PetSafe Drinkwell Pagoda Pet Water Fountain (70 oz/2.1 L) Ceramic Cat Water Fountain, Dog Water Fountain Made of Premium, Scratch-Resistant Material, Automatic Indoor Fountain, Blue

I love this fountain.It operates without a sound other than the babbling of falling water.I can place it right against the wall and it doesn't intrude into my table space as a round fountain does.It's heavy. Solid. Will not be jostled. The ceramic parts are well-glazed and seem as sturdy as a toilet bowl. It cleans effortlessly even without a dishwasher.I put it together easily, despite my spatial dyslexia. Or at least for me, it went together more easily than most similar projects.Both cats took to it immediately.It's important to note that the Amazon photo accurately displays the speed of flow-- this is not a dribble or a trickle, but an actual pour. My cats love the predictability of its flow. No water up the nose.I rate this fountain 5+. This is an amendment of my review in which I had rated this fountain just 3 stars because I couldn't find a way to get the two little flexible pieces, the cap and grommet, as replacement parts. My letter to Radio Systems Corporation, owner of Petsafe, was answered immediately and in person. If you call their toll-free number, any of the parts for this fountain are available. Most are covered under warranty and shipped free.More about their quality customer service: I also, um, ruined the pump. With too many thoughts in my head and not enough brain power to hold them, I thought, "oh! I have to remember to turn on the pump before I fill the fountain with water." Yes. Exactly. So I ran to it with a pitcher of water when I heard the grind. The pump gratefully drank up all the water but thereafter could only dribble it out while making a sad growling sound.Since I already had a company representative on the line, I wanted to double-check which of the replacement pumps I needed to order. She said she might be able to help me without my having to buy a pump. She then walked me through the process of lubing the motor-- and it sounded easy to do. I'm doing it this afternoon. If it's so far gone that lubing doesn't help, I'll buy a new pump, and happily. (Truly--I really do know better than to run a water pump without water in it.)Addendum:I have dismantled and reassembled this fountain many times now. Although at first I was concerned that the flexible pieces were not sufficiently sturdy to survive my clumsy handling, I have been delighted by their will to survive.As mentioned previously, I had been so certain that I would tear the rubber grommet while cleaning that I wanted an extra set of the flexible pieces on hand. They seemed delicate, and I have pudgy fingers. Actually, the rubber parts that I deemed flimsy have survived my mishandling. I drop them, stretch them, send them sproinging across the room and then step on them. (This is not intentional.) They still look new. I have not yet abused the plastic parts. For those of us who have voided the warranty by setting them on fire or dropping them into the disposal, they are available for sale on their website.It's important to keep this fountain quite full-- no lower than an inch below the rim of the lower part. It says so in the manual, and I can hear the difference when it drops below that level. I don't know whether the pump is actually harmed by a water level lower than that, but the cats do not appreciate the bit of splash that occurs when the water must fall a greater distance.I use pre-filtered water, or even distilled water, so the filters in the pump need not worry themselves about detritus beyond cat-fur and paw-wash. Our well-water has a high iron content, so I think that using pre-cleaned water extends the life of the filters. Nonetheless, for two cats I have been replacing the water once a week, replacing the charcoal filter and rinsing the foam filter every two weeks, and replacing the foam filter once a month. I could probably reduce the frequency of replacing filters, but this is the schedule easiest for me to remember.This is an A+ product. My cats love it, it is a tranquility-producing bit of home decor, and it is well made by a cheerful and responsive company.

So far so good. 36 hours since setting it up. Packaged well and nothing broken, unlike the unfortunate few reviewers. But let me point out a few things that can clarify some of the negative given for this, and any of the other fountains really.NONE OF THEM ARE PERFECT. Water is involved, and with that, a breeding ground for bacteria. What about the carbon filters, you ask? They're not meant to remove microbes. ONLY chemicals like chlorine. They are the same types of filters you find in your Brita pitchers and water dispensers. If you want 100% perfect water (hypothetically), use distilled. Distilled has no chemicals, minerals (TDS) or microbes. And then you won't even need the carbon filters anymore, just the little foam one that helps keep debris out of the pump. And that can be washed and disinfected. I'm using the filters that came with the fountain, and then that's it. I'm not buying any carbon filters and will resue the foam one. We drink 100% filtered water, using the Zero water system. Don't know what that is? look it up. It's actually pretty cool, and if you have hard water, it WILL benefit. Because hard water has a high amount of TDS (total dissolved solids). And the Zero system and it's filters remove that, all of it. I've tested it. So i'm not kidding. So I don't need distilled water for anything, let alone silly little carbon filters for this fountain. If you want to slow down sludge growth of this fountain after initial use, these are my suggestions:- bleach it first. I'm not kidding. Whether you use full strength or a 10% solution, kill the germs that are present on the fountain while upon arrival. Apply the cleaner to all parts, including the pump, for 10 minutes, then flush thoroughly. Run the pump to make sure it flushes itself out well. THEN put it together.-add no more than 2 tsp of peroxide to the water, and only if you're using filtered/distilled water. A friend of mine says he actually sprays it on the filter of his fountain every so often and it helps keep it clean. I did some reaserch and there are some claims to peroxide, in small measured quantities, is actually good for you. I'm not putting up any links..look it up yourself.-don't like the idea of peroxide still? Add 2 tsp of apple cider, or white, vinegar. If you have hard water, this will also help combat hard water stains on the your fountain. I didn't say totally eliminate the issue, i said help combat, meaning reduce. ACV is also said to be good for you pet, and humans. And some water addtives for dental purposes have ACV in it. My last bottle did ist it. I use both of these methods by the way.-keep it out of direct sunlight. Sunlgiht helps algae grow, among other microbes.Plus it will warm the water, and if you don't like drinking lukewarm water, i don't think your cat will either.-keep it away from their normal feeding area. Some pets like to go straight from food to water, and back again, dropping bits into the fountain. Dogs are notorious for this crud, and i've actually seen my old Drinkwell Platinum get nasty much faster after a dog has been using it long enough.-try to keep it out of high traffic areas. Feet kick up dirt, and dirt will get into the water more often if in areas like that. -- i know these last 2 aren't always feasible for eveyrone, considering the layout and size of your home. But bear these in mind when you have issues.Now for mechanics and assembly of this particular fountain. My husband put it together without instructions. Perfectly. No leaks, No issues. He dove in on it before i could get it out of the box good.- There is no hole in the bottom of the dish! Not one that will cause issues. The hole that is there, is just a feed tube for the power cord to the pump. Pump sits in dish, Cord goes up the outside of the tube, then down the inside of it. Then under and out from the bottom of the dish. That's the only function of the tube. And the tube entry is much higher than the water level of a comepletely full dish, And there is a cap/gasket that still covers that. The water is pushed up through the second piece that sits inside the dish.-as for sound. I don't hear the motor. Period. And I have some darned good hearing. The water flow seems to be what bothers folks. Think of, a drikning fountain at school or in a store. That's the flow of this fountain. But regardless of flow, the reason why it's 'loud' is because fountain doesn't have a 'splash ramp' like the other Drinkwell products, like my old Platinum. The water flows directly into itself. So fill a sink just a little and then turn on the faucet to a low steady flow and keep it like that for a few mintues. If you don't like that sound, don't get this fountain, or any others like it that don't have the splash ramp. No, having a flow valve like on the platinum will not help. It's still water hitting water. Only change with be the pitch or tone of the water.By the way, i had the Platinum for 7 years. I retired it 2 weeks ago, because, it was just old and nasty. Sludge was growing faster than i could keep up with and the water would actually look nasty, with this film floating in it. It's plastic. It's been through it's paces of being moved cross country and cleaned constatly. 7 years for a $60 item. Well worth it. But i didn't want plastic again, because that does harbor more germs than ceramic or steel, because plastic does break down over time. We replaced the pump once in it's lifetime. Just like in cars, motors die folks, especailly with constant use. As for the mother with this Pagoda, well we'll see. But unlike others, i'm not going to get overly butthurt over it. I registered my product with PetSafe (keep your invoice! They ask you to uplaod it!), so if the motor dies within a year, I'll just get it replaced. Not like my cats will die immediately over not having the fountain running for a few days while i wait for a new pump. They'll find other ways to get a drink in the meantime, whether i help them or not. i might come back later with an update on the pump, just so foks can see how ong mine lasted.Several months later....... 08/08/2014The motor is still working just fine. Has not died on me. Nothing has broken. Because of the climate I'm in, southern Lousisiana hot and humid, plus the number of cats, 4, It does get icky in about 2 weeks. But again, this is not a defect of the product. It's situational and it's something I work on. I do add the liquid called Manna Pro All Natural Water Protector that I bought at the Tractor Supply locally. I found it in the chicken feed section but it can be used on other animal as well. The ingredients are quite safe for cats and dogs, based on my experience as a soap maker, so I have to research ingredient labels and what each item is and what it does. I do believe it prolongs the water cleanliness considering our specific household situation. Pretty sure Amazon sells it as well if you do a search.Last Edit......December 10th, 2014I still have it. Have not broken the fountain itself and the motor is still good. Only thing I replaced were the plastic parts because I washed them in the bottom rack of my dishwasher. The instructions didn't indicate whether they could be washed this way or not. Ordered them on PetSafe's website and the set is very affordable. All 4 of my cats use it constantly. I clean it once a month. I've noticed using the carbon filter, there is less sludge going to the motor. But it could also be the additives I use to keep the water clean. Great buy for our family.

I bought this to replace a Catit water fountain that my cat has been reliably using for over a year. I like that this has a water bowl that they can drink from in case the power fails, and the porcelain seemed very easy to clean—especially as our hard water tends to leave mineral deposits. This fountain also has a pleasant look that I thought would be more attractive in our living room.This was everything I hoped it would be, in almost every way. It is an exceptionally well-designed and well-made product, BUT, I will be returning it, because it is too noisy. Other reviews have noted this, but I want to clarify, the noise issue is with the falling water, not the pump. The pump is the most thoughtfully designed I've seen on something like this, and it runs nice and quiet. The falling water, on the other hand, sounds like a heavy stream falling into a bowl. If you like or specifically want the constant sound of pouring water, then this is absolutely for you, but if you're expecting a quiet burbling, this may be a bit much.Like I said, everything else about this is great. Assembly is pretty easy if you follow the directions. It is super easy to clean. The design is very thoughtful. But, it's too noisy for the humans in our house, and our cat hasn't touched it, we assume for the same reason.

Es de buena calidad y acabados.La base trae espacios para que pase el cable eléctrico sin que se aplaste y se puede separar la sección donde viene el contacto para poder manipularla más fácilmente al lavarla.Curiosamente, a ninguno de mis gatos les gustó beber el agua de la parte superior ni de la caída de la torre, sino de la parte inferior de la fuente. Y, para que tuvieran más espacio para beber de ahí, giré la torre interna.Como los gatitos son peculiares, si pongo la fuente a competir con una cubeta llena de agua, se decantan por la cubeta, pero definitivamente la fuente se ve mejor y hace que circule el agua.Llevo dos años con la fuente, más o menos, y no ha fallado ni tenido problemas. Simplemente con cambiar las partes reemplazables (filtro y esponja) en buen tiempo es más que suficiente.

As far as I'm concerned, this is the best cat water fountain on the market. Porcelain is easy to clean and all the cats drink from it. I clean it once a week. Excellent product.

Perfect for my cats, easy to clean and maintain. Some mineral build up may happen so suggest to use filtered or distilled water.

Our two cats always begged for running/moving water so I figured it was time to invest in a fountain. This fact the it is porcelain and not cheap plastic is nice. It is large, easy to clean, pretty and both cats - especially our old boy who is the one who REALLY preferred moving water - love it.The only drawback I will mention is it is not whisper quiet, in my opinion. It by no means sounds like a geyser but in a small house like ours, when placed in our kitchen, it can definately be heard from every room. But it's a pleasent sound and we got used to it.

I've had this fountain for over a year. It still works as well as the day I got it. Noise is minimal if you keep the water level up, but it is not silent. It comes very well-packaged in styrofoam so no worries of it breaking during shipping. Mine has held up to over a year of use with no issues, filters last over a month with one cat, about a month with two. I haven't needed to replace the pump yet, but in another year I suspect I might (can get replacements for cheap). The fountain itself will last forever, it's solid ceramic. It is heavy, I had a cat that liked to drag his dishes across the house so that solved my problem! I clean mine about once a week. Easy to assemble and disassemble for cleaning.For the quality, it is worth the price. It will never wear out like the plactic fountains, and is safer for your pet. Only possible downside is that the speed isn't variable, and the noise might bother some people. (It's a trickling noise from the waterfalls, the motor is silent)