BRUTE by Briggs & Stratton 20577 2.8-GPM 3100-PSI Gas Pressure Washer with 900 Series OHV 205cc Engine and Electric Key Start

I purchased this from my local Menard's in MN. I could not be more disappointed in not only this retailer but more importantly Briggs & Sratton. I receives this as a gift 8 days ago and just this past weekend had an opportunity to assemble and test the unit. To make an extremely long story short, the retailer (not overly helpful) and I discovered 3 units brand new out of the box had the same issue with what appears to be bad electric starters. My only option after spending hundreds of dollars and never having a functional unit, load up the +100# unit in the car again and take it to an authorized service center ~30 miles from my home, pay $40, and hope they find out B&S will cover the repair in an undisclosed timeframe. When I called B&S customer service the experience actually got worse. Though it is clear there is a production issue they cannot tell me if there are any recalls or known service issues. "This is the policy and what dealers do to make $" I was told.

I bought a slightly different model of this power washer. It arrived damaged and soaked with oil. B&S provides a toll free number that does not help you in any way. B&S replied to my comments saying they wanted to help - by providing me the same toll free number again. What a joke. Buyer beware!