broken. Glass all over. Cut myself. What are you going to do about this mess?

I recieved this today 2/19/21 and the bottom of jar was broken and honey was every where. The package on the outside did NOT have a label that read FRAGILE so it would be handled better. What do I about getting a new jar not broken dellivered to me>

Is broken glass, torn packaging, and no refund/returns part of this recipe?

Yeah my came broken , no refund/return very bad customer service

All 3 bottles arrived broken. Dangerous thoughtless packaging Glass everywhere with no fragile notice on package. Are you going to refund or replace?

I just buy 1 bottle , they don't refund or replace .🤧really bad customer service

I have bought several jars at Costco but they are impossible to open. Any suggestions? Tempted to crack the jar.

Bought mine at Costco also. When jars are hard to open for the first time, I use a pot holder (to protect my hand) on the bottom of the jar and hit it a couple of times......this usually breaks the suction and readily opens..........good luck

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Balance Grow Honey Citron and Ginger Tea 70.55oz (4.4 lbs/2KG) pack of 1

Balance Grow Honey Citron and Ginger Tea 70.55oz (4.4 lbs/2KG) pack of 1

Product ID: 175563175

Details

Brand
Balance Grow
Flavor
Ginger
Item Weight
4.4 pounds
Package Information
Pouch
Specialty
No Artificial

🌿5% potent ginger extract

🍯65% real sliced citron

🧊Enjoy hot or cold

€ 134.12

Duties & taxes included

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Sold byAmazon CroatiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🍋 Sip the zest of life with every cup!

CLEAN CONSCIOUS - No caffeine, trans fat, cholesterol, preservatives, or artificial colors
PURE CITRUS POWER - 65% sliced citron for a zesty, natural boost
VERSATILE ENJOYMENT - Perfect hot or iced—your anytime, anywhere wellness ritual
HONEY DRIVEN SWEETNESS - Real acacia & chestnut blossom honey, no artificial sweeteners
GINGER INFUSED WELLNESS - 5% ginger extract to invigorate digestion and immunity

Balance Grow Honey Citron and Ginger Tea is a premium 70.55oz pouch crafted from 65% real sliced citron, 5% ginger extract, and natural honey blends. Free from caffeine, artificial colors, preservatives, trans fats, and cholesterol, this plant-based tea supports digestion and immunity. Enjoy it hot or cold for a refreshing, health-conscious beverage sourced from Korea’s finest ingredients.

Specifications

ASIN	B082QZGJ2Z
ASIN	B082QZGJ2Z
Age Range Description	All Ages
Allergen Information	Allergen-Free
Best Sellers Rank	#10,528 in Grocery & Gourmet Food ( See Top 100 in Grocery & Gourmet Food ) #289 in Herbal Tea
Brand Name	Balance Grow
Color	1
Container Type	Pouch
Country as Labeled	Republic of Korea
Cuisine	East Asian cuisine
Customer Reviews	4.4 4.4 out of 5 stars (6,909)
Diet Type	Plant Based
Flavor	Ginger
Global Trade Identification Number	00888127002967
Honey Type	Acacia
Item Form	Powder
Item Package Weight	3.21 kg
Item Volume	70.55 fluid ounces
Item Weight	4.4 pounds
Item model number	C 1381821 #2
Manufacturer	Korea
Manufacturer	Korea
Model Number	C 1381821 #2
Number of Items	1
Number of Pieces	1
Package Dimensions	8.23 x 5.98 x 5.83 inches; 4.4 pounds
Part Number	C 1381821 #2
Recommended Uses For Product	Digestion
Set Name	Single Pack Balance Grow Honey Citron and Ginger Tea
Size	70.5 Ounce (Pack of 1)
Specialty	No Artificial Color
UPC	888127002967
UPC	888127002967
Unit Count	70.5 Ounce
Units	70.5 Ounce

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

Anjali K.

The product quality is outstanding. Exactly what I needed for my work.

1 month ago

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Fantastic and great service. Shipping was faster than expected.

1 week ago

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€ 134.12

Duties & taxes included

In stock

Sold byAmazon CroatiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Croatia.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ravi S.

I loved the variety of products available. Will definitely shop again.

2 months ago

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

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