Winegard Gateway 4G - GW-1000 WiFi and LTE Router - Air 360+ Compatible - RV Mobile Router Upgrade

Update: I reached out to Winegard support, within a few minutes with them on the phone they realized it had a problem and quickly sent me out a new unit and it is working flawlessly, I would now highly recommend them and the great customer service. I received the gateway 1000 very fast, box looked to be resealed several times, looks like a return. Installation was easy and fast, when I inserted the att SIM card it was not recognized in the top slot 1, removed the Winegard sim from slot zero and placed the att sim in slot zero and it worked. Unit reboots randomly also the WiFi disappears and no internet connectivity I think the unit is defective. I reached out to Winegard support and after going back and forth with them via email they are shipping me a replacement so we will updat the review after installing the replacement, fingers crossed it works as expected.

Final Update 3/28/2023: I hate posting negative reviews, but, I want to be completely honest. Everything about this gateway has been a struggle. In Wifi mode the gateway constantly disconnects and often freezes up requiring a restart. In my case, speed tests show the gateway is much slower compared to using straight laptop wireless. The only thing this gateway is good for is to hide the screw holes in my ceiling. What a bummer! Update 10/30/2022: I do not recommend this product if you plan to use it as a cellular data modem. In some areas where signal is one or two bars, the modem drops the data connection and you have to frequently restart the entire gateway. I am getting substantially faster data rates with a portable data hotspot I bought from my cell provider (Verizon) plus I get 5G where available. I learned this Wi-Fi unit (not cellular) only uses the 2.4Ghz bandwidth which is the slowest. So while you might get a better signal, it won't be the faster bandwidths like 5 Ghz. I primarily use the gateway WiFi, but the 4G function is useful. Coupled with the Winegard 360+ this is a great way to boost your WiFi and cell data internet experience. If you are using this gateway chances are you have a an RV that is "prewired" for this product. Prewired does not always mean plug and play. Expect to splice some wires in your installation, but don't worry, it is not as daunting as you might think. First make a decision whether you want to use the power switch or have the gateway always on. The gateway uses so little power it really doesn't need a switch. If you do use a switch, keep in mind the supplied power wire might be shared with other equipment. In my case, the power wire was shared with the In-Command touchscreen, so the switch really does not make sense to use. I knocked off one star because the gateway should have a built in power switch, not one you add on after the fact. Also, the Gateway is 4G only. No 5G is available on this model. At the time of this review, Winegard did not have a 5G gateway product, but they should! Winegard has a supplied SIM chip installed the gateway so you can purchase prepaid data. This is expensive, so I recommend calling your local cell provider and purchase a data plan that makes sense for you.

Once This was installed we noticed it affected the radio in the RV, so the switch has to remain in the on position the radio to work

I purchased this router in June 2023 to add to my new travel trailer, which was preinstalled with the Air 360+ TV/WiFi antenna. At the time installation went well, and initial use with the preinstalled FreedomGo SIM card and AT&T service was OK. Speeds were not great, and my phone's hotspot (also AT&T) was much faster. Lots of buffering when watching YouTube TV, and the device restarted often. There were many times when we were using our Internet service OK, then something appeared to hang up, only to check our device's WiFi settings to see that we were no longer connected to the GW-1000 via WiFi. With AT&T service, our speed tests results were in the 2-5 MB. Eventually I gave up and began trying other options. I added a 50GB/month SIM from my own AT&T service plan, which only solved the issue of getting a separate billing from FreedomGo. I ordered an Inseego 3000 hotspot with T-Mobile 5G service and unlimited data, available to FMCA members for $59.99 per month. That worked well in areas with cellular data service, but not in areas with poor quality service. We are in Texas so the quality of cell service diminishes greatly when you are in the western half of the state, away from major roads. In populated areas, we could get 150-300 Mbps service consistently, but in rural areas we were still getting much lower speeds, typically in the 3-6 Mbps range. I purchased a Starlink Gen 3 Standard kit during the 2024 sale, and so far we've been satisfied with it, except for when the trailer is in storage (covered, powered storage with metal walls and roof). Starlink needs a few hours to get consistent speeds, but now in rural areas we are getting service around 300 Mbps, but now in the urban areas we are getting speeds around 20 Mbps. With the introduction of RV Halo, and the October firmware upgrade for the GW-1000, I wanted to try the device again. I was able to transfer the T-Mobile SIM from the Inseego device to the GW-1000 (using the old sim's punch out to contain the new SIM, so the T-Mobile micro sim could go in the standard SIM slot in the GW-1000), and that detected right away and connects at much faster speeds. On the Starlink, I separated the networks to 2 and 5 GHz networks, and connected the GW-1000 to the 2 GHz network. This is supposed to improve compatibility for devices that only support 2 GHz WiFi networks. I then set the GW-1000 to use both connections at the same time. Speeds are now around 16-20 Mbps, which is acceptable but not ideal. Overall this is a compromise I'm willing to accept. RV Halo just introduced the ability to connect remote sensors ('smart home' type devices) such as temperature/humidity, water, motion, and contact (door/window open), along with an Alexa voice assistant and integrations with other vendors' products such as solar controllers, door locks, etc. Having the FMCA T-Mobile service with unlimited data while in storage gives me the ability to geofence my trailer and get alerts if there is an issue. I expect that for many use cases, the T-Mobile service alone will be sufficient, but having Starlink available for some of the more remote trips, stopping that service for long periods, is a great backup option. This is a good device for weekend warriors who take different types of trips and want to stay connected to relatives or social media. A true remote worker road warrior will probably need something heftier, if only for the stability. The theoretical max speed for 4G service over 2.5 GHz is around 150 Mbps, but actual speeds delivered will be lower. I think the potential to get water leak alerts or temperature alerts is a giant benefit for pet owners or those who need to store their RVs away from home. That benefit offsets a lot of the frustration that I've experienced until this point. At this time Winegard's 5G mobile offerings are very expensive, and this device is a good consumer-quality multi-wan router with dual-SIM slots, WiFi (bridge and extender), and LAN/WAN ports, offering some great failover options. The best thing you can do is use the FreedomGo plans initially and see which providers offer the best service. Also check and make sure the antenna wires are plugged in securely. It's not going to beat the service you might expect at home, but it should offer a reliable connection over a wide variety of journeys. I expect most of the issues that people have with this device are inherent to the 2.5 GHz service, not specifically this product or manufacturer. In the past, before I had 5GHz service at home, I would experience frequent disconnections and home WiFi was not a consistent or pleasant experience.

We LOVE this product. It has not disappointed. We like to travel in more rural areas and cell connection is often problematic. Since installing this, we have had service in areas where we were unable to connect with our phones. We are so happy and this has solved so many issues. Physical installation was relatively easy with many YouTube videos available. The tech set up was not as straightforward but Winegard tech support walked us through it. Once set up -- piece of cake to use. We are very pleased with this product.

This sounded like an ideal solution. Our regular campground has public WiFi that can get overloaded on busy weekends, and then I have to resort to using my portable MiFi device, which only works outside the camper, because the single is too weak in the mountainous area we are in. So this looked like an excellent option allowing a seamless way to switch between the campground WiFi and my cellular service when needed. Hooking up the device was a piece of cake. The fact that our new camper was prewired and had the Winegard AIR 360+ installed made it incredibly easy to physically install and get going. Unfortunately it got complicated from there. I was not able to get the WiFi working correctly with our campground's public WiFi, despite having a good signal. It seemed to get stuck due to the face that our campground has a captive portal on its WiFi network (where when you first access the WiFi, you have to agree to the services Terms and Conditions), before your device will be able to communicate to the public internet. Unfortunately, no matter what I tried, I could not get the portal's T&C page to load, and thus was not able to get the gateway to become authorized and go online. When I tried it with a different WiFi which was simply private and thus password protected, it work immediately and worked very well. I decided to try to put a Verizon SIM card in the gateway and try using that. After going through a couple steps for setup, it worked immediately. Actually, it worked much better than when we had our phones outside the camper on the Verizon LTE network directly. It seemed that the added height of the antenna on the AIR 360+ made a world of difference in out location and the connection to Verizon was rock solid and worked excellent. This was a tough choice, as I am pretty confident I would eventually be able to figure out what the hang up with the campground's active portal was preventing this from working with the GW-1000 right away. However, the return window was closing soon on the Amazon order and I just had discovered the option of the WiFi Ranger Gateway being available. So I decided to return the GW-1000 and try the other gateway. BTW, the pre-wired cables coming off of the AIR 360+ are three MCX male connectors. The yellow and green connect to the 4G LTE antenna, and the red is for the external WiFi antenna. The remaining cable on our Keystone camper was the 12V line which was already pre-wired to a switch on the TV/Media center. Thus for those with a little knowledge of these things, it would be easy to use with other devices and the appropriate adaptors for the external antennas.

I recently became a full time senior RV’er. Quickly found that RV parks’ WiFi is pretty worthless. My iPhone hotspot with Verizon provider was too often not enough, so after much research I chose the Winegard antenna and Gateway WiFi router. Pricey, but worth it. I had it professionally installed by a mobile RV service guy at the RV park I was staying at (requires some electrical knowledge and climbing on the RV roof). It went where my existing roof RV antenna was. Lots of hoops to jump through on phone with Winegard tech to get it up and running. But they are genius! I now get perfect TV streaming and PC internet reception everywhere I stay. I am in Zion National Park where the campground claims WiFi is not good. Yet my Winegard and Gateway comes through perfectly. Note, you will need to have your cell phone provider install a SIM Card in the router and register it. Then you pick your router plan and pay a monthly WiFi router fee to your provider. Verizon and AT&T works best. I am so happy I did this!

I purchased this back in April of 2022 (7 months ago). The unit initially seemed to perform "ok" but not to my expectations. I conducted numerous controlled tests comparing speeds provided via certain supported carriers. I also conducted similar controlled tests with local WiFi sources comparing the functions that the Winegard unit provides to comparable solutions that function as WiFi bridges/extenders (in that mode.) The Winegard is clearly not performing well. Over the last few months I've noticed that the unit stops broadcasting its SSID (network name) and some devices report they are still connected and others are not. Performance across the board has dropped to almost useless level, even for casual "light" use. I'm going to reach out to the manufacturer today and see if I can get an equitable resolution. One thing I have noticed is when I took it down to manually power cycle it, the main chip that you can see when you flip the unit over appears to be discolored. This could indicate overheating and would explain a lot. More to come.... Update: 11/30/2022 - I received the replacement unit a couple of weeks ago. I was still having problems similar to what I posted. I sent them log files. I finally got an concession and they offered a resolution that included updating the firmware. I had to manually download the file and apply the update. Wow. What a "huge" difference. I went from a problem 3 times a day to once a week. Well, that is an improvement. Seriously. I feel as if some kid learned how to program and designed a router. While impressive for a kid, it sucks for a product in the real world. I'm demanding a full refund. If I don't get it I'll use this router for target practice. The product manager for this model should be fired. The firmware designer should be fired. I can't write a more damaging review. DO NOT PURCHASE THIS UNIT. Update: 12/12/2022 - I again returned the replacement unit and after demanding a full refund was granted the option to exchange it for a WiFiRanger Osprey. So far that unit is working well.

My RV came with the Air 360 but not the modem/router. Purchased after the fact. Was an easy install, took less than 5 minutes and was easy to set up. It is Starlink capable but I havnt bothered to tie it in yet.

Je veux le retourner car il est impossible de le connecter a internet

Product was shipped very quickly received in 3 days easy to install Thanks

I decided to spend the 500$ Canadian to put this on my RV. Hook up was fairly simple but the quality of the product is terrible. I hooked it to my home wifi internet to test it, the signal was very disappointing. The wifi signal to my phone was 300 mbp and when I switched it to the Winegard it was only 13mbp. That is not enough to even stream on my firestick. I called support and they tried troubleshooting and said that is a normal signal for the Winegard. I will get better signal tethering it to my phone or using the campground wifi. I was told it would boost your signal which it does not at all. I am hoping I can return it as it is a total waste of money.

Works ok, but for the price point just get something nice