Sync 20+ Bluetooth Speakerphone (Plantronics) - Personal Portable Speakerphone - USB-C Bluetooth Adapter - Connect to Your PC/Mac/Cell Phone - Works with Teams (Certified), Zoom & More

Works as advertised, stable connection and works flawlessly!

After watching a ton of review videos that used the actual devices to demo the sound quality, this Poly 20 device performs just as advertised, excellently. There is one downside, which is that the device doesn't perform as well when being used via the USB, but it sounds even better with Bluetooth so that's really a non-issue. The "performance issue" with using it via USB is that my phone wasn't able to noise cancel as well for some reason, could be software who knows. In any event, this has been an excellent buy and I strongly recommend it if you're looking for a solid bluetooth conference device. Picks up talking at a really good distance too, 10/10.

The red/green LEDs indicating if you are on mute or talking is awesome. Sound is great! Teams button didn’t really do anything for me. I think the one issue I’ve had is that after connecting it to a device via Bluetooth, it would randomly call out loud, even when in a meeting “Speaker disconnected from computer.” It’s extremely annoying. I basically had to select “forget device” after every time I connected it to a device. Overall awesome though. Better than my phone or computer speakers. Totally ok for taking with you on the go as well. Wouldn’t want it to be any bigger.

I bought this to use while working from home. I got tired of dealing with headsets and hunting for the cursor to unmute myself in teams / zoom. This has a mute button that registers with teams and zoom so the app is in sync with the speaker. Voices are crisp and clear, no mic feedback occurs when multiple people are speaking while unmuted, and my voice comes across clear. It stays plugged in, so I can’t speak for battery life or the the dongle it comes with. This was the perfect solution for conference calls with the laptop in clam shell mode.

Great plug and play speaker. We've purchased several for work and they're portable enough to travel with and a great solution in spaces without dedicated audio or when the built-in audio technology decides not to work in the middle of a meeting. Just plug this speaker in and you're pretty much good to go. The only meeting where this wasn't sufficient was in a very large meeting room that had no soft surfaces to absorb sound, so the space was too big and echo-ey for this speaker to meet our needs. I believe there may be a way to daisy chain two together if you need to, but we mostly use it in smaller spaces, so we haven't needed to explore that option.

I have a lot of things connected to my MacBook, so I don't like disconnecting it all if I want to take a call in another place in the house. This speakerphone was the perfect solution. The speaker and microphone quality are excellent (it is even great for music) and the battery so far has been up to the task. The Teams integration is really cool--you can even raise your hand in meetings. There was one quirk with the hangup button which I addressed in the Q&A section, but other than that the Poly Lens software works nicely as well. The speaker also looks quite a bit more aesthetically pleasing compared to some of its competitors and the carrying case is a nice bonus. It has been extremely convenient to easily take calls around the house with high audio quality and I highly recommend this speakerphone. UPDATE: So a couple weeks in, I've been able to spot some issues with this speakerphone (at least in terms of it's Microsoft Teams functions). For some reason, answering incoming teams calls only works some of the time and seems to stop working intermittently. I've fixed this SOMETIMES by restarting the speaker and the Poly Lens client, but even that doesn't work every time. Also, the Teams button works great for raising your hand in meetings (which is primarily how I use it), but the description says this button enables interaction with your calendar when you AREN'T in a meeting. I have never gotten this to work. I have also experienced a few times where the state of the buttons gets out of sync with Teams--so clicking mute actually mutes me in teams, but the light doesn't update on the device and appears that I am still un-muted. I'm still leaving 3 stars because the speaker is still great quality and the portability of the device is super convenient. I think most (if not all) of these issues are software-related, so if they can fix these, I'll bump back up to 5 stars.

I actually received compliments on how crisp and clear I sound. And the speaker itself has excellent sound quality. I love how easy it connects with Teams and all the indicator lights. Lastly it comes with its own case for portability, although it’s a tad bigger than I expected. I wish I would have brought sooner.

I had this for three days. The first day all my calls went perfect with Teams. Then the second day I started getting static whenever someone talked so I switched to my AirPods. I updated the software and and reboot my computer. Same issue. Most of the time at the beginning of the call it works, then like 5-10 mins you get static. I tried direct connecting, and using the dongle instead. Both proved the same result. I reboot the computer also same issue. My setup is a Mac mini Pro with Teams. It looks good, and worked well when it does, but I can be in meeting and all of sudden I get static where I can't hear anyone. So returning it, and going with Anker Powerconf to see if that works better.

Like all Plantronics devices, this is expensive but it just works. After countless devices from various brands that were reasonably priced but always left things to be desired, I finally got tired and splurged for this. It works perfectly. Callers can hear me clearly and I can hear them well, there is no reverberation and "can you hear me" wasted time in minutes. It works perfectly (I've used it via both USB wire and the included USB wireless dongle) with both Mac and Chromebox. It is utterly simple and it just works. Even their Poly Lens app that customizes some useless parameters of the device just works on Mac, no drivers or admin permissions or other grief. Thank you Plantronics, you saved my ear from the misery of earbuds all day and gave me sanity back in my meetings and I can talk like normal humans do. Well designed high quality device that just works. Worth every paisa paid. If you are a professional stuck at home doing meetings all day, don't think twice, buy this and it'll save your sanity.

Correction: my previous review stating wrong item delivered but subsequently I found the BT700 adapter in the package. Hence, I would to like revise my review - it is good conference call speaker phone. The delivery was fast as well

Tres bonne qualité, fonctionne très bien

un sonido muy claro y el micrófono funciona muy bien... quita el eco... me escuchan muy bien en mis conferencias. Si apoyas en algo, de tal manera que apunte hacia ti, todavía escuchas mucho mejor.

The Bluetooth Transceiver doesn't work. It was supposed to blink blue or green light when connected to the computer but it doesn't. Tried installing the Poly app as well. It recognizes the device but not the Bluetooth Transceiver at all. Was very excited to receive it and was looking forward to Teams calls but didn't happen.