ASURION 2 Year Sporting Goods Protection Plan ($800 - $899.99)

Asurion was able to cover my elliptical which I bought a couple of years ago. The claim process was smooth. The lady on the call was able to issue a refund right away without any hassle of returning. Would certainly be taking Asurion protection going forward on Amazon purchases. Definitely recommend it.

I'm happy I purchased the bike insurance because 1 month before it was about to expired my battery failed. I put in a claim and expected a new battery. Instead a refund was issued for the whole bike and I was happy about that. Thank you

Bought an ebike through Amazon, figure since it was going to be a primary means of transportation, I would get the warranty to ensure minimal downtime if there were any issues. If that is your need of warranty, this is not the company.Very shortly upon getting the bike, I needed to file a claim for repairs due to damage (caused by a faulty part). I sent them all the order info, serial number, photos of damages, etc. Seemed fairly standard. Then, they apparently hand everything off to a different third-party 'repair' company. Yet again I need to send them all of the stuff I just sent Asurion. They agree there's repairs to be made the warranty would honor. Then, things begin to get fishy. Asurion sends an email saying to pack up and ship the bike with the 'attached' shipping label, but does not include a shipping label. Shortly after, the repair company finally gets me in touch with a technician, who says the best they can do is order replacement parts, which they will mail to me, and they don't know repair shops in the area so I'll have to take the bike and parts once received to various shops until I find someone able and willing to do the work. Then they'll allegedly reimburse me for the shop's cost. Already sounds unlikely.Then, over the next 2 and half months, they will dodge calls, not return calls, and on the off chance I can get in contact with them, simply say, 'we've ordered the parts and they're on their way' yet be unable to provide any shipping or tracking info or any estimate of when anything will be happening.So, 3 months after filing a claim, I still have a broken bike, no parts, no repair shop, and no estimate of parts coming in. Seems like they have not and will not order anything, and just give vague useless, boilerplate responses when questioned.Ultimately, if you need a product repaired or replaced under warranty, this company is entirely unreliable. They may simply not do it. And they apparently are not held to any standards to do so in a reasonable timeframe.Definitely not the actions of a legitimate warranty company, but of a scam that should be reported to the Better Business Bureau, and Amazon seems shadier for offering this company as the only option for warranty with some products.

Asurion quickly responded to and resolved my claim, very happy with this service!

Need protection

I called the company because I threw my email in the trash. And they were so helpful. They sent me another email.

They did great job thanks

A must buy for all around protection for anything and everything when available! The insurance has protected my products every time when I needed them. Thank you!