HeatTrak Outdoor Smart Home Wi-Fi Wireless Outlet for Snow Melting Mats

This power unit is required when using the ice melt mats that it's made for. Once the mats are put in place and connected, the power unit is plugged in and turned on. The cord is about 5-6 ft long.

Delivered early, worked as soon as I plugged it in. The unit I purchased in 2018, 6 years ago stopped working so I needed to replace it ASAP before the heavy snow. I have it connected to 2 stair mats, a 6 x 2-foot mat, and a 3 x 3-foot mat on my entryway deck at my front door.

Timely delivery works as expected. Replacement for one that lasted 5 winters stored outside would of lasted longer if stored out of elements in off winter. Used on outdoor patio Stup to melt snow and ice worked great.

Love it

Looks to be good quality. Heavy duty contruction but the cord could be a foot or two longer.

Expensive but easy to use

I can never quite decide if I think it's an advantage that HeatTrak sells all of the components for its heated walkway and stair mats separately, so you can add on to a configuration without needing another power unit, or whether it's a ripoff that you can't use the mats to begin with without making an additional purchase. I have an old house with limited outdoor electrical outlets, so the 6-foot cord is never long enough, either. Be that as it may, the HeatTrak system itself is fantastic! I've used the stair mats for several years on a set of front-door concrete steps that used to give me homeowner liability nightmares in the winter, and this year I added a walkway mat to the ever-icy backdoor entry (thus the need for a second power unit). Just this morning I enjoyed that safe (and a little smug) feeling again as I woke to the results of night-long freezing rain, sleet, and slush to find my steps and walkway ice- and snow-free. Next year I'm definitely adding a doormat to the garage entry! (As well as, sigh, another separate power unit).

After about three days of being exposed to LIGHT snow, this stopped working. The device itself wouldn't trip, but rather the GFCI outlet behind it. I could sometimes get it to power just one stair mat, but anything more than that and it would instantly trip. So I returned it. With the new one I reconfigured the layout of my mats (one sidewalk mat, 4 stairs) so that the power unit was up on the porch, completely out of any snow or water whatsoever. That worked well for several weeks - same GFCI outlet behind it mind you, just kept this power unit 100% dry. Then I moved it to some backyard steps I wanted to melt some snow and ice off. While moving it, the snow was melting from my roof a bit, and this unit got A FEW DROPS of water on it. When I plugged everything in, same thing. Instantly trips the GFCI behind it. Unplugged all but one stair mat and the sidewalk mat and it works, but anything more than that and it trips. I'm pretty confident it's not my mats as the thing worked flawlessly when it was dry, and it wouldn't matter which mats I would hook up when it was tripping. And it seems that once this happens, the unit is just shot. It doesn't matter how dry it is after that it will never work right again. I'm not going through the hassle with this again so I'm going to see if I can just return all my mats and the power unit and get my money back, as I've got a significant investments in mats. The mats seem to work well enough, and I really did enjoy them when it worked, but the whole system is useless with such a terrible power unit. How can you sell a device for which the sole purpose is to to operate out in the elements so you can melt snow, and you can't get it the slightest bit wet???