$19/mo. Ultra Mobile Prepaid Phone Plan with Unlimited Talk, Text and 3GB of 5G • 4G LTE Data (SIM Card Kit)

Very simple and easy to set up. uses T-Mobile network. an excellent choice.

Illegal advertising by seller. Package front and back both state: "Unlimited Talk, Text, & Data". But on the front bottom, it states, "3G Data", and the listing details state: "3GB of High-Speed 5G 4G LTE Data." How can it be limited to 3G of data if it clearly states "unlimited data" on the package front and back. I contacted the seller, Ultra Mobile" about this and asked the same question. They referred me to Amazon to complain to you, if I received the wrong SIM card. However, I was starting to message back to them in the chat that I did not get the wrong SIM, I got the one I ordered, but the seller has put misleading info on the package. Before I could even send that reply message, the chat rep from Ultra Mobile ended the chat as soon as they sent me the message saying to contact Amazon about it.Set up was very complicated, took a very long time to try and get this all straightened out. The activation instructions said I have to change the settings for Access Point Names, which was a long process. But it also seemed as though the Access Point Names were automatically configured during activation.I am unable to access voicemail unless I reset network settings to factory default settings on my phone, which I don't want to do, since I am only trying out this SIM on my phone, and plan to revert back to my Tracfone network. If I reset network settings, all data, bluetooth, & wifi settings will be deleted. That would mean that when I reinstall the Tracfone card, I will not be able to access my voicemail on that network, plus I won't be able to log into my wifi or use my previously paired bluetooth devices with my phone.When the phone is initially set up, and I call my home phone from the mobile using the SIM card, it comes up as "April Bailey", which is not me. There is no way to resolve or change this. Ultra Mobile said they would escalate that, but I dont know if they will fix it.I have had two chats with their customer service, which both went about 1 hour. The chat reps seem to be chatting with multiple people at the same time, so their responses usually take a very long time & they never admit to chatting with multiple people simultaneously when asked directly about it. They claim they are checking resources or having system issues. Most of the chat time is spent waiting for them to respond. When I asked why the physical packaging says "unlimited data" on the front and back, while the plan says "3GB of data", they could not explain that and told me to contact Amazon, then they dumped me off the chat without warning, which was so rude and unprofessional. Both chat experiences were bad.I did try calling one of the 80 countries and enjoyed the free call and text on that. But I would not recommend this company due to the above issues. I also reported them to Amazon, who said they would escalate the issue of false advertising.

This gets the job done perfectly no faults noticed.

I bought this card for an iPhone. I used it on a trip to three countries. I activated it and it worked perfectly in the United States, both for calls and texts. Then in Colombia it worked, but the calls were very low. The text messages didn't work. Then in Venezuela it was the same as in Colombia, calls with a little difficulty and no text messages. I think it's a good option to not be left without communication if you're going to travel. It's super easy to install the SIM card, the app and control the recharges.

I didn't receive my item are a refund

The "3GB" of data is not good in Mexico which is why I got it. After a bunch of research and hunting and pecking on the Ultra Mobile site, I found our you could add 5GB of data in Mexico for $5 additional using the Go Roam Mexico Data Pass. Ultra Mobile should make if clear that the 3 GB all over their product is only good in the US.

Al instalar la SIM Ultra Mobile como SIM #2 en el celular Xiaomi, en ajustes (settings) aparece T-Mobile. Ultra Mobile es un Mobile Virtual Network Operator (MVNO) que compra y revende cobertura T-Mobile. El 1 de mayo 2024 T-Mobile compró a Ultra Mobile. Compré la SIM con 3GB por $19 mensuales y lo utilicé tres semanas en Texas, Florida, Panamá y Venezuela para llamadas telefónicas, mensajitos, data, WhatsApp etc. En Venezuela, sí recibo mensajitos de claves de bancos, incluyendo BofA y familiares. Con roaming, probé llamanado a USA estando en Panamá y Venezuela. Funciona, pero mejor llamar WhatsApp via WiFi que no tiene costo.A fin de reducir la mensualidad, al vencer el mes, cambié el plan mensual de 3 GB $19 al mínimo, $15 mensual. Al hacer un solo pago de $120 por un año, hay descuento que equivale a precio de $10 mensuales. Ofrecen seis planes. Determine el conveniente según el uso que le va a dar. T-Mobile es mucho más costoso.En Venezuela, Ultra Mobile trabaja con partners Movistar y Digitel, por tanto, nótese que como cualquier celular en Venezuela, depende de la cobertura y congestión del operador local. A veces los mensajitos tardan en llegar a Venezuela, dependiendo de la hora del día. Encuentro que entrando y saliendo de modo avión en el teléfono, y también mensajitos en la app de Google Messages en la computadora con Windows 11, mensajitos parecieran llegar más rápido.Ultra Mobile es buena solución para cobertura internacional, Venezuela incluida.

Purchased two of these for a Canadian trip. For both, the data plan and texts stopped working on our iPhones (11th gen) within just a day or two. Checked usage and we were nowhere even close to the 3GB data cap. The tech support line help for Ultra/Mint was useless. Seems like a carrier setting/APN issue? This is not a setting you can change on an iPhone. However Android users do have more control over these settings and may have a better experience.