Promenaid Satin Black 5ft ADA Handrail Kit - Complete Indoor/Outdoor Stair Handrail - 1.6" Round Satin-Anodized Aluminum Railing with 3 Satin Black Painted Pivoting Brackets & ADA Wall Returns

We live in the Evergreen State and are finishing up a kitchen remodel project. Washington is very beautiful with trees everywhere. My wife custom designed the top stair banisters, had them built by a local artist and wanted black metal handrails down to the basement. I'm just a DIY guy and wanted to use wood for the handrails so I could accommodate a drop, a turn, another drop, and another turn and still accommodate continuous handrails for safety and to meet Seattle Code (because an inspector was coming for the kitchen remodel). I spent hours reading through code websites and watching videos trying to find a solution for our unique staircase. We have grandchildren who will be growing up using these stairs so they need to be as safe and secure as possible. I found Promenaid on Amazon and thought they would accommodate our needs. Promenaid has many parts and videos to help any DIY people to assemble the handrails. I made a design, measured the needs and ordered some parts on Amazon. Once I started assembling them, I had questions that the videos couldn't answer due to my staircase. After even more research, I finally called Promenaid and was surprised to get a real person. Richard understood my dilemma and said he would get a designer involved. The designer, Charmene, asked for measurements and requested a video of the staircase. She obviously knew her job, but unfortunately, Gmail kept deleting the videos I tried sending and when she sent me files, Amazon limited what I could receive. We finally focused on the Amazons Your Messages (which is under Your Account section) for all communication and then the magic appeared. Charmene completely designed my handrails, sent pictures for me to follow and included a parts list. She recommended Promenaid's newer sprocket style connectors which were more versatile than the standard style connections and had additional options for angles. Her design worked - it is simple, yet elegant! I was able to install the handrails, adjust all the brackets to meet wall studs, added ADA compliant end caps and I am unable to pull them off the wall which I'm sure our grandchildren will try to do someday! So, for any of you DIYers thinking about handrails, give these a try and don't feel that you need to know everything and do everything by yourself!

Looked around for a lot of rails, as our stairs did not have one, and for older family and friends it is a necessity. Found this one, a little more expensive than Steel Pipe rails, but looks better, comes with all the handles and end curves to make it safe and very sturdy. One feature is under the bottom of the hand rail slides a PVC strip that when you grab the handle your fingers grab onto the PVC which creates a might better grip than just an aluminum or steel rail would provide. Installation is not tough, watch the videos on their website and that helps alot. once you get the top positioned at the right height, it's easy to level it down the wall for a good fit.

I installed this kit outside to provide safe negotiation of steps from my patio door to the patio which is 3=steps below the door. It went up easily by following the provided instructions and is very attractive. It's exposed to the weather, but I expect it will weather well. The kit arrived in its own box, packed very well and protected against damage. The kit is made up of excellent aluminum materials and the flexible inserted plastic cover that fits in a groove keeps insects out. Excellent material for this small installation and the quality of materials justifies the higher cost of this kit.

Love it was able to mount it easily. Guy wanted to charge me $350 to install, cause he thinks im stupid. $350 to install 9 screws, really. Im a girl and did it myself with the help of my cockeyed brother. Mom loves it, nice to have that extra stability going upstairs.

Firstly, customer service was readily available (even late and on weekends) and very supportive with technical advice. Secondly, I had a problem with the rail supports and the adjustment where the supports attach to the rail. More than likely this was my fault but nevertheless two things happened: (1) I got quick and substantial answers detailing the adjustment I needed to make to the supports and (2) I had to remove and reinstall every support to make the adjustment necessary to limit the flexing of the rail. Of note - the attachment that needed to be tightened was unable to be sufficiently tightened on two of the supports because the screw that I was tightening was bottoming out and would not quite go in far enough to get everything snug. With these two supports I drilled and tapped a couple more threads and then everything worked wonderfully. This is a minor fabrication issue that probably has been fixed by now or was in the process of being addressed as the majority of the supports were able to be tightened adequately with no intervention on my part. After changing my order two or three times because I couldn't decide on the returns, PromenAid staff generously sent both end caps and ADA returns with the option to send the ADA returns back for a refund. All I can say is that the pictures don't do them justice - the ADA returns look beautiful and easily are the highlight of the installation. With the longer run, I had to butt two shorter sections together and it works just fine but I wonder if an internal coupling would've made that an easier and more secure process. There was a lot that could go wrong with this order and very little did go wrong. We have a beautiful and sturdy handrail system and it only took a few hours to get it in place. Again, kudos to PromenAid for answering the phone.

Great product!! I have built several decks in my career and the exterior handrails ware always just muh.. These however, are the cat's azz.. They look great, install easily and you can cut to length. Highly recommend!

The banister is beautiful. It arrived before promised. Perfect in every way. Thank you!

I ordered an 8 foot handrail and it Was FedEx Shipped from Florida to Washington state in two Days. It came in an excellent proprietary package with all items secured and zero damage to the contents. The aluminum rail, brackets, and accompanying screws are top quality, and easy to install. The components are machined real well and everything fits easily, just as advertised. I am 100% disabled and wheelchair bound, and the handrail will help me in the pantry, reaching for items on the counter or in the cabinets. Safety at its best! Update: Finished installing the handrail and it was a breeze, especially with the snap-on brackets. Great engineering and forethought for customer DIY installation. I am 76 years old and wheelchair bound but was able to install the handrail myself because everything fit perfectly; no modifications needed! I initially ordered the rounded ends for the railing, but it made it more difficult to clean the countertop after cooking or food preparation. So I contacted the seller, Micaela, and received flat end caps in two days, which allowed me to finish my safety project. What great, responsive customer service! I highly recommend Promenaid for quality products. Best bang for the buck when you consider time loss and medical costs from a fall, regardless of user’s age :)

Very good sturdy, well engineered product and a good value for your money.

Awesome. Beautiful handrails with modular components that can be configured to your own situation. Relatively easy to install, solid. Very satisfied.

Inexpensive alternative, instructions good, easy to instal and looks good.

Very well made and nice quality. We ordered 3 of these and they very well protected in their packaging. They were easy to install and gave our house a nice modern look.

Just what was needed to "seniorize" a front step. Quality and expect to last a lifetime.