Question 1

i am 6' 6", will this bike fit me?  based on previous reviews it seems this bike is not fit for the above avg height person.

Accepted Answer

Hello dear customer, to be more precise, the fit of the bike depends on your inseam rather than your height (because people of the same height can have varying leg lengths).

The suitable inseam is Max 36.2" -Min 27.5" as the video shows ( in the video we set it at level 1 at min, but we can also set it to level 0 lowest, the seat tube is 6-sided, it will keep stable)

Please kindly measure the top of your inner thigh to the bottom of your ankle - if it's less than 36.2 inches, this bike will fit for you. Hope my words are helpful:)

Any further questions please contact the JOROTO support team: support@jorotofitness.com, or call Technical Support TEL: 1-888-828-2521

Thank you so much for your attention on JOROTO!

Question 2

Has anybody actually contacted customer service with Joroto? I can't get them to respond? Right pedal came off two months after use.

Accepted Answer

I also contacted them by email provided and they were very prompt and helpful and replaced the belt I was having trouble with for just the cost of shipping.  Problem solved.

Question 3

The right pedal is "clicking" during rotation. Has anyone else experienced this? Other than this it is working perfectly!

Accepted Answer

Yes. I contacted Amazon about the click - amazing that they got the seller to answer me immediately since this was an amazon purchase but not by me, it was a gift. We took off the right pedal and installed it correctly as Joroto instructed via directions and photos. It works perfectly now. The pedal had been installed incorrectly, apparently a common mistake. The bike is awesome and I am very happy now that there is no click noise.

Question 4

I need help I am replacing the belt and I need instruction how to put the bike into place

Accepted Answer

Hello dear customer, please contact the support team to get detailed instructions. Our support team email address is on the back cover of the manual, have a good day!

ASIN	B07Q2697YN
Assembly Instructions Description	Basic assembly instructions provided, detailed guide or video instructions not specified.
Best Sellers Rank	#527 in Sporting Goods ( See Top 100 in Sporting Goods ) #1 in Recumbent Exercise Bikes
Brand Name	JOROTO
Color	X2
Customer Reviews	4.5 4.5 out of 5 stars (6,040)
Drive System	Belt
EU Spare Part Availability Duration	1 Years
Global Trade Identification Number	05059116008542
Handle Material	Metal
Included Components	X2 Indoor Cycling Bike; Instruction; Installation tools
Item Dimensions D x W x H	19.7D x 42.9W x 42.5H centimeters
Item Weight	33.97 kg
Manufacturer	JOROTO
Material	Alloy Steel
Maximum Height	92 Centimeters
Maximum Weight Recommendation	180.98 kg
Minimum Height	4.9 Feet
Model Name	X2
Model Number	X2 Indoor Cycling Bike
Number of Items	1
Number of Packs	1
Number of Resistance Levels	16
Part Number	X2
Power Source	Corded Electric
Recommended Uses For Product	Indoor
Resistance Mechanism	Magnetic
Special Features	Adjustable Seat, Foldable, Speed Monitor
Unit Count	1 Count

Exercise Bike/Spin Bike, Silent Stationary Bike Indoor Cycling Bike for home Gym Cardio with Readable Magnetic Resistance with Tablet Holder, 350lbs Weight Capacity 44Days Kinomap Member

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