seemed to show minor use: small dime sized smudge, and corners showed some wear. Still, no performance problems after a couple of weeks.

I wanted to give zero but no choice. Ordered one and they sent me defected one that power did not work. Returned original one and ordered another one and they sent me an empty box. Be aware you may get defected one or empty box.

Compatibility was perfect.

Compré este producto hace un mes y medio. Funciona bien pero tiene un problema, comenzó a fallar, a tener algo así como "alto voltaje"; cuando conecto mi computadora se siente como la energía está sobre la carcasa de esta, he llegado a tener ligeras descargas eléctricas. Definitivamente hay algo mal con el producto, por desgracia ya no puedo devolverlo ya que ha pasado más de 1 mes.

Both 1080p ultrawide and 1440p 16:9 144hz in 90 degree orientation working flawlessly. Easily powers my Mac and iPhone and all other peripherals perfectly all day long without much heat output. Highly recommend!

J'ai bien reçu le WD19TB, malgré certains commentaires négatifs de d'autres personnes, j'ai décidé de l'acheter quand même et JE NE SUIS PAS DÉÇU ! 🙂 Fonctionne très bien avec mon Dell inspiron 17 7000 ! Je n'hésiterai pas à en commander un autre pour mon travail ! 😀

Do not buy from Canada Connect. I purchased what was advertised as a new Dell WD19TB docking station. What I got was a refurbished WD19 which is not the Thunderbolt version. The WD19 unit is much less expensive than the WD19TB but they did a bait and switch and gave me the cheaper model. To add insult to injury the unit is not new as advertised. It was missing the warranty and the items were repackaged. Reading the reviews this has happened to several other people in Canada. Save yourself the headache and disappointment and do not buy through Amazon. Call Dell and show them the reduced price and they will match it and you can get a legitimately brand new and the correct device for around $300. I called Amazon and they didn't seem to care about this and gave me a $5 coupon which is not worth all the shenanigans and headache.

The docking station stopped working after an year. Amazon advertised it as a 3 year manufacturer warranty product, but when I checked the dell service centre the product warranty was expired even before the purchase date.