Question 1

is the exterior of the fire pit hot? I have young children and assume it is based on the heat radius but want to plan accordingly. Thank you!

Accepted Answer

Yes it gets hot!  All metal, but the best pit I have ever bought!

Question 2

Has anyone ever used duraflame logs with this? Or just what you grab at local hardware stores

Accepted Answer

Hi there- Thanks for your question! We would not recommend using these in the TIKI Fire Pit as they are often comprised of wax and other things that could potentially damage the pit. We recommend using dry, seasoned firewood that is split, cut and should be no longer than 16 inches in length. We hope this helps! - TIKI Brand

Question 3

Can you use pellet stove pellets?  Aren’t all pellets compressed wood shavings?

Accepted Answer

Ordinary stove pellets are made of compressed sawdust and other local wood by-products and can be purchased in bulk at local hardware stores for ~$6 per large 40-lb bag. Smaller, more expensive bags of specialty pellets are sold for use in outdoor pellet smokers.
The 8-lb Tiki pellet bags contain just enough accelerant to ensure that the pellets light quickly and burn efficiently for about 30 minutes (something like "Match-Light" charcoal briquettes). They are great when you want a quick, no-fuss fire that's reliable and clean-burning with minimal smoke. The photo showing 36" flames above the fire pit rim are surprisingly representative of what you can expect between 5 and 20 minutes, perhaps longer. These convenient Tiki pellet bags are heavy paper with a thin impermeable lining that keeps the pellets dry and ready to burn, you simply light the 4 corners and the bags quickly burn up along with the pellets they contain.
Tiki also sells smaller 1-lb "Fire Starter" pellet bags that can be used to light ordinary stove pellets or seasoned firewood. You can also use ethanol fire-starter gel or BBQ grill lighter fluid to help light stove pellets. It's easy to add more pellets into the fire pit with a metal scoop as the fire dies down.
Ideally, seasoned firewood should be cut 14" or shorter to fit safely inside the Tiki's 16" diameter fire bowl. Most firewood is longer than 16" and will protrude above the top rim of the fire pit, requiring constant attention and producing unwanted smoke (some will prefer this "natural" fire). Firewood can be stacked leaning inwards around the fire pit's center cone, or the cone can be removed to uncover more bottom ventilation holes and provide more space for firewood logs.

Question 4

Did anyone order this for $80 and the product is being shipped from China from seller Hallecon-us?

Accepted Answer

Ordered mine on 11/6 and it has not moved since I got the tracking #. Today was the last day that it was set to arrive according to the Amazon timetable. Guessing that it will not be shipped.

ASIN	B082XHVGZM
Best Sellers Rank	#14,752 in Patio, Lawn & Garden ( See Top 100 in Patio, Lawn & Garden ) #20 in Outdoor Fire Pits
Brand Name	TIKI
Color	Black
Customer Reviews	4.7 4.7 out of 5 stars (2,627)
Finish Type	Powder Coated
Fuel Type	Wood
Included Components	Cover
Item Dimensions D x W x H	24.75"D x 24.75"W x 18.75"H
Item Type Name	Fire Pit
Item Weight	45 Pounds
Manufacturer	TIKI
Manufacturer Part Number	111900168
Material Type	Stainless Steel
Model Number	111900168
Product Style	Patio (25")
Shape	Round
UPC	086861190012
Unit Count	1.0 Count

TIKI Patio Smokeless Outdoor Fire Pit, 25-Inch Wood-Burning Bonfire with Removable Ash Pan, Stand, and Weather-Resistant Cover

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