How do i go about contacting the seller. The pens i bought are defective and went in the bin. I would like a refund or a replacement

I'd try the seller first. Go to the particular order on your account and look for a section called "contact the seller". Its there somewhere on the order page. Try the seller first, then Amazon too, enclosing copies of any contact you've made now or previously. It appears as though the goods you received were faulty and "NOT FIT FOR PURPOSE" (important to state in both seller and Amazon's letter/email as its your legal right to expect goods purchased from anyone to be fit for the purpose you intended). Amazon are very good at dealing with problems I've found and tend to be very helpful always. Good luck and I hope you can get it all sorted out.

Do the colours 'bleed' through to the other side of the paper?

Hi, I do use mine in colouring books, I have not had any trouble. I would imagine it depends on what paper your using, but mine have been great.

Are there any repeat colours

The write up says no duplicates.I did find some colours were very similar but these are excellent value fo r money and they last a long time

Is there a cream colour in this set as there is in the larger pack?

No, the nearest colour to cream is white. There is also a very pale silver.

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🎨 Elevate your art game with 120 shades of pure inspiration!

UNRIVALED COLOUR SPECTRUM - 120 individually crafted gel pens to ignite every creative vision.
INK THAT LASTS IMPRESSES - Premium smudge-free, water-based ink that resists fading and skipping—your art stays pristine.
PRECISION MEETS SMOOTHNESS - Fine 0.8-1.0mm tips deliver flawless lines for detailed artistry or bold statements.
CREATIVE BONDING FOR ALL AGES - Perfect for kids, teens, and adults—turn every doodle session into a shared masterpiece.
GIFT READY SATISFACTION ASSURED - A vibrant, thoughtful gift with dedicated support to keep your creativity flowing.

The Shuttle Art Gel Pens set offers 120 unique gel ink colours including glitter, metallic, neon, and pastel shades. Featuring fine 0.8-1.0mm tips for precise, smooth writing and drawing, these pens use premium smudge-free, water-based ink that resists fading and skipping. Ideal for artists of all ages, this versatile set is perfect for colouring books, doodling, scrapbooking, and creative projects, making it a must-have for anyone looking to add vibrant flair to their artwork.

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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€ 49.81

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Manufacturer	Shuttle Art
Brand	Shuttle Art
Model Number	963258
Product Dimensions	32.99 x 3.99 x 15.01 cm; 200 g
Colour	120 Colours
Closure	Snap
Grip Type	Smooth
Pencil Lead Degree (Hardness)	Metal
Material Type	Plastic
Number of Items	120
Size	1 count (Pack of 120)
Point Type	Fine
Line Size	0.8-1.0 Millimetres
Ink Colour	Multicolour
Manufacturer Part Number	963258
Item Weight	200 g

Shuttle Art Gel Pens, 120 Colours Gel Colouring Pens for Adults Pack, Colouring Set with Glitter Metallic Neon Pastel Swirl Colours, Ideal for Kids and Adult Colouring Books Doodling Drawing

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