Eufy by Anker, BoostIQ RoboVac 11S MAX, Robot Vacuum Cleaner, Super-Thin, 2000Pa Super-Strong Suction, Quiet, Self-Charging Robotic Vacuum Cleaner, Cleans Hard Floors to Medium-Pile Carpets, Black

Good product

In just 3 months use, water pump stopped working, After sending it to service center they refused the claim under warranty because the they said we have used detergent in the water compartment, but we haven't used any detergent. Only liquid floor cleaner and tap water was used. We have hard water issue, due to that it was showing white water marks on the backside and due to this our taps also get clogged sometimes. But it was un intentional damage. If it was mentioned in the warranty that we need to use RO water, we could have done that. But warranty claim was refused and for the paid pump they said it would take more than 2 months to get the parts arranged. Quarter of the year is getting spent only to get the item repaired. Although suction works fine, It is only usable if you don't have too much things in your house, I do not recommend it if you have small children in your house because they will throw their toys and puzzles everywhere and you have to clean everything and reach to the areas where you generally do not go to clean. Which makes your efforts double. If you are looking robot for Mop feature it is not good either because it will leave marks on the floor whichever direction it goes to. It is like you hold a wet towel in your hand which is touching the floor and you are walking, which means if there is a simple mark on the floor it will stay as it is. Overall. -Suction quality adequate -Mop feature is just a gimmick if you have children in your home - Only good for working people who doesn't stay home much and have only minimal things in the house.

Very good cleans well. Mopping also good.

It's easy to set up.mapping feature is also good.It is very good in dust collection.mopping is not so good.It does not do deep mopping.but overall I am quite satisfied with its usefulness.It is recommended.

Bought L60 SES during summer sale for 19,999 and delivered on time. Item working fine for the last couple of weeks. Here are my pros and cons. Cons. 1. Replacement dust bag, Side brush, Main Brush or filter is not available with Eufy in India, whener your try to order the item the app takes you to EU store or US Store both of which by the way do not ship to India. I emailed eufy customer service and the reply was the items are not available in Indian store and they don't have any clue about when this will be back in store or ever be back. So keep in mind when you order especially the SES version, whats the point when you don't have a replacement dust bag. 2. Battery life is okish, depends on the size of your house and for me it's OK. One thing to note is that the vaccum looses battery even if it's idling in the dock if the dock is not hooked to the mains. One time even though vaccum was full battery and there was a power shutdown for 24 hours due to severe rains here and the vaccum shutdown on its own due to low battery even when the vaccum was not used. 3. Vaccum cannot detect low lying objects below it's Lidar level at short distances, it will frequently bump in to small things and charging wires and end up blocking the brush or get stuck. You will be always on the lookout for your chappal as the vaccum will push this to the corners or wall as the bump mechanism or lidar cannot detect the item. I got over this by re arranging the house little bit and placing virtual walls wherever I don't want the vaccum to go. 4. The so called hair detangling technology in the SES version simply won't work, everytime you will have to go through the pain of manually detangling the brush. So do not order the SES version simply for this, it just don't work. Pros. 1. In the cleaning department the vaccum is very impressive, you simply don't believe how much dirt built in your house, underneath furnitures, in the corners and all once the dust box is opened. 2. For those having pets live in your home I would recommend this as the amount of pet hair picked by this simply impressive, you never believe the results. 3. For vaccuming the carpets I recommend this and it has got auto boost whenever the robot detects a carpet which is really good. Overall a good value for money purchase with replacement accessory issues for future.

Good product

⚠️ BUYER BEWARE: No Support After 120 Days ⚠️* I loved this product for 6 months — it delivered amazing results. Then the wheel module failed. Amazon’s response? “After 120 days, contact the manufacturer directly.” Manufacturer’s response? ₹3,700+ repair quote for a defect that appeared in just 6 months, on a product that cost double that. No service center in my state capital or anywhere nearby. So I’m stuck with an expensive paperweight and a repair bill that’s 50% of the purchase price. If you’re a tech enthusiast considering this: Factor in ZERO post-120-day support and no local service. A 6-month lifespan for a premium product is unacceptable. Company: This failed under normal use, well within the implied warranty period for electronics. I expect a free repair/replacement under warranty, not a quote to buy it again. Please escalate this to someone who can actually resolve it.

Product good for light task c. The mapping feature not available as this economy model Cleaning and mopping done together so rooms are ready quickly MAJOR ISSUE CONSUMABLE AVAILABILITY AND TECH SUPPORT SELLAR MUTE ABD NO REPLIES.AMAZON CUSTOMER CARE SAYS CANNOT HELP. SO DONT BUY TECH SAVY MACINES THROUGH AMAZON. BUY DIRECTLY FROM ANUFACTURER

I bought the product on 21 november and took it with me to Lebanon as a gift. Opened it today, surprisingly, there is a dust inside it and look like it is used already and there no brush cleaning inside. It was embarrassing, tooking it as a gift.

1700ft of mostly smooth surfaces, 20% carpets, cleaning it all wonderfully. About to add the second floor. :) Only had it for a short time, so far this is awesome! Its not great at getting into tight corners, but it also gets into places we missed vacuuming regularly like under beds, under dressers, etc. makes up for a few missed corners. I see this taking the bulk of floor cleaning off our hands. It doesn't like a really thick rug, alpaca type fibers but not many vacuums do. Hair removal feature is nice, i did have to clear the brush manually once. I was going to go with a cheaper model, got this on sale and very happy to have spent the extra. Mop feature is nice for in between larger cleaning. Swiffer like cleaning is what I would compare to. Vacuums at the same time as mopping.

This robot vacuum is awesome. Granted I don't have experience with any other robot vacuums, but for $300 I will never have to clean under my bed ever again aside from the odd job getting at little areas where it can't. But no more dust bunnies under the bed, no more making myself vacuum when I get home from a long day at work or letting the house get out of control because I don't have the time. Also, my dog who is afraid of the regular vacuum doesn't care about the robot vacuum so it reduces stress for him as well. I can't speak to longevity because I've only had it for less than a week but it does a great job!

Set up is straightforward once you clear the floor and allow the machine to map the space. User interface is not instinctive, takes a bit of figuring out, but is fine once you get used to it. The vacuum suction power is great. The mop could do with being a bit wetter, even on max setting. It helps to soak the mop head first before setting it off.

Product works well, good suction for the size. I was surprised how much it picks up and It's very good at picking up pet hair and with 4 rabbits living in the house, this is very useful. Only issue is we cannot get the app to recognise the device on both an iPhone and an Android Samsung Galaxy at the same time. It's either one or the other. Even sending the link to the device to the other phone doesn't work, so it's pretty useless for more than one person to control from out of the house, so I can only use it via the supplied remote control when I'm at home. This means I don't get any notifications if it gets itself stuck or has another problem as has happened a couple of times. I've come back into the room expecting it to have finished, and it's been trapped and shut itself down which is a little annoying. *edit. After 18 months of light use, (30 mins per day in only one room to get under the sofas that the big vacuum can't), we noticed random bits of plastic on the carpet. Turns out the plastic strip that holds the front bumper/sensor on had become really brittle and had started to break up, and the front bumper came off. Sent back to Amazon for a refund.