What is Philips North America doing about the high failure rate of this toothbrush?

I had the same problem with my last two diamond care purchases. Phillips replaced the handle and charger on one under warranty. The replacement did not perform well and the brush keep falling off. The quality you receive vs. price paid. I'm disappointed on that score. Thank you.

Can you use this toothbrush on dentures?

Hello! Yes, Yes, Philips Sonicare Toothbrush is safe and effective when used on braces and dental modifications and restorations - including fillings, crowns and veneers.

Why is DeepClean mode 3 minutes without the app and just 2 minutes with app (the same as regular Clean)?

I believe the toothbrush vibrates in a different manner. Not sure why the timing is different. Ask the question on their website.

Desertcart Logo

Deliver to Croatia

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Description

🦷 Brush Like a Boss: Elevate Your Smile Game!

TRACK YOUR PROGRESS - Connect to the Sonicare app for personalized insights and habit tracking.
PLAQUE BUSTING POWER - Remove up to 10x more plaque than manual brushing for a dazzling smile.
ELEVATE YOUR ORAL CARE - Experience 12 customizable strengths for a tailored brushing experience.
SMART BRUSHING GUIDANCE - Intelligent pressure sensor helps you brush just right, every time.
TRAVEL READY CONVENIENCE - Charge on-the-go with a sleek USB travel case for ultimate portability.

The SONICARE Adult Philips HX9690/07 ExpertClean 7500 is a state-of-the-art electric toothbrush designed for optimal oral health. With 12 different strength settings, it offers a personalized brushing experience, removing up to 10 times more plaque than manual brushes. Its intelligent pressure sensor ensures you maintain the right brushing pressure, while the USB charging travel case allows for convenient charging anywhere. Connect to the Sonicare app for real-time feedback and progress tracking, making it easier than ever to maintain healthy brushing habits.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.