What is the inner lid made of? I don't want any aluminum.

Thank you for your inquiry. The inner lid for the NW-JEC rice cooker is made of aluminum. Please contact Zojirushi America Customer Service at 1-800-733-6270 for further assistance or email support@zojirushi.com

My wife likes her white rice on the crunchier side where I like mine on the moist side. Does this rice cooker allow for user saved preferences?

Thank you for your inquiry. The Pressure Induction Heating Rice Cooker & Warmer NW-JEC18 has a menu feature called "My Rice (49 Ways)" – Just input how the rice turned out, the rice cooker will make small changes to the cooking flow until it gets to the way you like it. Please contact Zojirushi America Customer Service for further assistance by email at support@zojirushi.com

How long does it take to cook white / regular rice?

Thank you for your inquiry. It takes approximately 49-55 minutes to cook white rice. This takes in to account the soaking, cooking, and steaming time to cook delicious rice. Please contact Zojirushi America Customer Service for further assistance by email at support@zojirushi.com

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🍽️ Elevate Your Dining Experience with Precision Cooking!

SMART COOKING WITH AI - Let the advanced fuzzy logic technology learn your preferences for consistently perfect results.
ENERGY EFFICIENT DESIGN - Save on energy bills with a powerful 930W heating element and a smart timer function.
VERSATILE PRESSURE SETTINGS - Choose from 3 pressure levels and 4 different settings to achieve your desired texture.
PERFECTLY COOKED RICE EVERY TIME - Experience the magic of pressurized cooking that transforms your rice into a sticky, plump delight.
EFFORTLESS KEEP WARM FUNCTIONALITY - Enjoy your meals at the perfect temperature with 4 customizable keep warm settings.

The Zojirushi NW-JEC18BA Pressure Induction Heating Rice Cooker & Warmer offers a 10-cup capacity and advanced AI technology for perfect rice every time. Paired with the CV-JAC50XB VE Hybrid Water Boiler & Warmer, this duo ensures your meals are cooked to perfection and kept warm effortlessly, all while being energy efficient and user-friendly.

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.