Two hours, many calibrationa, 1 minutes later: "The tank is empty or removed" error message that doesn't go away. Frustrating. Help?

Please follow the steps below to calibrate your fountain step by step: 1. Place the base separately on a hard, flat surface. 2. Enter the DEVICE SETTING and Tap the "Calibration." 3. First Step: Confirm and Calibrate the base first. (Do NOT place the water tank or anything on the base.) 4. Assemble the tank without adding water and install the filter(pump, water pipe, water tray, filter lid, and spout). 5. Second Step: Place the water tank on the base and confirm the calibration. (Do NOT add water and install the filter.) Should you have any questions, please reach out to our support team. (Attached to the user manual) Have a great day!

Is this cat water fountain suitable for dogs?

Hi friend, Thank you for your question. This cat fountain is not recommended for dogs, only recommended for cats. Should you have any questions, please reach out to our support team. (Attached to the user manual) Have a great day!

Will this send a push notification to my phone when the water level is low?

YES. You will receive a low water alert from the APP, but you need to turn on the notification permission for the PETLIBRO APP on your phone first. Should you have any questions, please reach out to our support team. (Attached to the user manual) Have a great day!

Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

Help Track order

Account Cart

Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

Help Track order

Account Cart

PETLIBRO Cat Water Fountain, App Monitoring Pet Fountains for Cats Indoor with Stainless Steel Tray, 2.5L/84oz Dockstream Automatic Water Dispenser for Drinking, 2.4G Wi-Fi Smart Bowl Inside

PETLIBRO Cat Water Fountain, App Monitoring Pet Fountains for Cats Indoor with Stainless Steel Tray, 2.5L/84oz Dockstream Automatic Water Dispenser for Drinking, 2.4G Wi-Fi Smart Bowl Inside

Product ID: 528747967

Details

Brand
PETLIBRO
Color
White
Item Weight
2.1 Pounds
Material
Acrylonitrile
Product Dimensions
9.1"L x 7.5"W

💧Multi-layer filtration system

📶2.4GHz Wi-Fi connectivity

🔔Real-time hydration alerts

Description

💧 Stay ahead of your cat’s health with smart hydration — because they deserve the best!

PAW SENSE HEALTH MONITORING - Comprehensive hydration data with easy-to-read reports to keep your feline friend thriving.
SMART ALERTS ZERO WORRIES - Never miss a filter change or water refill with timely app notifications.
EFFORTLESS CLEANING SETUP - Detachable wireless pump and tank design make maintenance a breeze—no tangled cables, no hassle.
HYDRATION GOALS AT YOUR FINGERTIPS - Set and track your cat’s drinking habits effortlessly via the intuitive app.
WHISPER QUIET STAINLESS STEEL DESIGN - Sleek 304 food-grade tray with ultra-quiet 23dB pump for peaceful hydration moments.

The PETLIBRO App-Controlled Cat Water Fountain combines smart 2.4GHz Wi-Fi connectivity with a multi-layer filtration system and a stainless steel tray to deliver fresh, clean water while monitoring your cat’s hydration in real-time. Featuring the PawSense Health Monitoring System, it tracks drinking volume, frequency, and time through an easy-to-use app that sends alerts for water levels and filter changes. Designed for quiet operation at 23dB and easy maintenance with a detachable wireless pump, this fountain ensures your cat stays healthy and hydrated with minimal effort from you. Backed by a 24-month warranty, it’s the ultimate smart hydration solution for indoor cats.

Specifications

ASIN	B0BSFB2D37
ASIN	B0BSFB2D37
Additional Features	App Control, Cat Water Fountain with Stainless Steel Tray, Drinking Data Monitoring, Easy to Clean, Pet Water Fountain with Wireless Pump (Easy to Clean)
Animal Water Dispenser Form	Fountain Water Dispenser
Best Sellers Rank	#63,507 in Pet Supplies ( See Top 100 in Pet Supplies ) #961 in Cat Fountains
Brand Name	PETLIBRO
Capacity	2.5 liters
Color	White
Customer Reviews	4.0 4.0 out of 5 stars (1,620)
Date First Available	May 9, 2023
Dog Breed Size	Extra Small, Medium, Small
Global Trade Identification Number	00755752951994
Included Components	1AC Power Adapter, 1App Monitoring Cat Water Fountain, 1Multi-layer Filter & Pump Sponge, 1User Manual, 1*Wireless Pump
Indoor Outdoor Usage	Indoor
Item Dimensions L x W x H	9.1"L x 7.5"W x 6.3"H
Item Type Name	Cat Water Fountain 01
Item Weight	2.1 Pounds
Item model number	PLFF005
Manufacturer	PETLIBRO
Manufacturer	PETLIBRO
Manufacturer Part Number	PLWF105
Material Type	Acrylonitrile Butadiene Styrene (ABS), Stainless Steel
Model Number	PLFF005
Pet Type	Cat, Dog, Small Animal
Power Source	Corded Electric
Product Dimensions	9.1 x 7.5 x 6.3 inches; 2.1 Pounds
Target Species	Cat
UPC	755752951994
Unit Count	1.0 Count
Voltage	2.4 Volts (AC)
Warranty Description	24 Months

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Abdullah B.

Great price for an authentic product. Fast international shipping too!

3 weeks ago

Zainab N.

Fantastic and great service. Shipping was faster than expected.

1 week ago

View all Trustpilot reviews

Shop Global, Save with Desertcart

Value for Money

Competitive prices on a vast range of products

Shop Globally

Serving millions of shoppers across more than 100 countries

Enhanced Protection

Trusted payment options loved by worldwide shoppers

Customer Assurance

Trusted payment options loved by worldwide shoppers.

Desertcart App

Shop on the go, anytime, anywhere.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Rajesh P.

Customer service was outstanding when I had questions about the product.

2 days ago

Anjali K.

The product quality is outstanding. Exactly what I needed for my work.

1 month ago

View all Trustpilot reviews