Merlion Office Chair,High Back Mesh Ergonomic Home Office Desk Chair with 3 Years Warranty, Adjustable Armrests,Adjustable Lumbar Support,Tilt Lock Mechanism (Grey)

I recently purchased the DA URBAN revolving chair, and I'm genuinely impressed with its quality. The chair is very comfortable for long working hours, with good back support and smooth height adjustment. The mesh back keeps it breathable, and the wheels glide effortlessly without making noise. Assembly was simple, and the overall build feels sturdy and premium for the price. It's an excellent choice for both work-from-home and office use. Highly recommended if you're looking for a comfortable and value-for-money ergonomic chair!

I am extremely happy with both the product and the customer support experience. When the chair arrived, I noticed that the left armrest was damaged internally. The rest of the chair was in perfect condition. Since I didn't want to go through the hassle of a return or exchange process, I contacted the seller's support team directly. They understood my concern immediately and, despite the return window still being open, offered to send replacement parts instead of asking me to replace the entire chair. A special mention goes to Vaishali from the support team. She was professional, patient, and genuinely focused on resolving the issue rather than simply following a standard process. She listened carefully to my concern, kept the communication clear, and ensured that everything was handled smoothly from start to finish. It's rare to come across customer service representatives who take such ownership of a customer's problem, and Vaishali did an outstanding job. To my surprise, within just 3 working days, the replacement package arrived. Even though I had reported an issue with only the left armrest, they sent both armrests, along with a complete set of screws, washers, Allen keys, a tightening wrench, and even a metal polish spray to address the minor scuffs on the chrome base. That level of attention to customer satisfaction is truly commendable. As for the chair itself, it is comfortable, sturdy, and feels well-built. It provides good support during long working hours and definitely offers excellent value for the price. The chair feels stable, the build quality is reassuring, and overall it is a great purchase for anyone looking for a reliable office chair without overspending. One suggestion for improvement: Adding multiple recline lock positions or adjustable recline angles would make this chair an absolute standout in its category. Overall, a fantastic purchase. The chair is great, but the exceptional after-sales support, especially the help provided by Vaishali, is what truly sets this company apart. She turned what could have been a frustrating experience into a positive one. Highly recommended!

Bought 2 chairs for ₹3,623 each during the offer (including card discount). Definitely the best ergonomic chair in this price range. The chair is comfortable, provides excellent lumbar support, has a soft seat, breathable mesh back, and was very easy to assemble. The build quality also feels solid and premium. Highly recommended for anyone looking for a comfortable office/work-from-home chair at a budget price.

The quality of this chair is excellent for the price. It feels sturdy, comfortable, and is a great value for money. After delivery, I noticed an issue with the hydraulic gas lift. I contacted Da URBAN customer support, and within just 2 hours they verified the issue through a video and immediately arranged to send a replacement part. What impressed me the most was that the 3-year warranty continues from the original purchase date and isn't affected by the replacement. That's a great sign of their commitment to customer satisfaction. Overall, I'm very happy with both the product and the after-sales service. If you're looking for a comfortable ergonomic chair with reliable customer support, I highly recommend the Da URBAN Merlion. Definitely worth the money!

I purchased the DA URBAN Merlion High Back Mesh Office Chair in August 2025 and have been using it daily for almost 10 months. Overall, I am very satisfied with both the chair's quality and the company's customer support. What impressed me the most is their warranty service. The customer support team is very helpful, responsive, and professional. They resolved my queries quickly, and the after-sales service is outstanding. I truly appreciate their support and commitment to customers. This product has been very useful for me, and I highly recommend it to anyone looking for a reliable and comfortable office chair. Great product, great service, and excellent value for money!

I have been using the Da URBAN Merlion Office Chair for a while now, and it has completely transformed my daily work-from-home routine. The high-back ergonomic mesh design provides excellent spinal alignment and keeps me completely sweat-free during long hours of sitting! The moulded foam cushion seat is incredibly comfortable, and the adjustable lumbar support and headrest make it easy to find the perfect posture.What truly sets this brand apart, however, is their exceptional customer service! Recently, a part of my chair accidentally broke, and I was worried about the replacement process. I contacted their customer support team, and they handled everything flawlessly. Under their generous 3-year warranty, they quickly dispatched the replacement component to my doorstep completely hassle-free! It is incredibly rare to find a brand that stands behind its product with such speed and professionalism! Between the great ergonomic features and the top-tier after-sales support, this chair is worth every rupee. Highly recommended! What I Liked Most: Ergonomic Design: Fits the natural curve of the human body perfectly. Premium Mesh: Highly breathable material that keeps your back cool. Smooth Mechanism: Tilt-lock, class-4 gas lift, and height adjustments work flawlessly. Exceptional Service: Fast, responsive customer support that resolves issues quickly

I ordered total 3 chairs and one chair has damage on headrest and right side armrest. So i requated for replacement of one chair, but they couldn't do that and accepted for refund today. Other two chairs are looks good, but need use them for few days to get the full review.

Update: I escalated the issue to the support team. They have helped me by replacing the parts. For the rusting issue they have provided the paint which i applied myself (as its Do-It-Yourself arrangement) Which did not get apply perfectly. But overall i am happy with the support. I have changed my rating to 4 star. Thanks Worst product ever purchased on Amazon The product quality is below standards, it matches with local company product. Since its made in China so the quality is sub standard like most of the Chinese goods. These guys procuring from China and selling here in India. After using the product for 1 year i have identified following Cons: 1. Mesh is getting break due to the back side support plastic not properly finished. 2. Hand support is not working as button is not working due to the low standard quality of the button. 3. Chair back rest is not aligned properly with the chair so there is an alignment issue identified after using it. 4. Lumber/Back support is not comfortable for regular use. 5. Rusting has started coming on the metal piece which is holding wheels. 6 Seat cushion is pressed after one year of use. Pros: 1. Wheels are of fine quality working till now 2. Seat's comfort is ok

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