Question 1

Hi, how can i use this when netflix or youtube apps are built in smart tv?

Accepted Answer

In this case you won't be able to sync video, but you might be able to sync audio if you plug the sync box to a HDMI ARC port on your TV.

To have video synced you must have the source plugged into the sync box, which obviously you can't do if the source is running on your TV.

Question 2

Hi I have the sync box connected to stereo receiver. The video and gaming features work fine but it won’t sync to music. Help please?

Accepted Answer

It would be great if you had described exactly how all your devices are chained together. The best way to think about all these HDMI connections is that both audio and video flow from your source devices, at the end of the chain, through the sync box and then to your TV.

The sync box can only sync with what flows through it (audio or video), so you must connect the output of all the source devices you want to have the lights synced with to the inputs of your sync box.

Particularly for audio, you could also have the sync box plugged into a HDMI ARC port on your TV and sync with audio from a source that is not directly plugged to the sync box, e.g. a music streaming app running on your TV. This likely works because the TV would be sending its audio down to the sync box through the ARC port.

In my home I have a streaming box (e.g. Roku) connected to my sync box, and my sync box connects to my TV on a regular HDMI port. I also have a soundbar connected to my TV's ARC port, so it can play whatever my streaming box is sending.

Question 3

what is the input voltage? is it supports 220v?

Accepted Answer

Yes. It supports 100v-240v input

Question 4

Can you use this with a A/V receiver with video and audio switching?

Accepted Answer

Take the output of the receiver into 1of the inputs on the Philips bar, then output of the bar to the tv.

ASIN	B086ZJLCTW
Best Sellers Rank	#238,650 in Tools & Home Improvement ( See Top 100 in Tools & Home Improvement ) #288 in Home Automation Hubs & Controllers
Brand	Philips Hue
Built-In Media	1x Philips Hue Play HDMI Sync Box, 1x PSU & cable, 1x HDMI cable
Color	black
Compatible Devices	Television
Connector Type	HDMI
Customer Reviews	4.1 4.1 out of 5 stars (3,481)
Finish	Hdmi
Global Trade Identification Number	00046677555221
Input Voltage	240 volts_of_alternating_current
Item Dimensions	24.06 x 45.68 x 5.46 inches
Item Weight	16 ounces
Manufacturer	Signify North America Corporation
Mfr Part Number	555227
Model Number	929002275801
Number of Items	1
Number of Ports	4
Package Quantity	1
Power Plug Type	Type B - 3 pin (North American)
Specific Uses For Product	TV
Unit Count	1 Count
Warranty Description	2 years

Philips Hue Play HDMI Sync Box - Requires Hue Bridge - Supports Dolby Vision HDR10+ and 4K - Control with Hue App - Compatible with Alexa, Google Assistant, and Apple HomeKit

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