What Makes a Leader?: A Leading With Emotional Intelligence Conversation with Jack and Suzy Welch Audio CD – CD, October 3, 2006

Liked it was relatively shortHave good examplesStayed and then restated with handy chart to print and keep. Thanks

This is the same 22 page article that is in HBRs 10 Must Reads on Leadership that includes 10 articles for $17.60. Daniel Goleman's contribution to our society deserves the APA Lifetime Achievement Award. The content of the book is sound. I just think $9 for the length of an article is misleading. And, it's on me for not recognizing the title is the same.

Different situations call for different types of leadership - eg. most mergers need a sensitive negotiator in charge, while many turnarounds require a more forceful authority. Regardless, Coleman says the most effective leaders all have a high degree of emotional intelligence. Yes, IQ and technical skills (eg. big-picture thinking, long-term vision) do matter, but mainly as 'threshold capabilities' (entry-level requirements). But emotional intelligence is the sine qua non of leadership, about 2X as important as the others, and comprised of five components at work.The first is self-awareness - the ability to recognize and understand one's moods and emotions, along with their effect on others; hallmarks include self-confidence, realistic self-assessment, and a self-deprecating sense of humor. They are less likely to set themselves up to fail by overstretching, are able to identify situations where they've failed (often with a smile), and know when to ask for help. Second is self-regulation - the ability to control or redirect disruptive impulses and moods, as well as to suspend judgment and think before acting; hallmarks include trustworthiness and integrity, comfort with ambiguity, and openness to change. A third is motivation to achieve, evidenced by tracking such hard measures as profitability or market share, and commitment to an organization. Empathy is the fourth - considering others' feelings in the process of making decisions. Finally, social skill comprises the last - having a wide circle of acquaintances, finding common ground with people of all kinds.Coleman also raises the question of whether emotional intelligence can be learned. He first reports that it increases with age (maturity). Coaches can be used, and with persistence and practice lead to lasting results.

Excellent read! Great follow-up and updated information from original book.

Team orientedIntuitiveSelf-assessingExamples of each component in real business situationsEasy to read and understand the content and see how to apply to today's work culture

Daniel Goleman is co-chairman of the Consortium for Research on Emotional Intelligence in Organizations, based at Rutgers University. He is the author of the bestsellers 'Emotional Intelligence' (1995) and 'Working with Emotional Intelligence' (1998). This article was published in the November-December 1998 issue of the Harvard Business Review."... most effective leaders are alike in one crucial way: they all have a high degree of what has come to be known as emotional intelligence." Thankfully, according to the author, people can develop their emotional intelligence. In this article the author discusses the five components of emotional intelligence: (1) self-awareness, (2) self-regulation, (3) motivation, (4) empathy, and (5) social skill. Each of these components are discussed in detail and complemented with examples. In addition, the author complements this with a discussion on whether you can learn emotional intelligence: "It's important to emphasize that building one's emotional intelligence cannot - will not - happen without sincere desire and concerted effort."Nice, clear article on the softer side of leadership. The author explains that leadership is not just built on IQ and technical ability, but needs a healthy proportion of emotional skills. Readers have the choice to continue with Daniel Goleman's books or his 2000-article 'Leadership that Gets Results'. The author has a understandable US-English writing style.

The guy narrating the audio book has such a dull voice and instead of keeping me awake in the car on my way to work I started drifting off. I thought this would be more of a motivational styled audiobook but instead it just talked about some experiences of people who were leaders. I did not feel that I took anything useful from this book.

Great book! I admired it! The book is recommended to all leaders and top managers

Limited in terms of actual content

A great little book that highlights the importance of emotional intelligence!

Totally overpriced. It is just an 8 A4 pages article..

Comprar un libro nuevo y que venga sucio, pintado y con las páginas marcadas no se puede consentir. No es la primera vez que me pasa en Amazon pero sí que va a ser la última.

A goodread.