Westinghouse 12500 Watt Dual Fuel Home Backup Portable Generator, Remote Electric Start, Transfer Switch Ready, Gas and Propane Powered

Arrived sooner than expected. No damage, packed real good. Minor assembly and no missing parts. Took me about 15 minutes to unbox, put on the wheels and front legs, plug in battery quick connects, and another 10 minutes to fill with the provided oil. The battery already had a full charge. I like that this has a printed manual and is easy to understand. There are clearly marked warnings about put oil in first and exhaust precautions. The trickle charger that comes with it will plug right into the dash but the battery came fully charged. Generator started right up. I broke it in as suggested about 6 hours varying the load and never going over about 25% full operating load during this break in time. The fob started it and works good. It even fired right up with the recoil pull starter. Very good generator. Be sure when you are fully ready to start this thing that you have the main breaker on 1 and the gas valve open. (I have not tried propane yet but i doubt there will be any issues using it.) This generator is heavy for me but I am older than 70 and live in the forest. No flat land or concrete. The pre installed lift up frame mounted handle makes it a whole lot easier moving around. The build quality is impressive. The wheels are solid. I have no doubt this unit will serve me well. You take care of it, and it will take care of you when needed.

OK, the 9500 (gas only) at 200 lbs is heavy, (but then, no more than the 14 y/o 7700 QueenBee it replaced). Wheels were a tad tricky to install, but only a minor issue. Once on and upright it's easy to move and maneuver. I connected the battery (just a plug connection, not having to wire the battery as the instructions indicated), added the oil provided, and gas, then ran it for a few hours to break it in, then shut it down, refilled the gas tank and hooked up the battery charger, and put the cover on to wait for when it might be needed. This morning I awoke to power and cable outage, so I cleared the main breaker, turned on the generator (the cover had blown off during the night), made sure the gas-cock was "on", set the choke and hit the start button. It turned over, but failed to start, and after a couple seconds, shut off.. then much to my surprise, tried starting again, and failed again, then tried again... twice more, and she fired up! That repeat attempt thing I wasn't expecting. After a few seconds it settled down, choke automatically reset, so I hooked up the 30amp pig-tail, closed the feed breaker to the house, and then closed the breaker on the generator. Voila.. I've been running on the generator for a couple hours now, was able to fix a breve' and bring up the computers. Internet cable was also out, so I fired up my cellular internet 'hot spot' and connected that way - checked power and cable outage websites and repair status. As suspected, there's a tree down somewhere in my neighborhood - crew on-site, estimated repair time in another couple hours. No problem, full tank of gas should cover that easily. Unit is surprisingly quiet (much more so than the old one), which I'm sure the neighbors appreciated at 05:30 AM. Only niggly is that the unit runs at about 63 hertz (cycles per second) so your electric clocks, which time off the expected frequency of 60 hz will gain a few minutes an hour. (Freq is adjustable with a screw above the carburetor .) As I typed this, I noticed internet cable just came back, so maybe the crews are done and power is back already. If so, great - this was a good "test-outage" and I'm quite pleased with the results. In summary, easy to set up, and easy to use, and it does the job - runs my entire 2400 sf house (including electric baseboard heaters). Life is good. Off to see if power is also back, and I can put the generator "back to bed" now.. ------------------ UPDATE: 11/23/24 - Lost commercial power 4 days ago ("Bomb cyclone" hit and just trashed the area), fired up the generator, and it has been running continuously now ever since. I have a battery-powered Deway siphon pump (available on Amazon) with hose that transfers gas from the gas cans directly into the generator tank without spillage, so I don't have to shut down the generator to refuel it. Power company thinks it will have power back in a couple more days (we'll see, they said that two days ago too), meanwhile I've got six 5-gallon gas cans, each one providing around 9 hours of run time. They've been refilled once already (once I found an open gas station), looks like I'll be making a run to fill them up again this afternoon, which should get me through until we get power back "in a couple days". OK, if so I'll burn @ $300 in gas over the week without commercial power but with two refrigerator/freezers full, the food I won't have to throw away is worth quite a bit more than that. Pro-Tip: If power has been off for awhile, and you have electric baseboard heaters, water heater, refrigerators, etc. it may be necessary to turn off the breakers to the heaters when first connecting to the generator until the refrigerator and water heater reach operating temp, and then bring on one bank of heaters at a time to avoid overloading the generator if everything powers up at the same time. I have a wood-stove insert in the fireplace w/fan that heats the main part of the house, so I could just leave the baseboard heater banks off when I had a smaller-output generator. And VERY IMPORTANT - use fresh gas, and stabilize any gas that will sit for awhile in gas cans or the generator. When shutting down, turn off the gas cock and let the unit run until the generator stalls to empty the carburetor, for non-use "storage". Warranty won't cover a gummed-up carburetor. Meanwhile the 9500 just keeps chugging along - pretty quiet, keeping us warm and comfortable. This is a good unit.

Received the Westinghouse WGen9500DF Generator and immediately unboxed and assembled. Although the box had a good-sized tear in the side, the contents of the inside of the box were unharmed. The Amazon delivery people had a hard time getting it out of the truck because unlike other transport providers, whoever loaded up their truck did not place items from rear to front in the order of delivery. Instead my generator was towards the front of the truck so the delivery staff had to spend a good 30 minutes re-arranging the contacts of the truck in order to get access to my generator. The box is extremely heavy so I am surprised the generator is not palletized which could eliminate damage? While unboxing I noticed some of the cardboard and plastic wrap was drenched in oil which was initially concerning. However, once I got the unit out of the box and wiped down things were fine. There are plenty of warnings in the manual and tags on the unit indicating the generator is shipped without engine oil so my worries were unfounded. only some minor scratches on the frame which I can touch-up with spray paint. Other than that the unit looked flawless. Assembly was a breeze and took a whole 10 minutes (install two wheels, two foot pads, add oil which is supplied, and add gas). Looked over the manual and had the unit running within 30 minutes of unboxing. Tested both the push-button start and remote start. Placed the unit under a light load in my garage and seemed to work fine. Pending installing a 50A outlet running from the outside of our home to a manual transfer switch which I have yet to receive and install. Decided to utilize the included battery charger to charge overnight until the LED went from red (Charging) to green (Charged). The unit has a nice fold-down handle which makes wheeling it around very simple, even for my wife. My plan is to store it in the garage, then when we lose power (maybe once or twice a year here in WI), wheel it outside, plug it into the outlet (well inlet really), get it running then manage the transfer switch depending on where we need power. I sized the unit (9500W running on gas) to twice the load we plan to power during an outage. I have done the math (both for peak inrush and running currents) and plan on loading it with a fridge, a freezer, a well pump, garage door opener(s), furnace (for winter outages), and a portable air conditioner unit (for summer if needed), lastly some minimal lighting and outlets for low wattage items if needed. It is not the intent to provide back-up to the entire home since outages here in WI are minimal and last perhaps hours to a day at max, but preparing for future outages due to electrical grid issues? Nice problem to have if our electrical grid remains as reliable as it has, but good to be prepared. I decided (for now) to leave the central A/C out of the backup circuit due to it's power draw, is the reason we will just run a portable A/C in one room to stay cool if needed. Also deciding to lighten the load in case we need to run on propane which reduces the running watts by 1000. Anyway, I like the idea of dual fuel capability as we almost surely have tanks of propane sitting around just in case we run out of gas. The unit appears very well built, high quality materials, everything well laid-out (control panel, gas / oil, etc.) and expect for the 50A plug aligning with a wheel causing the 50A plug needing to be bent slightly, very well designed. I had to minimally bend the 50A cord slightly to get it too fit snugly into the outlet so no big deal for me. Westinghouse also provides clear instructions how to modify the unit for unbonded neutral. I am an industrial engineer and understand neutral to ground bonds so if you don't understand this, do your research and understand consequences of modifying the bind, please consult a licensed electrician. I looked into a Generac whole home automatic generator, and although they are nice, the price-point is easily 10 times more than I spent on the WGen9500DF and items I need for connection to a manual transfer switch (went with the Reliance 510C). So unless you experience outages routinely, don't mind a little manual intervention during an outage, and are not infinitely wealthy, consider this as an option as you can possibly create a backup solution that does not empty your bank account.

Excelente ! Fue facil de instalar y es perfecto para generar la luz para toda mi casa .

This generator is not only extremely powerful and can drive my entire home, but the setup/instructions and user friendliness are exceptional. I was easily able to set it up and have it running in 30 mins with all tools, oil, funnel provided. The remote start is a great bonus here in Ontario where -30C is a certainty at some point this Winter. The build quality is superb - heavy duty materials, vcery tidy assembly and no loose fittings (yes I checked). There are only 2 small comments I would make, and 1 is something the manufacturer cannot really address without a lot of expense. The item is shipped without the the wheels or feet attached for understandable reasons, and the buyer must install them. Doing this is extremely simple and takes just a minute or 2, but the generator must be turned onto it's side to do this, and it is a very heavy piece of equipment. I am a 200lb guy and no stranger to the gym and I had no issues with this, but it is something to be aware of - if you are not able to handle heavy weights, you will need assistance to do this. Secondly, the website I ordered from said that the generator came with a spare spark plug, which it did not. Not a big issue. Overall, I am absolutely delighted with this generator and would not hesitate to recommend it

I recently purchased the Westinghouse WGen9500DF and I’m extremely happy with my decision. This generator has been reliable, easy to use, and offers great power. The dual-fuel capability is a huge plus, giving me flexibility depending on what fuel is available. It’s also very convenient with electric and remote start features, making it simple to get up and running. Overall, the WGen9500DF has exceeded my expectations. It’s been a great addition to my home, providing peace of mind during power outages. Highly recommend this generator to anyone in need of dependable and efficient power.

Estoy muy contento con el generador, ya que vivo en un área semi-rural y la sufrimos por electricidad seguido. Me provee suficiente energía para respaldar todos mis dispositivos esenciales sin problema. Sólo lamento que el manual no era claro acerca de la conexión a mi instalación eléctrica y no encuentro la página de registro de garantía para México, si me la pudieran proporcionar?

Livraison rapide et produit qui fonctionne très bien facile à monté et à utilisé tout les accessoires était ds la boîte