VOVO STYLEMENT TCB-090S Smart Bidet Toilet for bathrooms, Elongated One Piece Toilet, 1.12 GPF, Auto Dual Flush, ADA Chair Height, Heated Seat, Made in Korea

I purchased this toilet last November but only had it installed in our new home this past June. I did a lot of research on Smart Toilets and this VOVO model kept coming on top for quality, performance and pricing, so I decided on this one. Let me tell you, all the positive reviews were wrong…it’s even better!!! I love this product! From the heated seat, to the automatic flush and the great bidet…it’s everything I was hoping for and more!I did have an issue with the bidet water pressure. After a couple of troubleshooting emails failed to yield results, a Service Technician named Kevin gave me a call. He was terrific! We FaceTimed and he was able to show me step by step what to do on the same unit in their service department. Very easy to troubleshoot when you can actually see what needs to be done while the Tech mimics the steps instead of just telling you how to fix it. Turned out that the bidet water hose was kinked. Unkinked it and now the pressure is great! Thank you Kevin!Great product, great service…highly recommend.

SI es facil de instalar, siempre y cuando tengas un contacto cerca de la taza, si no pues hay que llamar al electricista para que te instale uno y poder contectar el VOVO.Lo único que no pensé al comprar el artículo y que no es ninguna falla con el BIDET, es que realmente no están pensados para ser usados en lugares con agua muy dura con mucho sarro, lo cual es mi caso, y se me han tapado los orificios de salida. Pero en si su funcionamiento es excelente.

This bidet was incredibly easy to install. Just be aware that you may need a 3 way T connector with a 3/8" female. 3/8" male and 1/2" male connections. I ordered 2 from Amazon and both leaked. I contacted VOVO USA and a wonderful person named Megan assisted me and sent me the part at no charge. The bidet has all the features that I need and works flawlessly every single time. This is an excellent product that I would highly recommend to anyone considering purchasing a bidet. The heated seat has been amazing during the cold weather. The adjustable nozzle is a fantastic feature as well as being able to control the flow and temperature of the water. The dryer does a thorough job. I could not be happier with this purchase. Its been worth every penny.

This contemporary rectangular style with a wide comfortable seat has been what I tried VERY hard searching for in the last decade unsuccessfully, so, I had to settle getting the Kohler & Toto smart toilets in the few properties I bought. They annoy me in their ugly, typical elongated looks @ NYC apartments as well as feel very uncomfortable bc of the narrow surfaces. Through these yrs, around 30+ hrs of searching, owning & trying all those conventional brands I hate more & more, I was instantly drawn to the Vovo toilet @ Amazon thinking “YEAH, finally, a stylish & logical design is available”! The latest property I bought, as usual, I wanted to upgrade to be an intelligent toilet & my investor insisted of getting either the Kohler Eir ($7,600) or Veil ($6,000) that I hated the elongated look again. Due to the pandemic, the delivery times for these were a few months later that would have delayed the remodeling completion that we can’t have. So, I was desperate & started to search even in Amazon which has not been the place I would get toilets from. I was beyond thrill when I came across the Vovo chic look & even happier bc it only costs a fraction of what I was about to invest in.The look fits NYC apt much better & a statement of an unique taste like faucets, tiles & appliances. However, I never heard of this brand & worried of the quality & customer service support, therefore ordered two as a trial. It was a gamble bc a few friends said a Korean brand might not be as reliable as Kohler, but, for the look, I went w/ my heart.So when my contractor informed me one broke upon opening the box, I was greatly disappointed & the anxiety level came right back. Fortunately upon reporting it, this heavy replacement arrived in a few days from the west coast to the east coast that was impressive bc a few other construction materials I had ordered were delayed in shippings. The quick customer service made me had more confident in the brand & was relieved.However, three months later, I was troubled by the leak behind one of the toilets thinking “screwed, my money down the drain” from an unknown brand i & friends feared. So, I contacted the vender as recommended by Amazon customer service thinking it would be a tough battle making them honor their product since it is expensive to ship the heavy & bulky box. To my surprise, the customer service Nacha immediately apologized & said she will send me right away the top piece that my contractor think might be the cause of the leak. She said if the leak still happens after the replacement, she will send me a new bowl too. Her assurance that the company will stand behind the product & delivered as promised were very impressive.Both return labels came right away & shippings at their cost. Both times, the replacement products came quickly. The top replacement piece stopped the leak behind the toilet just like what I was hoping for.Then, I was puzzled by small subtle bubble marks on the right surfaces, I contacted Nacha & she had the engineer call me in 2 hrs to explain the cause of the metal sending heat to the plastic contact creating these marks that I think hardly anyone would notice. His explanation was logical & I was fine with the explanation. He went further trying to assure me that it was not a defect & that there is a one yr warranty on it that they will stand by.The people in this company were SO impressive, professional & courteous that I will certainly buy from them again & recommend to people.If you are like me battling whether to gamble on this brand that is much lesser known than Kohler, Toto,…., my experience hopefully can help you decide. For the look, quality & bargain price, this 5 stars product is one you would enjoy looking @ & using. It is a great saving you could “sit on” & feel the satisfaction everyday! 😆 😆 👍 👍 👍

Hubo un problema con la dirección de entrega (por mi parte), pero VOVO tuvo la amabilidad de enviar el artículo nuevamente a la dirección correcta. Ahora con respecto al producto, este es uno de los mejores asientos de bidé que un hombre podría esperar. Tiene todas las características pero con un diseño elegante. Otros asientos de bidé parecían diseñados unos siglos antes, pero este encaja muy bien en casa. Recomiendo encarecidamente este asiento para bidé.