Does anyone have problems with the mopping feature not working? Hardly any water comes out and the pad is not very wet. This is a brand new vacuum.

You might need to call Ecovacs they would send you different mopping pads! You could test the water absorption of the current pad and see why there is almost literally less less water absorbed through the current pad. Some bought another brand mopping pad like Dreametech and put it on and works!! Search on YouTube about this problem some could tell exact same issue like yours! Good luck!

How high of carpet will it work on?

My carpet is about 3/4” and it works fine on it, not sure how high it will go but seems to work good.

Once the mapping is done, can you set it in the middle of an area and to start cleaning as opposed to starting from the charging dock

Yes, kind of. You can assign what rooms you want it to clean in order, but if you want it start in the “middle” of a room and clean outward, no it can’t do that. Once mapped you can have it clean a assigned room or several rooms instead of the entire mapped area. You can also narrow the cleaning down in a room to just clean a rug or small patch, but no you can’t have it start in the middle of a room. I will tell you I have been very impressed with the Deebot. It has never got stuck or lost and it cleans the under table and between chairs very well.

Does this come with 1 air freshener?

Yes it comes with 1 air freshner

Ecovacs Deebot T20 Omni Robot Vacuum And Mop Hot Water

Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

Help Track order

Account Cart

Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

Help Track order

Account Cart

Description

✨ Clean smarter, not harder — the future of floor care is here! 🧹

SMART CARPET PROTECTION - Auto-lift mopping system detects carpets and lifts mop to keep rugs dry and pristine.
UNMATCHED SUCTION POWER - 6000Pa turbo suction with tangle-free rubber brush conquers dust, pet hair, and debris effortlessly.
HEAT POWERED MOP CLEANING - Industry-first hot water mop wash & hot air drying for spotless floors without lifting a finger.
VOICE CONTROLLED CLEANING FREEDOM - YIKO Voice Assistant lets you command your robot hands-free — cleaning your home just got futuristic.
NEXT GEN NAVIGATION OBSTACLE AVOIDANCE - TrueDetect 3D 3.0 tech scans in real-time to dodge toys, wires, and furniture with millimeter precision.

The ECOVACS DEEBOT T20 Omni is a cutting-edge robot vacuum and mop featuring industry-first hot water mop washing at 131℉, self-emptying dustbin with up to 75 days capacity, and powerful 6000Pa suction. Equipped with TrueMapping 2.0 for precise 360° home scanning and advanced TrueDetect 3D 3.0 obstacle avoidance, it intelligently navigates complex spaces. The OZMO Turbo spinning mop with auto mop lift protects carpets while delivering deep edge cleaning. Voice control via YIKO Assistant and smart home compatibility make it a seamless addition to any modern home.

Specifications

ASIN	B0C4DFB33W
Battery Life	190 minutes
Battery Type	Lithium Ion
Best Sellers Rank	#1,801,690 in Home & Kitchen ( See Top 100 in Home & Kitchen ) #1,111 in Robotic Vacuums
Brand	ECOVACS
Brand Name	ECOVACS
Color	White
Compatible Devices	Amazon Echo
Control Method	App, Voice
Controller Type	App Control, Button Control, Voice Control
Customer Reviews	3.1 out of 5 stars 730 Reviews
Filter Type	Cartridge
Form Factor	Robotic
Global Trade Identification Number	00850035395646
Included Components	2 auto-seal dust bags, DEEBOT T20 robot, Mop Pad, OMNI station, Side Brush
Indoor Outdoor Usage	Indoor
Item Dimensions L x W x H	14.3"L x 14.3"W x 4.1"H
Item Type Name	robot vacuum cleaner
Item Weight	51 pounds
Lithium Battery Voltage	14.4 volts
Manufacturer	ECOVACS
Manufacturer Part Number	OZMOT20M
Model Name	deebot
Model Number	OZMOT20M
Noise Level	67 db
Number of Items	1
Number of Power Levels	3
Other Special Features of the Product	Hot Water Mop Washing, Auto Mop Lifting, Self-Emptying, Hot Air Drying, 6000Pa Suction, OZMO Turbo Spinning Mopping, TrueDetect 3D 3.0 Object Avoidance, multi-floor mapping, 3D Maps,, YIKO Voice Assistant, Support Alexa and Google Assistant, tangle-free rubber brush, Edge deep cleaning, virtual boundaries
Power Source	Battery Powered
Product Dimensions	14.3"L x 14.3"W x 4.1"H
Recommended Uses For Product	Home cleaning, Daily use, Carpet cleaning, Hard floor cleaning, Wooden floor cleaning, Low-maintenance cleaning, Voice-controlled cleaning, App-controlled cleaning
Special Feature	Hot Water Mop Washing, Auto Mop Lifting, Self-Emptying, Hot Air Drying, 6000Pa Suction, OZMO Turbo Spinning Mopping, TrueDetect 3D 3.0 Object Avoidance, multi-floor mapping, 3D Maps,, YIKO Voice Assistant, Support Alexa and Google Assistant, tangle-free rubber brush, Edge deep cleaning, virtual boundaries Special Feature Hot Water Mop Washing, Auto Mop Lifting, Self-Emptying, Hot Air Drying, 6000Pa Suction, OZMO Turbo Spinning Mopping, TrueDetect 3D 3.0 Object Avoidance, multi-floor mapping, 3D Maps,, YIKO Voice Assistant, Support Alexa and Google Assistant, tangle-free rubber brush, Edge deep cleaning, virtual boundaries See more
Style Name	Deebot T20 OMNI
Surface Recommendation	Carpet, Hard floor, Wooden floor
UPC	850035395646
Voltage	110 volts

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Zainab N.

Fantastic and great service. Shipping was faster than expected.

1 week ago

Ali H.

Fast shipping and excellent packaging. The Leatherman tool feels very premium and sturdy.

1 day ago

View all Trustpilot reviews

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ravi S.

I loved the variety of products available. Will definitely shop again.

2 months ago

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

View all Trustpilot reviews

ECOVACS DEEBOT T20 Omni Robot Vacuum and Mop, Hot Water Mop Washing, Self-Emptying, Hot Air Drying, 6000Pa Suction, OZMO Turbo Spinning Mop with Auto Mop Lift, Obstacle Avoidance, YIKO Voice Assistant

Details

Details

Description

Specifications

Common Questions