Question 1

Can you use it with the power cord plugged in or only when wireless?

Accepted Answer

Dear Amazon Customer:

Thank you for your question!

We appreciate your interest in our Zyllion product, and are excited to hear from you. In response to your question, it can be used both ways, plugged in or wireless. Please note, if using while plugged in, it will take longer for it to charge fully. Thank you!

For any further questions or concerns, please click on the link below to be connected with our customer support team:

https://www.amazon.com/ss/help/contact/?sellerID=A2XRWKFPKCTI0V

At Zyllion, we make every effort to ensure a great experience with our customer service. Your complete satisfaction is our #1 priority.

Sincerely, 
Zyllion Customer Service

Question 2

Where do you plug in the charging cable? I feel like an idiot but I’ve looked all over the massager!

Accepted Answer

Dear Amazon Customer:

Thank you for your question!

We appreciate your interest in our Zyllion product, and are excited to hear from you. In response to your question, our massager comes with two cords: one for the wall and one for the car. The charging cable on the massager should be on the back side coming out of the rubber hole. If you're still unable to find it, please contact us for assistance.

For any further questions or concerns, please click on the link below to be connected with our customer support team:

https://www.amazon.com/ss/help/contact/?sellerID=A2XRWKFPKCTI0V

At Zyllion, we make every effort to ensure a great experience with our customer service. Your complete satisfaction is our #1 priority.

Sincerely, 
Zyllion Customer Service

Question 3

I ordered this on the 19th it was Prime and 2 days,,I'm getting notices they say it's not shipped yet.?they will let me know?.

Accepted Answer

Dear Amazon Customer:

Thank you for your question!

We appreciate your interest in our Zyllion product, and are excited to hear from you. In response to your question, your order is being fulfilled by Amazon and shipped from an Amazon warehouse. As part of Amazon's policy to protect customers' privacy, sellers are granted limited access to your account information. We do not have access to information explaining why your Amazon shipment is delayed.  Please contact Amazon's Customer Service Support team at 1 (888) 280-4331, as they would be better equipped to resolve your concern.

For any further questions or concerns, please click on the link below to be connected with our customer support team:

https://www.amazon.com/ss/help/contact/?sellerID=A2XRWKFPKCTI0V

At Zyllion, we make every effort to ensure a great experience with our customer service. Your complete satisfaction is our #1 priority.

Sincerely, 
Zyllion Customer Service

Question 4

Can it be used for hips/glutes?

Accepted Answer

Dear Amazon Customer:

Thank you for your question!

We appreciate your interest in our Zyllion product, and are excited to hear from you. In response to your question, the massager can be used almost anywhere on the body, including hip/glutes! We do recommend avoiding any bony areas, however.

For any further questions or concerns, please click on the link below to be connected with our customer support team:

https://www.amazon.com/ss/help/contact/?sellerID=A2XRWKFPKCTI0V

At Zyllion, we make every effort to ensure a great experience with our customer service. Your complete satisfaction is our #1 priority.

Sincerely, 
Zyllion Customer Service

ASIN	B093CPYD42
ASIN	B093CPYD42
Batteries	1 Lithium Polymer batteries required. (included)
Battery Average Life	1.5 Hours
Best Sellers Rank	#42,857 in Health & Household ( See Top 100 in Health & Household ) #103 in Electric Back Massagers
Brand Name	Zyllion
Charging Time	4 Hours
Color	Zma-34rb: Black (Cordless; 2 Speeds)
Customer Reviews	4.2 4.2 out of 5 stars (7,124)
Date First Available	April 23, 2021
Department	Unisex/All Ages
Form Factor	massage pillow
Global Trade Identification Number	00850001290197
Included Components	power adapter, car adapter, pull-over sleeve
Is Product Cordless	Yes
Item Dimensions L x W x H	13"L x 9.5"W x 3.5"H
Item Nype Name	shiatsu back and neck massager
Item Weight	3.5 Pounds
Item model number	ZMA-34RB
Manufacturer	Zyllion
Manufacturer	Zyllion
Manufacturer Part Number	ZMA-34RB-BK
Manufacturer Warranty Description	3 Year Warranty: 1 Year Automatic + 2 Years Extended (with Product Registration)
Massage Therapy Technique	Kneading, Rolling, Shiatsu
Massager Form	Massage Pillow
Material Type	Faux Leather
Model Name	Rechargeable 2 Speed Back and Neck Massager
Model Number	ZMA-34RB
Other Special Features of the Product	Auto Shut-Off, Bi-Direction Control, Cordless, Heat, Speed Control
Power Source	Battery Powered
Product Benefits	Fatigue Relief, Flexibility Improvement, Muscle Therapy, Pain Relief, Stress Relief, Tissue Therapy
Product Dimensions	13 x 9.5 x 3.5 inches; 3.5 Pounds
Product Grade	Home
Specific Uses For Product	Arthritis, Fibromyalgia, Myofascial, Neuropathy, Sciatica
Style Name	Rechargeable (Cordless)
Target Use Body Part	Back, Foot, Leg, Neck, Shoulder
UPC	850001290197
Unit Count	1.0 Count
Water Resistance Level	Not Water Resistant

Zyllion Shiatsu Back and Neck Massager with Heat - Cordless Rechargeable 3D Electric Kneading Deep Tissue Massage Pillow with 2 Speeds for Muscle Pain Relief, Black, ZMA-34RB

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