Can not advance How do I advance the product? Nothing turns!

Hello! We are sorry to hear that you are having difficulty with this Rimmel Eyeliner. You will need a cosmetic pencil sharpener. Choose a sharpener where the hole size closely matches the pencil (many sharpeners come with two or even three different sized holes). Insert the tip into the sharpener and turn several times until the pencil is sharpened. Hopefully this helps, but if you still have any issues please give us a call at 1-800-715-4023. We kindly ask that you have the product handy, so we can gather details from the packaging.

ASIN	B00OF1EVFK
Additional Features	Fade Resistant, Transfer Proof, Benefits for Specialized Skin Care
Age Range Description	Adult
Best Sellers Rank	#18,576 in Beauty ( See Top 100 in Beauty ) #163 in Eye Liners
Brand	Rimmel
Brand Name	Rimmel
Color	brown
Colour	brown
Container Type	Tube
Country as Labeled	Great Britain
Coverage	Full
Customer Reviews	4.3 out of 5 stars 11,165 Reviews
Eyelid Color Type	Eye Liner
Eyelid colour type	Eye Liner
Finish Type	Matte
Global Trade Identification Number	03607341178367
Item Dimensions	48 x 10 x 187 millimeters
Item Form	Gel
Item Weight	9 g
Item form	Gel
Manufacturer	Coty Beauty
Material Features	Cruelty Free
Material Type Free	Alcohol Free
Number of Items	1
Package Type Name	Tube
Product Benefits	Long-lasting wear, Smudge-proof, Waterproof
Product benefits	Long-lasting wear, Smudge-proof, Waterproof
Skin Tone	Medium
Skin Type	Normal
Specialty	waterproof, smudge-proof, sweat-proof, heat-proof

(Brown) - Scandaleyes Waterproof Gel Eyeliner, 003 Brown

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