ChargePoint HomeFlex Level 2 EV Charger J1772 - NEMA 6-50 Plug

I recently installed the ChargePoint Home Flex Level 2 6-50 Plug EV Charger for my Mazda CX-90 PHEV, and it’s been an absolute delight. What stands out most are its smart features, impressive charging power, and robust weatherproof design. Plus, it’s JCP&L EV Driven approved, which adds an extra layer of confidence in my choice. The smart features of this charger are incredibly convenient. I can schedule charging sessions right from my phone to take advantage of off-peak electricity rates, monitor energy usage, and receive updates on my charging status. It’s integrated seamlessly into my daily routine, making EV charging effortless and efficient. Charging power is another area where the ChargePoint Home Flex shines. It significantly cuts down on charging time compared to standard chargers. I can easily adjust the amperage based on my car’s needs and my home’s electrical capacity, providing flexibility and ensuring a fast charge every time. Weatherproofness is crucial for me, as the charger is installed outdoors. The ChargePoint Home Flex handles all kinds of weather like a champ. Rain or shine, it consistently performs without any issues, which is a testament to its durable and reliable design. It’s also worth mentioning that this charger is a perfect match for my Mazda CX-90 PHEV. The compatibility and efficiency have made my charging experience seamless and hassle-free. The ChargePoint Home Flex Level 2 charger is a standout product for any EV owner. With its advanced features, powerful charging capability, and weather-resistant build, it’s an investment that pays off in convenience, speed, and reliability. I couldn’t be happier with my purchase and highly recommend it to other EV drivers looking for a top-tier charging solution.

There are a lot of EV home chargers out there, including the ones that are included in the trunk of most Electric Vehicles, so I did my homework before I ultimately decided on this one, and in my opinion, it's the best one on the market. The main reasons I decided on this one are it's flexible power rating, and software. PROS: 1. Flexible Power Rating. You can plug this into a 240 volt power outlet with a choice of two plugs, OR have it hard wired by a professional. You can get more power when it's hard wired and the output can vary depending on the size of your circuit breaker. It can be configured with breakers ranging from 20 to 80 Amps. The higher the Amps, the more power you can draw, giving you more miles of power per hour. Mine is configured with a 60 Amp circuit breaker, so I can get about 37 miles each hour... which is amazing. 2. Software. I LOVE their App because it's easy to configure the charger (plug vs hard wired, amps, make / model of your car, etc.), and it tracks all your charging activity at home AND when using other ChargePoint chargers on the road. Not only that, it even lets you track costs based on your regional electric company and plan. This is IMPORTANT... I learned that most electric companies offer off-peak pricing and their App can schedule your charges after hours when the price drops dramatically. In New York City for example, the price drops from about 25 cents per KWh to 1.6 cents between 12am and 8am. That 8 hour window is plenty of time to fully charge most EVs, so it's literally 15 TIMES CHEAPER. With that in mind, the App can tell you exactly how much you've spent on charging using each pricing plan your electric company offers so you can see the exact amount you saved by switching to time of day billing. 3. I love the MAPS feature. This may sound odd for a home charger, but that's the real advantage of this particular company. They offer a huge network of chargers across the country, and I can use the same exact App to not only track my charging at home and on the road, but I now use the App via Apple CarPlay to find the nearest chargers when I'm on the road. They show you exactly where all their chargers are, but just about every charger network out there, including pricing, power ratings, availability, distance, and directions. 4. EXCELLENT US Customer Service. I had a few questions before I had it installed, so I called their customer service and within a couple of minutes had an great conversation with one of their support people. He understood my questions and answered them clearly. CONS - None, except it's a bit more expensive than some other companies. In my opinion, it's worth every cent. The entire experience has been outstanding. Simply stated, this is a no-brainer. The low power home chargers they include with your EV are really meant for travel, so leave them in your car and get one of these. I felt so great pulling up to my driveway, and simply plugging in.

Stand by. This might get a little long. The turnaround to get the charger was quick. I ordered on a Saturday and it arrived on Tuesday. Scheduled installation of a 240V outlet. No problems there. I needed customer support to help get it registered. The app works great, but... When installing and setting up your account, make sure that you select the proper country. Yeah, I know, but I was at the dealer buying my car and I might have been a little distracted. This was the root cause of my issues. I had to create a new account with a different email address to complete setup. Here are some of the things to keep in mind. If you use a VPN, you might want to set it up by turning off wifi on your phone and setting it up as a hot spot. Then connect your EVSE to your hotspot to complete the setup. Once complete, you can change it back to your home network. Don't forget to turn off the hot spot when you are done. Conducted a quick charge to test out. Charged from 60-90% in just over 2 hours. The charge rate was 9.6kW or ~40 amps. This compares to the 6kW (32a) that is available at work. Work charging is free, so that is nice. If you want more than 40amps, you will need to hard wire it. I didn't go this way because a hard wired installation requires permits in my state. Anyway, I am happy with the charger so far, it is fairly easy to use, it is well built, app integration is good and if you have a 240v outlet available, you only have to mount it with 3 screws. Mount it to a stud and you are golden. I hope this was helpful and I would recommend this EVSE to anyone.

When the product works, it works well and seems to be a decent product. If you have issues with it and have to contact support for a replacement, that's where the company fails utterly. Networking on our device failed a month ago. I called support then and went through all their troubleshooting steps and they determined we needed a replacement and referred the case to their level two support team who were supposed to contact me within 48 hours. They never did. Nor did the first person fully document in the case notes that all the troubleshooting steps had been done. Chargepoint says that the device will still charge even without a network connection, but what they do not make clear is that it will charge at the lowest possible speed in that case. I could use the 120v charger that came with the car and get the same results. I had to call back after a couple of weeks and open a new case with them since they didn't move the original case forward. The phone tech understood that I had completed all the troubleshooting steps previously in the first case and pushed the case to level 2. One step I did try during the second call was to unplug and replug the device. It didn't power back on during the call and I told the tech this, and he noted it in the case. The unit miraculously powered on the following day. This was the only time level 2 support reached out to us and it was to tell us that we hadn't done the troubleshooting steps (because the device didn't power on). So I called a third time and went through all the troubleshooting again. They confirmed the device's networking wasn't working (which was the original issue), notated that we completed all the troubleshooting, and pushed it to level 2 support for a replacement (which is what the tech on the very first call did). Level 2 support was supposed to contact me in 48 hours with details about the replacement. Five days later, I still hadn't been contacted by them, so I called in again and had the case escalated. I was told I'd be contacted within 2 hours. After two days I still hadn't heard from level 2 support so I called in again, and was told it was escalated again. I asked to speak to Level 2 support but was told they don't have phone access. I asked to speak to a supervisor who told me the case has been escalated and that level 2 support would contact me. This wasn't acceptable to me so i pushed for an explanation. It appears that they are having "supply chain" issues and do not have any replacements to ship, nor do they know when some will be available. That at least is an answer which is something that should have been communicated to us by level 2 support at some point over the past month, but wasn't. So I have a device that barely works, that they agreed should be replaced but they have no idea when they will be able to replace it. This makes me wonder how they would be able to fulfill any new orders for the product. Honestly, if we weren't already invested in this device and they weren't so expensive, I'd cut our losses and get something different. As it is we are stuck with this unless we want to drop a bunch of money on a different provider. The thing worked fine for most of a year, but at this price point, this shouldn't be something that only lasts a year.

I recently purchased the ChargePoint Home Flex Electric Vehicle charger and have been quite pleased with it. Initially, I ordered it with the plug, but I ended up having my electrician hardwire it for a more permanent installation. One of the standout features of the ChargePoint Home Flex is its versatility. Whether you choose to plug it in or hardwire it, it offers a great degree of flexibility to suit your charging needs. I appreciate the adaptability it provides, making it a valuable addition to my electric vehicle charging setup. Another aspect I really like is how quick and easy it is to get the charging process started. The user interface and controls are intuitive, allowing me to initiate the charging process effortlessly. It saves me time and hassle, which is a big plus for an EV owner. Overall, I'm very satisfied with my ChargePoint Home Flex Electric Vehicle charger. Its adaptability and ease of use make it a fantastic addition to my home charging setup, and I would recommend it to others looking for a reliable and user-friendly EV charging solution.

I purchased ChargePoint Home Flex Charger for my husband and an electrician to install in our garage. The installation was very easy with the design of the wire connections within the charger. It is high-quality hardware and the app is incredibly easy to use during set-up and charging. My husband considered buying Clipper Creek, JuiceBox, and Clipper Creek units. The ChargePoint had the best rated reliability, ability to configure for different amp breakers - future-proofing if we decide to increase the amp rating for a different vehicle, the app makes it easy to change. This along with the features in the app, which include scheduling charging times, cost tracking, and wi-fi control were the deciding factors. ChargePoint even included the required mounting screws, drill bit, and drivers installation. Very thoughtful! The app integration with ChargePoint stations on the road is a nice bonus. It was easy to pair and connect to our vehicle without any issues. Our Grand Cherokee 4xe charges to full charge from zero in less than two hours. This makes the vehicle even more efficient for local trips in the same day. We're thrilled with the ChargePoint!

I purchased this to as a car charging unit for a new car that we bought. We installed a new panel with a 50 amp breaker for maximum charging capability. Worked as described for about three months and then encountered some charging problems. I called the number for service and the people were very easy to deal with. I describe my problem and they sent out a new replacement right away. I had our electrician install the new cable and box. There were some difficulty in establishing an Internet connection with my device and so I was unable to charge at the maximum capability. The new unit charges the car in about four 25 hours from 30% to 80%. This is perfect for overnight charging. I’m removing one star only for the fact that I paid to have the 50 amp breaker put in and I’m only charging at about 40 amp capacity. Other than this issue, I’m very happy with the charger.

Easy to install. Expensive, but so is your EV!. Don't skimp and simply spend the money. I read reviews of other chargers and the connector melting in the car charging port. That was it for me, I spent the $$ on a name brand widely used public charger - ChargePoint. How easy was it to install? My Electrical panel is outside of the garage wall. So, my plan was NOT to have any long cable runs inside the wall and simply punch a hole straight through the wall from below the electrical panel to the garage. 1. I looked at my panel and purchased a 40amp non-GFIC breaker since I have a Chevy Bolt that maxes out at 32amps. The 40amp breaker falls within the rule of 125% of the max 32amps. I made sure to purchase the same brand breaker as the breakers in the panel. 2. Bought some 6 gauge wire, external wall mount box, and a 50amp 6-50 plug. I'm running a max of 40amps, so 6 gauge will handle that load. (50amps will need 4 gauge) 3. Install the 6-50 plug UPSIDE down so the ChargePoint will plug in correctly. 4. Your are only connecting 3 wires on the 6-50 outlet, 2 hots and the ground. That is it. You do not install neutral. 5. OK, now the fun part, remove the chargepoint from the cardboard box and make sure your breaker is off. Plug in the charger and get the exact location on the wall with a little bend in the cable. 6. Now unplug Chargepoint from the 6-50 outlett and set it aside. 7. Use the template and a studfinder and find the studs. 8. Mount the Chargepoint, and plug in and turn on the breaker. 9. Now open your CHARGEPOINT APP on your phone and click on ADD HOME CHARGER. Select the correct amps, in my case 40amps. Add the wifi stuff via the app......DONE! 10. Now you are ready to plug into the car, dont do this until you have setup the APP on the mobile phone 1st! You can open your Alexa app and add the ChargePoint skill. Also you can setup charge times on the Chargepoint app. I selected my exact SCE rate plan on the Chargepoint app and it will automatically know the hours to charge and not charge! You don't have to figure out the peak hours.

UPDATE: I have charged our EV outdoors several times over the last few weeks when we've had temperatures at or near -30°C and can report that the ChargePoint cord remained surprisingly flexible and pliable and easy to wind up. The ChargePoint might be the EVSE with the very best cold weather cord available. I've seen online reviews that made the same claim, but I can attest to the ChargePoint cable remaining flexible at extremely cold temperatures. The app makes this ridiculously easy to activate as it guides you through the process step by step. The programability, smart features like demand response charging, the available extensive geeky charging tracking data, and Energy Star rating are features that few other EVSEs even offer. I like that its default version is plug in and that you can opt for either NEMA 14-50 or 6-50. However, it is the design and build quality of the ChargePoint Home Flex that impressed me most. ChargePoint takes great care in doing everything exceptionally well, from their instructional videos, to the packaging, to the list of included features, and the fit, finish, and the quality of the engineering and construction. As a professional who deals with electronic circuits, I appreciate the elegance and flow of how the charge cable connects to the unit. A seemingly simple thing that many people might not even notice, but it reveals how much attention to detail ChargePoint shows. The Home Flex does everything I want a level 2 EVSE to do, and it does those things very well, and it is designed to be efficient and ultimately save money by obtaining electricity at the lowest rates possible. It is not cheap, but here in Canada as of now there are at least three or four other smart chargers which are all more expensive and arguably do not have as many features. When you consider its construction quality, its features, and its ability to receive software updates via WiFi, on balance I think it is a good value for the money. Originally I was hesitant because of the purchase price, but I'm glad I decided to buy the ChargePoint. I've been impressed with the ChargePoint public chargers I've used and I'm even more impressed with the Home Flex. I really have no complaints at all about this charger.

Parfait!! J’en ai commandé un autre pour le chalet! Content de l’achat

The installation and setup of this charger was easy. It looks to be well built, and works well. I’ve had no issues with the WiFi connectivity, or with the ChargePoint App. It charges my Hyundai Kona fast. I have it setup on a 40A breaker, so it charges at 31A (7.5 kW). The only downside is that I wish the charge cable was a few feet longer, which would give me the option to charge the car while it was outside (as well as in the garage), if my setup location could have been different, this would have been possible with the current length of cable, but I was limited to where I could install it in my garage.

Worked great for about 5 months and then suddenly it wouldn't connect to wifi no matter what I tried. Opened a support ticket with ChargePoint, waited two weeks, no response, opened a second ticket, three weeks later still no response. I would give them a much better review, even with the connection issue, if they had responded and provided assistance.

first of all, this is a high quality product as i purchased it approx 2 years ago, and had it installed by licensed contractor. if i had to purchase one again, i would go with the exact model