L'Oreal Paris Excellence Creme Hair Color, 4 Dark Brown

I haven’t used the product yet as it didn’t come with any gloves which was frustrating.

I have been using this for decades and the last two times it didn't cover the gray and instead left a orangey hue on the roots. I always follow the instructions exactly, and haven't changed how I use it anyway. The first time it didn't work I thought maybe just faulty product. Second time it didn't work I looked at the box and it says 'New' on the box now. I looked at the L'Oreal website and it is says, "Experience visibly better hair quality than before colouring* with Excellence by L'Oréal Paris now enriched with hyaluronic acid!" Oh dear, a new formula. Perfect example of "If it ain't broke don't fix it." So I tried to chat with online support explaining it no longer works. First they said the formula isn't new - I had to point them to their own website page. Then they said it isn't all that new.... Then came a lot of stupid suggestions, like "did you follow the instructions" and "try leaving it on longer than the instructions say" ... and more such nonsense. So I told them it doesn't work, and they need to go back to the old formula. I also noticed the formula is lumpy, comes out thicker and takes more effort to squeeze it out of the bottle. Maybe it just doesn't mix anymore. Or maybe the extra ingredient(s) or removed ingredients stop the dye penetrating the hair. Who knows, it just doesn't work. I also noticed that even after a few shampoos the colour was coming off my hair and onto my white towels! Such a shame, now I have to find another brand. Do not waste your money on this.

The best color and covers gray hair well. I always take only her. And it lasts a long time

I really liked that everything was very simple and i was worried that if i got the dye on my forehead, neck arms etc...that it wouldn't wash off. (past experiences were bad with other hair dye kits) As soon as I finished applying the hair dye/cream, I used a hair claw-clip to cluster my hair up high on my head, set a 30 minute timer and went immediately to wipe the places i got the dye on mt skin with a warm wash cloth. came of super easy. I was surprised and relieved! I will definitely buy this product again. I have had compliments of the color and my hair feels refreshed, soothed and hydrated! Also, with all the stress with Covid-19 I felt like I had an explosion of gray hairs and I am 33 and couldn't handle that many so fast! lol they all got fully covered! The tips I have are do it with a good ventilation and read the instructions. I also made sure my curly hair was brushed out very well and used a wet Brush to make sure the dye was getting brushed through. I recommend buying to boxes of dye just in case you need more dye to cover your head. I have thick hair at shoulder length and I used every drop and it was just enough. I am happy i bout two tho, bc I will re-do it again when needed. Hope this was helpful:)

It covered my grey hair really well! I was able to dye my hair thoroughly all by myself, and the process was easy to follow. I do wish the amount was a little more for my medium-length hair, but it still worked very well and gave great coverage. Very happy with the results so far!

Great product. Competitive pricing and easy to order without leaving the house. Thank you.

I love it, it does to cover gray hairs longer than another brand