Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests, 2nd Edition: How to Plan, Design, and Conduct Effective Tests

Fantastic resource for getting started in market research. This book is written around coding and programming research, but the principles apply to hard good products as well. Love that it simply breaks research down into the key three categories and explains them all well.-Discovery-Usabililty-ValidationDo them intentionally and separately and you’ll learn from users. There is no magic formula for product success but this is a great start!

Easy to understand and filled with valuable information. Even having been in the field for a decade, I found the information highly useful.

This book is the ideal introductory read to the subject of usability testing, particularly for a lone or first time practitioner. I very much appreciated the understanding that sacrifices to scientific rigor are often necessary in a fast paced business environment or with few resources and little time, and the solutions proposed for accounting for this scenario! The book also directs to additional reading material and makes clear that this is a robust subject that should be studied in detail if seriously implementing within an organization. Highly recommended! Found it very handy and informative.

For 14 years, Jeff Rubin's Handbook has been one of the most useful resources for anyone interested in doing usability testing.Now Dana Chisnell has done an outstanding job of bringing it up to date--and much more. From cover to cover, it's full of useful insights about every aspect of testing, based on the cumulative experience of two seasoned---and very smart--practitioners. And it's a pleasure to read.If you do usability testing, or you're interested in learning how it's done, this book is a must-read.

Best User Research book I read. Easy to read and easy to understand. A company I worked at didn't have a UX Research Lab. A colleague and I were inspired after visiting Bloomberg's research labs. We didn't have a budget, and we were able to set up a protocol with little to no budget. It is easy to set up User Test.

I love this book because it highlights the things things that may seem obvious but UX testers might be quick to forget in practice. It's structure is easy to use and easy to navigate, making it a great reference book. It is thorough and useful in practice, and a textbook I'm sure I won't sell back it is so fundamental!

It is an interesting book but is lacking some basic scientific research methodology.

I recently took a usability college class and found this textbook extremely helpful.The authors make the book easy, and fun to read.Very informative textbook. A must have if you do usability testing.

As folhas são tão finas que se vê o texto por trás e nas folhas seguintes. O preço é bastante caro para o material usado. O conteúdo merece 5 estrelas: bastante completo e bem explicado, excelente para estudar e para consultar.

This booked helped fill in the gaps for my CUA Exam. It had lots of useful advice for me to apply to my job.

Un tres bon livre pour des testes utilisateurs. Il vfaut le livte comme le bible des testes utilisateurs qui donne tout la guide pour faciler les taches.

初めてユーザテストを行うために参考書として購入しましたが、この本一冊でテクニックを学ぶには十分と言えます。準備から評価・分析の方法だけでなく、細かな注意（テスト中に決して笑わない、被験者・評価者・見学者の配置）まで、すべてが有益な情報でした。あとは自分の評価したい製品に合わせて、試行錯誤で微調整すれば専門業者と同じレベルのテストを行うことができます。英語は教科書にありがちな堅苦しい表現ではなく、カジュアルな表現が中心で読みやすいように感じました。