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This handbook is a comprehensive reference designed to help professionals address organizational issues from the application of the basic principles of management to the development of strategies needed to deal with today’s technological and societal concerns. The fifth edition of the ASQ Certified Manager of Quality\/Organizational Excellence Handbook (CMQ\/OE) has undergone some significant content changes in order to provide more clarity regarding the items in the body of knowledge (BoK). Examples have been updated to reflect more current perspectives, and new topics introduced in the most recent BoK are included as well. Review: Excelente entrega. - Llego perfecto. Gracias Review: Exceptional reading - Comprehensive and I need to read all before passing judgment. As I get into it I am finding it to be a consequential read because: all things quality processes and best practices; templates & examples; holistic connections with PMP-management, plus an excellent literature reference guide.
| Best Sellers Rank | #482,911 in Books ( See Top 100 in Books ) #69 in Total Quality Management (Books) #169 in Business Encyclopedias #838 in Business Education & Reference (Books) |
| Customer Reviews | 4.5 out of 5 stars 39 Reviews |
E**E
Excelente entrega.
Llego perfecto. Gracias
R**.
Exceptional reading
Comprehensive and I need to read all before passing judgment. As I get into it I am finding it to be a consequential read because: all things quality processes and best practices; templates & examples; holistic connections with PMP-management, plus an excellent literature reference guide.
N**5
Recommended by ASQ, preparing for CMQ/OE or want to have better understanding of modern QMS.
Best Handbook for CMQ/ OE certificate preparation. It Provides reader with most recent information about QMOE, throughly but within scope of BoK.
M**H
Why is the print so small??!!
I have barely cracked this book. Granted that I am in my mid-forties, but the print is ridiculously small in my opinion. I don't see how this could be used as a reference during the test. I would have to hold the book almost at the end of my nose to read it. At over 500 pages, I am sure it is through but I don't know if I can read it. Plus, it is a hardback book so I would have to create post-it tabs to make a quick access. My other references are three-ring binders that I can add dividers to facilitate searching during the test. I may return it and just roll the dice with my other reference materials. It did arrive in pristine condition.
J**F
Probably the worst formatted Kindle book I have purchased - Great content devalued
The content is thorough and provides solid reference material as a handbook to guide quality efforts however, I find it ironic that a publication addressing Quality and Excellence is littered with readability issues that constantly distract the reader and detract from the content. It's a blight on the American Society of Quality (ASQ) to allow this product to remain on sale. As an ASQ member, I'm offended by the $150 price tag, given the poor production quality. Apparently, the organization is motivated by money, not excellence. For this price, I would expect to be able to view images, and tables, be able to follow hyperlinks to footnotes and other references. On almost every page there is some distracting element. If you must buy this product avoid the Kindle version, hopefully, the paper is easier to read.
R**.
Urgent update needed
Poorly formatted. Spelling and grammar error. Please update. Asq is an organization of standards and quality.
A**R
Poor book
First of all, I didn't buy the book from Amazon. I bought one copy from ASQ. I have to say the book is edited very poorly. The content is not organized as it should be. Apparently the authors didn't spend enough time to make it good. Hard to ready just because the content is not organized in a logic way.
D**N
Person write this book while drinking alcohol and then the editor edited while eating edibles?
Non quality book about quality- ironic. For $150- a joke.
K**R
Studying for the exam
Didn't like that was not able to copy text to my notes
G**3
Absolute gem
One stop solution for the certification needs & the best companion for a Quality Manager, great job by ASQ
A**S
Excelente
Llego de acuerdo a lo definido. Lo encontré a un excelente precio.
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