Question 1

I think the bottle I was sent is expired how can I get a new one?

Accepted Answer

You can contact Amazon Customer Service.

Question 2

Can I trying to dye my hair platium Do I need to shampoo it first before bleaching my hair and before dying it

Accepted Answer

If you are going to bleach your hair at home do not shampoo it first. It will wash all the natural oils off your scalp which may lead to the bleach burning and damaging your skin can cause painful sores. Wait a day or two after showering if you will bleach your hair.

Question 3

Why isn’t there a protective seal on the bottle? How do I know if anyone tampered with it if there’s no protective seal?

Accepted Answer

We apologize for any inconvenience this may have caused you by not placing a seal on our Clairol Professional Shimmer Lights Shampoo. Please be reassured that consumer safety and satisfaction is our number one priority. Our products have a history of safe use. Before being approved for manufacture, each product must meet our stringent safety and efficacy standards. Products must also conform to the regulatory guidelines of all global markets in which they are sold. If you are concerned of the quality of your shampoo or believe that your product has been tampered with, you can contact Clairol Professional at 1(800)221-4900 and hold onto the product. Your feedback will be forwarded to the appropriate teams.

Question 4

Wasn’t sealed

Accepted Answer

Our Clairol Professional Shimmer Lights Shampoo does not come with a seal. We apologize for any inconvenience this may have caused you by not placing a seal on our Shimmer Lights Shampoo. Please be reassured that consumer safety and satisfaction is our number one priority. Our products have a history of safe use. Before being approved for manufacture, each product must meet our stringent safety and efficacy standards. Products must also conform to the regulatory guidelines of all global markets in which they are sold. If you are concerned of the quality of your shampoo or believe that your product has been tampered with, you can contact Clairol Professional at 1(800)221-4900  and hold onto the product. Your feedback will be forwarded to the appropriate teams.

ASIN	B082B5GPTV
ASIN	B082B5GPTV
Age Range Description	Adult
Benefits	Colour protection, high gloss
Best Sellers Rank	211,016 in Beauty ( See Top 100 in Beauty ) 5,613 in Shampoos (Beauty)
Brand Name	CLAIROL PROFESSIONAL
Customer Reviews	4.6 4.6 out of 5 stars (5,471)
Customer reviews	4.6 4.6 out of 5 stars (5,471)
Guaranteed software updates until	unknown
Hair Type	Color Treated
Item Dimensions	126.7 x 126.7 x 480 centimetres
Item Form	Liquid
Item Weight	227 g
Liquid Volume	237 Millilitres
Manufacturer	Clairol
Manufacturer	Clairol
Material Type Free	Sulphate Free
Number of Items	1
Other Special Features of the Product	For coloured hair
Product Dimensions	126.75 x 126.75 x 479.81 cm; 226.8 g
Recommended Uses For Product	Color Protection
Scent Name	as labeled
Suitable Hair Colour	Grey
Unit Count	226.8 gram

Shimmer Lights Blonde Toning Shampoo by Clairol for Unisex - 8 oz Shampoo

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Description

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Common Questions