Superior Pump 92333 1/3 HP Thermoplastic Pedestal Sump Pump

This is the second time we ordered this pump. The first time was years ago and when we got the 1st one it had a broken lever. We called the company and they apologized and sent us out a replacement part extremely fast. This time the part had support brackets around it so that the lever wouldn't be damaged in shipping. This pump is very reliable and was worth the money to keep our basement dry.

In our basement there is a small hole for a sump pump which only runs when needed - about 2-3 months of the year. Our first 10 years or so in the house we used a pump installed by the prior owners and when that finally died we put in a pump from Basement Watchdog which didn't even make it through a single season. We replaced the pump annually for about 5 years either through new purchases or under warranty until I finally gave up on Basement Watchdog. We have a semi-finished section of the basement with a different hole which had a pedestal pump from Superior Pump that had been working for years with no issue so decided to get a second one to replace the problematic Basement Watchdog one. The first Superior Pump is using the included float but the newest one does not and instead uses a smaller sensor to turn off/on the pump. Installation is very easy - basically hook the pump up to your piping/hose and plug it in. Depending on your setup adapter(s) may be needed to go from the pump output, but that is easily found at most hardware stores. Switching from the Basement Watchdog pump to the Superior Pump took about 30 minutes with most of the time related to me getting the piping lined up and not anything to do with the pump itself. I did need to contact Superior Pump for an issue with one of the pumps and they were exceptionally helpful. The problem was likely a defect from the start as the pump was much louder than the other I had and over time it quit pumping with any force. A couple messages were promptly exchanged to confirm the issue and troubleshoot, then a replacement pump was sent at no cost. The only minor issue I would note is that the packaging is pretty weak as others documented in their reviews. I didn't have any obvious damage when any of the pumps were shipped to me, but I can see how the packaging could be prone to damage. There is Styrofoam around the base and top of the pump and all of my pumps came inside another box which would reduce the chance of damage. Despite the packaging, I still highly recommend the pump and just recommend checking the pedestal and switch to be sure everything is intact when you receive the shipment.

Excellent

I received the pump quickly and it looked great when I took it out of the box. Excitement abounded. The downstairs apartment in one of my rental houses had water seeping in from the neighboring, slightly higher elevated basement area, consisting of mostly dirt. I started using the pump to remove the water from the source. It functioned exactly as it was supposed to and I was able to remove the excess water. Yay! However the rain wasn’t done. I went back over about four hours later and expected to be able to efficiently remove the water as I had before. However this time, when I turned the pump on, it hummed but didn’t expel any water. I had my electrician take a look to see what was wrong. He took the unit apart and found a pebble that seemed to be confounding the proper function of the unit. He removed said pebble and once again the machine worked as desired. Fast forward to the next rain. I powered on the pump and same humming occurred with no proper function. Once again, I asked my electrician to see what he could do. This time, when he took the unit apart, there wasn’t a pebble or anything else impeding proper function. It simply would no longer work. I am writing today because once again it’s raining and I need a functioning pump. While I had ordered this unit back in June, I didn’t actually use it until a few weeks ago. I came to Amazon to inquire about a return but unfortunately my window within which to return the pump expired in July. I hate to write a negative review, I really do. I was happy with the pump initially, even though I had to have my electrician take it apart a few times. As long as the end result met my end goal, in this case being able to remove the water accumulating next door to one of my apartments before the figurative dam broke and real damage was done to not only my property, but more importantly to the ability of my tenants to live peacefully. My electrician told me, and I believe the case to be, the pebble shouldn’t have been able to make it’s way into the inner workings of the unit so easily. When the pebble did make it in, to think that it was able to gunk up the entire thing to the point that I ended up with one use, a whole lot of trouble, fifty dollars poorer and without a way to rid ourselves of this mounting water crisis. No bueno! I would have happily contacted the company directly but was provided no option to do so since my return window time frame had closed.

I bought this as a back up pump and now we need it, just hooked it up,plugged it in, just hums.. smells like wire or plastic burning. So i took it apart and saw the pump mechanism was jammed into the plastic housing. re-seated it, works perfect now.

The pump arrived promptly after the order was placed and installed easily. Only then did I discover that it failed to run when the float was lifted. A phone call to Superior Pump produced a very rapid and helpful respone. A new switch was mailed immediately. It installed easily and the pump has functioned flawlessly ever since. It represents very good value for money and I couldn't be more pleased.

Product was very easy to assemble/install, and even though it was made of plastic, it felt durable. It's been running (a lot) for 6 months and I haven't had to troubleshoot or unclog it at all. Would buy again!

Here I am 7am Christmas morning writing this sump pump review!!! After a foot of snow a few days ago we got 14 hrs of non stop rain (god I love PA). Anyways this pump is running in my basement for the 6th time in the last 12 hours. It does the job but I had to shake it a few times to get it to start running again. This pump is 3 months old and has been used 2x prior to this. My advice is if your in a pinch and need one this will do it. If you want a pump you can 100% rely on when your not around pony up and spend more on a better pump!

This pump is good value. My installation in not continual use and will engage only in extra heavy rain. That is why I bought the least expensive unit i could find. I believe it will work very well in continuous duty. The pump worked very efficiently in my test of the unit. The pump is plastic so care in handling in installation is advised. The construction is not feeble and I do not know the impact resistance of the plastic. But if you dropped the unit and it landed just the wrong way my impression is it might break. For myself the pump is installed and secured and I do not expect to ever replace it.

Bought this to replace the exact same pump that came with the house, that packed it in a week ago. We’re not in an area that has a terriblly high water table so the pump doesn’t run that often or for that long. The last Superior Pump, which was the same model as this, lasted 10 years. I hope I get 10 years out of this one. Not bad for $80. Easy to install and runs pretty quite.

I recently purchased a sump pump from a local retailer. It started making an awful grinding noise when it was running, but the return window had closed. The pump still worked, but was extremely loud. I bought this Superior pump from Amazon, along with the check valve from the same manufacturer. This pump was a piece of cake to install and is SO quiet, it is music to my ears. Hopefully this pump will last a long time. I'm satisfied😁👍

Subpump died even before warranty did. Contacted company let’s see what they’ll come up with.

I installed the pump in a pit which has a concrete base and is essentially sealed from sand and debris. The water is crystal clear. Ground water levels are very low this time of the year, so the pump has not needed to run. After sitting for a week in about 10-15cm of water, I decided to test the pump manually to ensure all is well. The pump would not start. It hummed, but did not spin-up. I lifted the pump and manually rotated the motor with a small screwdriver. It was difficult to turn, but it eventually moved freely. I replaced the pump and ran it manually - no problem. Another week passed, and I decided to check the pump again. The manual test revealed that again, it would not start. Pulled the pump again and this time opened the foot cover - images attached show a green/blue substance around/near the shaft bushing. I detached the shaft from the motor and removed it from the column. This revealed a massive amount of grease around the shaft at the bushing base. This grease was thick - some of the thickest, stickiest grease I have ever encountered. Embedded in the grease were small balls of Styrofoam - likely form the packaging. What I believe to be the problem is that the manufacturer applied an excess amount of grease to the shaft. This grease when sitting is cold water becomes very stiff. So stiff in fact that the motor start-winding was not able to spin-up the motor. The solution was to remove all of this thick grease and replace it with a reasonable amount of quality waterproof grease. While I had the shaft out and the cover open, I also removed a large injection molding nib which could become problematic in the future due to it's size. The pump was reassembled and now works correctly. Having disassembled the pump, I can confirm that both the shaft and impeller are made of stainless steel. The screws holding on the base cover are also made of stainless steel. Overall the build quality is good. Dear manufacturer: the expression "the bigger the gob, the better the job" is not appropriate in this case when applying such a thick grease.