Portable Air Conditioner with Heat, 12,000 BTU with 10,500 BTU Heating for Rooms Up To 550 Sq. Ft., Portable AC with Follow Me Remote Control, BPT08HWTB, White

Was a little more difficult to install than expected, not too bad but had to go to hardware store for some additional foam insulation. Have only used a few times as the weather has been less hot. Seems to do the job in our master bedroom.

Very satisfied with the quality of the unit. We have it in a sunroom that gets very hot in the summertime and very cold in the winter. So far this summary it has worked great. Low noise .

I have a large-ish master bedroom with a south-facing wall that has a sliding glass door plus a 4x7 foot window. This unit can maintain 68 °F in the room when it's 126° outside the door. Energy efficiency? I have no idea. I only care that can sleep. I do have to keep an independent fan running to soften the noise of this unit turning on/off at night. Even my sweet service dog was growling when it rudely interrupted our rest. The windows in my house crank out vertically left/right. It took a bit of fennagling to use the supplied window adapter, but it works perfectly once I figured it out. (I'll edit with directions if I get teacherly at a later time. 😉) The control display panel is over simplified. I was in software for decades and I have trouble remembering which configuration I like if someone changes it. All in all, I would give this to my mom if I lived near by so I could 'fix' it when the settings were messed up.

It’s amazing. A friend bought one for their glamping 4season tent as well

This unit is made by an affiliate company NOT Black & Decker. B&D also DOES NOT handle the 1 year warranty. If you call them they will redirect you to another company to handle warrenty and repair services. This unit stopped working 2 days after my 30 day return window with Amazon. Started making a hissing noise and quit cooling, so I'm assuming it's a refrigerant leak (dangerous). Unit was upright well over 24 hrs before use. Black & Decker's customer service agents kept redirecting me to the affiliate company these units are made by to handle any repair/warrenty services. This affiliate company's customer service is an absolute nightmare. After going back and forth via email and multiple unanswered phone calls for over 2 months, the unit is finally at their repair facility by sheer miracle. If you call, you are put on hold for 15-20 minutes, I gave up after 20 and left multiple messages to call me back with zero response. Emailing takes them several days to respond to you and those responses are super vague/shady and rarely address your questions. After being completely fed up, my last request to them was for a refund. I was literally told "Unfortunately our management is out of office due to flooding in NY and will not be back for 10 days. They are the only ones who can issue a refund, if possible." At this point, I am livid thinking I'm out $500 being swindled by these people. Luckily for me, Amazon's customer service is excellent. After telling them this story, they issued me a full refund and it was going on 90 days out from my return window. I feel the least I can do is leave a review to keep others from going through this ridiculous experience. Don't take a chance on this unit, it isn't worth your time.

I bought this for my grand fur babies because my son and his family moved back into the house during a transition. He has two big dogs that I would not allow to stay in the house. I put them in one of my small garages and hooked the BD portable AC and heater up with proper ventilation. I can tell you it has worked perfectly both summer and fall. I would recommend this product for similar circumstances and I like the portability.

I bought this to use during home renovations after my house flooded. I primarily bought it as a dehumidifier and/or heater, not necessarily as an AC unit since we were coming upon the winter months. I have only just recently unboxed it a couple of weeks ago because I haven't been staying in my house until now. First, the unit is very heavy and awkward. It is really difficult to get around. The small plastic wheels on the base do not support its weight and one of them shattered and another came off entirely. Now the unit is lopsided and I had to put a wheel back underneath to keep it level. The exhaust hose is HUGE, making it impractical to use as a "portable" unit. Might as well get a window unit as it would at least save space without permanently damaging any walls. Again, if this is the case, then it isn't portable. I thought I would be able to use the heater/dehumidifier feature without the exhaust because any heater or dehumidifier I have ever bought does not require ventilation. It can be used, but still needs to be vented because one side will blow out hot air and the other side cold air. And the last, impractical thing, is that it doesn't have a tank that I can just take out and pour out the water. I have to somehow move it around to somewhere I can pop the cap off, tip it over like an ice cooler and drain it. The hose is not long enough and wouldn't be gravity fed anyway unless I tip the heavy thing over. I am very disappointed. I would like to be able to return it or exchange it for something more practical. Right now it isn't working because I think the reservoir is full, but I really don't feel like hauling it around to try to drain it. It did dehumidify and put out some heat, though, so in that way it was useful. Although, I had to back the back blower in a corner l so it would trap the cooler air while it was heating the room. The heater works as a dehumidifier as well. I don't usually regret purchases as I do try to read and research, but this thing is just not doing it for me.

I ordered this for my daughter’s family, and then a funeral came up! UPS delivered the package EARLY!! We put this in the church, and it is wonderful. The company was great. The shipping was amazing. The product is sturdy, easy to set up, and seems very efficient.