JabraElite Sport True Wireless Waterproof Fitness & Running Earbuds with Heart Rate and Activity Tracker - Advanced Wireless Connectivity and Charging Case - 4.5 Hour (100-98600001-02), Black

I just got these yesterday so this is a 1st impression / under 20hrs use. I have a Pixel XL phone to pair this to.First the box is well packaged. Unboxing is like most that posted so I'll spare the pics. I was tossed up between this or the non sport. I also read many reviews of other similar ear buds. For me I was looking for Phone to caller clarity and controls and music quality.I know the price is a bit high. But after unboxing them I can see why. Quality is expected for this price (I would be happier if it was under $150).The case is pretty solid. The ear buds are larger than the air pods. I have used many in-ear bluetooth devices and I was a big fan of LG 800 series for being around the neck and the mic. I used it like a boom mic.Anyway the Jabra sport elite feels solid. I agree with most reviews, I had to try combinations of the included ear buds and loops. There are 3 pairs of foam type and 3 non foam type. My ear canal is slightly larger than the otger.It didn't take long to get used to it.Pairing is fast fast fast and easy.Download the app, it is a great addon and needed as well.The Sports came with firmware. 5.1.0...the app quickly pre downloaded the 5.3.0 firmware. While this was happening I did notice some static and disconnects from the left ear bud. I hoped the firmware fixed it. Low and behold it did!!!So here's some things I noticed: the software is informative from battery charge to locate a lost ear bud.The hear through feature is pretty wild. Each ear bud has 2 mics so the hear through allows external sounds to pass through...it's not a hearing aid, but the experience I imagine is the same. The sounds ambient or not was audible, a bit tinny but not bad. When this is enabled you CANT hear music if you are streaming. At first I thought this was a mistake, but thought about it, if I wanted to hear someone, why have music playing. So I don't mind this feature. The downside to this feature, the left ear bud would cut in and out every so often. A bit annoying but at that point, I'd pull one or both out anyway to have full hearing of what I was listening to or someone talking.Ok music is way nice on these. Adjust the eq from the app and / or the music app you use. Both will apply so you have the right adjustments to your taste. The bass can be really bassy and the highs are high. I like some treble, low mid and some bass. I listened everything from rock to hip hop to accapella and all music sounded great. I was using Spotify.A feature i like on the Jabra is the music and volume controls on the earbuds. I like that control. Other cheaper ear buds don't have this!On to the phone calls. Callers didn't notice any loss of my voice during a call! The mics rest at the bottom of your ear canal so I think one of the mics pick up my voice from that and the other helps with noise cancelling . The callers could even hear when I whisper! I was happy and pleased. Although when I coughed, it was very loud to the caller. Of course wind noise will be hear at strong breezes of 15mph or more. So be aware. Not a big deal for me as I try to talk in a quiet area anyway.Battery life - I have had it 1 day and charged the case once and it's still full. During my work day, I listen to music on and off for about 6 hrs. So when not in use I placed it in the case. So even at 1.5hrs of straight use the buds were still close to 100%. The case showed green LEDs indicating 90%-100% charged. I verified it in the app and my phone as well, so I feel that the battery indication was correct. Still need a few days to a week of use to report back more of a review. But so far yes battery life is as advertised.There is a slight lag of audio to watching a video. Not a deal breaker as I listen to music 99% of the time.So I will change to 5 stars or lower in a few weeks and do an update to this review.I would recommend this Jabra elite as it provides what is advertised and it does meet my needs and expectations (so far). Yes price is a bit high, but after using cheaper products in the past, this is well worth the use. I work in an office setting and people come can go from desk and using these during those times is fine. I pop the buds out easy as that. I also workout and these do stay on place. It does move slightly, but never popped out.I suggest reading the the PDF of the manual as the book is too tiny for me.More later and hope this helps!

The gist of this review is that I DO NOT RECOMMEND the product for the price, well, don't buy!And here's why: to start with, the fit was not great, however, I managed to find an acceptable fit, so I can use this expensive gadget for workouts, and it worked fine for a couple of months. The sound was great, charging was great, battery life was great, heart rate monitor was pretty accurate as well, and although the fit bugged me from time to time and made me second guess the amount I spent for the earbuds, I was happy for the most part. Problems aside, I liked them mostly because I loved how the two earbuds worked wirelessly with good sound quality!After maybe four months, problems started to appear. I usually workout in the mornings, and in the nights before the workouts, I would charge the earbuds so that they have full power in the mornings. Looking at the charging indicator, the case charges fine, but when I used the earbuds in the mornings their batteries were dead, and I had to go out without them 99% of the time. I worked around this for some time by opening and closing the case every night to make sure the charging lights for the earbuds come on. This didn't last long because the standby time started to decline, and if I didn't do this one day, the whole case and the earbuds were almost out of charge or were completely dead the other day.Then, the earbuds would occasionally stop charging (the charging indicator for the earbuds didn't come on), not both of them at once, but individually. Sometimes, the right one won't charge, and at other times, the left one won't charge. Thinking, maybe, the charging pins were misaligned or didn't touch well, I tried various things to make sure they were touching correctly but to no avail, and after some days, and after some openings and closings of the case, voila, they charge again.A few months passed, and now, after using the earbuds for 7 months the left earbud is dead. It won't charge anymore, and I'm left with only the right one. Perhaps, it will start to charge again when it thinks that it's OK to do so (LOL), and I'm guessing the right one will follow the left one's lead in a couple of days or weeks. I have never exposed the product to water, heavy sweating, or anything that can damage them, and have cleaned them as safely as possible before putting them back in the charging case after every workout.I have bought many products over the years including Plantronics BackBeat FIT which I used for 3 years and was much cheaper than this one, but this is my first detailed review ever because to this date, buying this was the worst waste of money I ever did! Just buy something else.I opened a support ticket (#CS00175056) and let's see how that goes. Seeing other reviews about support, I have no hope.