Question 1

What can i do so the black spots don't happen?

Accepted Answer

First of all, You don't have to worry. It's a normal.

In time, darkening or stains may occur in the color of all copper products. This is a normal situation seen in products made of real and pure solid copper. There are many methods to clean this stains and spot.

Lemon ad Salt method is an easy and common way to clean of tarnishing spots or stains. We recommend to our all customer this method, which is the most natural method, without using any chemicals. In this method; add a pinch of salt over half a lemon. Gently rub the copper cup with salted lemon. In a few minutes, you will see that the copper cup is shining again, almost like the first day. Dry with a cotton or paper towel after all stains are removed from the copper pot.

Another method; you can clean it  scrubbing with ketchup easily.

If you have more question, you can send photo with us via messages. We can help you as soon as possible.

Best Regards;

DEDE Copper
Customer Care Team

Question 2

Why the black spots are getting more everyday? Is this normal? What should i do

Accepted Answer

First of all, You don't have to worry. It's a normal.

In time, darkening or stains may occur in the color of all copper products. This is a normal situation seen in products made of real and pure solid copper. There are many methods to clean this stains and spot.

Lemon ad Salt method is an easy and common way to clean of tarnishing spots or stains. We recommend to our all customer this method, which is the most natural method, without using any chemicals. In this method; add a pinch of salt over half a lemon. Gently rub the copper cup with salted lemon. In a few minutes, you will see that the copper cup is shining again, almost like the first day. Dry with a cotton or paper towel after all stains are removed from the copper pot.

Another method; you can clean it  scrubbing with ketchup easily.

If you have more question, you can send photo with us via messages. We can help you as soon as possible.

Best Regards;

DEDE Copper
Customer Care Team

Question 3

There are black spot in the bottom of my cup after one night using it. Is it safe to use

Accepted Answer

Yes, it is safe. You don't have to worry.

In time, darkening or stains may occur in the color of all copper products. This is a normal situation seen in products made of real and pure solid copper. There are many methods to clean this stains and spot.

Lemon ad Salt method is an easy and common way to clean of tarnishing spots or stains. We recommend to our all customer this method, which is the most natural method, without using any chemicals. In this method; add a pinch of salt over half a lemon. Gently rub the copper cup with salted lemon. In a few minutes, you will see that the copper cup is shining again, almost like the first day. Dry with a cotton or paper towel after all stains are removed from the copper pot.

If you have more question, you can send photo with us via messages. We can help you as soon as possible.

Best Regards;

DEDE Copper 
Customer Care Team

Question 4

Is this verified lead free?

Accepted Answer

Our all CC series' inside are real pure solid copper. They haven't lead, tin, or lacquer in their inside.

Brand	DEDE Copper
Model Number	DD-CC20-E
Color	Engraved
Product Dimensions	11.3 x 11.3 x 10.29 cm; 270 g
Capacity	20 Fluid Ounces
Material	Copper
Special Features	Easy To Use
Item Weight	270 g

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CC Series (20 oz) - Handcrafted Super Heavy Weight Drinking Cups or Serving Cold Beverages and Cocktail Mugs, Handmade Unlined Uncoated Pure Solid Copper Tumblers (Engraved)

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