Living Basix LB5320 Flat Panel Tower Portable Space Heater, Black

We needed to heat our office space. Saw the decent reviews and bought 2, which doubled the mistake to buy. The buttons on the first heater stopped working (non-responsive so must use the remote to even turn on/off) after a few days of light use.Both measure heat as well as donkeys fly, so auto set on/off is useless. Temperature readings are mostly and wildly off, up to 25 degrees, no joke. Our office can be a chill 68 but the 'heater' registers 93 so won't heat until it is stops being stupid. I wonder if the thermometer is smartly nestled next to the heating element so it doesn't read the actual room temperature. Anyhow, a heater should not be this bad. It's not a fluke. Other reviews mentioned this, but I thought maybe they got lemons. Well, I have two cheesy heaters that prove these heaters are not worth the money.I had Lasko tower years back but gave it to my mom. I tried to go fancy because these Living Basix looks nice in an office, but it was an utter fail.Ugh, that's all the nice things I have to review. Recommendation: Do Not Buy for over $25.

Barely gives off any heat at all. I bought a tiny $15 "MyHeat" which does a better job of heating than this wimpy tower. If you're right next to it in a chilly room you can feel it. But if you're three feet away you'll be waiting a long time to feel anything. And don't even think about using the "thermostat". It will tell you your room is already 91 degrees when its barely 70, and then shut itself down. As someone else posted the 'thermostat' is apparently taking the internal temperature of the ceramic element instead of the temperature of your room. Useless.

A bit hard to understand the settings, but once it is set the way I want, I leave it on energy saver and allow heater to turn on and off according to room temperature. A lightweight powerful heater that I use on oscillate and it is silent! Have used many space heaters to heat my 40' RV, and if I need to buy another, I will buy this one again. Love it!Have had 2 of these, use all winter long to heat my 42' RV. 4 years later still work great!

I've had this for a few days now, and I really like it. It's quiet, and surprisingly heats up my entire 400 square ft bedroom. Definitely surprised by that. Easy to use thus far, function buttons and instructions are pretty cut and dry. Did I mention its quiet? Just making sure.

Piece of junk gave up the ghost in no time flat. Checked the internal fuses which are soldered in place and they were fine. Probably wouldn't be worth replacing them even if that was the problem. When it did work the temperature reading was wildly off.

These do put out some good heat for their size and we have not seen much change in our electric bill after having these for a few months and using them regularly. My only complaint is that the entire front of this heater looks like it should radiate heat, but instead it is only a small square behind the "screen" in the middle where the heat comes from. However, since it does produce a lot of heat and is more attractive than most space heaters, I would recommend this product.

I like the preset temperature button. Figuring out how to set it at a different temperature wasn't easy, because I just expected it to automatically change to that mode. After I realized I had to press the same button again, it was easy.

Your browser does not support HTML5 video.  I saw all the positive reviews for this heater on Amazon.com, as well as through my own research, and figured this would be a good buy. I previously bought a Lasko heater but it did nothing to warm my room because it was so small and my master bedroom is about 500 square feet. I had also read about fires caused by these heaters, which included burnt cables and wall outlets, to add on to my reasons for returning the Lasko. I bought the Living Basix LB5320 heater through NewEgg since the price at the time was $10 less than the one offered by Amazon and excitedly waited for my purchase to arrive. Since some chilly nights were forecast for us here in South Florida, which are even chillier when you live by the ocean and have lots of windows, like I do, I knew this heater could not arrive at a better time and I would have a chance to test it. My condo's inside temperature was in the low 60s and dropping.Despite the heater's somewhat small size, it was quite powerful. I decided to turn the oscillating mode on, and that is when the problems started. The quiet heater suddenly started making an awful creaking sound, which was somewhat ominous. I tried to sleep that night with the heater on since we southerners know nothing about owning thick blankets or flannel since it rarely ever gets below 60 outside in the winter, so the heater was my only defense. The awful creaking noise kept me up all night though, as I wondered whether it would crack and fall off or worse, maybe catch fire, like some other heaters have done due to malfunction. The sound can be described as sounding like a cross between a woodpecker tapping a tree bark, or someone creeping up some creaky staircases.I figured maybe the problem would eventually go away, but here we are, a few weeks later, and every time I turn it on for a few minutes, the noise is still there. I researched online to see if anyone had reported having this issue and what they did to fix it, but found no one claiming strange sounds - in fact, people claimed it was very quiet, which can only mean my appliance is defective. I called LivingBasix for customer support, figuring they must have heard of this issue and could assist me with some troubleshooting instructions, but no luck. I keep being transferred to "Debbie" but this Debbie person never answers her phone, nor does she respond to voicemails. Mind you, I have called at least 4-5 times in the past week and a half. Every time someone answers at their main number, they tell me I need to speak to Debbie and they verify on their notes that my message has been received and I will be called back. Despite complaining that no one does and having one representative flag my message as "urgent", no one has called and my issue remains unsolved.While it does a good job heating and on "still" mode, the reason I bought a tower heater was for the oscillation, and its ability to spread warm air throughout, and if I cannot use that feature, what good was it to purchase this product? I think it says a lot about a company when they cannot even bother to accept an issue in their product and work with a customer to fix it or offer a replacement. Would I recommend buying this heater? I don't know. Like I said, it's a powerful little appliance but if you end up with a defective item like me, you will be incredibly frustrated to not be able to find a solution and will curse your luck. I guess it's a matter of luck and nothing more, whether you want to take a chance and end up with a working product or a defective one. I still think that their customer service is awful and leaves a lot to be desired, and in my opinion, that is unacceptable. Luckily, NewEgg has offered to help with my issue, but in my opinion, it is the manufacturer that needs to step up, not NewEgg.I am including a video that will allow you to hear the noise and confirm that this is a real issue and is quite a nuisance.