SurfaceSense Allergen Lift-Off Pet Upright Vacuum, with Tangle-Free Multi-Surface Brush Roll, LED Headlights, & Lift-Off Technology

I am extremely impressed with this vacuum cleaner. It exceeded my expectations by far. I felt like the model on the video they have on the website the first time I used it LOL. - The lift-off option paired with the wand is my favorite feature! I was finally able to vacuum the stairs carpet without hurting my lower back. It is also very convenient for narrow spaces, like behind the furniture. - It has excellent maneuverability! Cleaning underneath the dining table was so easy because the bottom part swivels around the table legs smoothly. - I liked that the features are clearly labeled on the vacuum itself, so I didn't need to find the user manual to remember how to use the lift-off option. - I think it's light-weight for an upright vacuum cleaner, at least a lot lighter than the one I used to have. My arms didn't hurt after vacuuming the house, including carrying it while vacuuming the stairs. - It has excellent suction power! It did an amazing job cleaning the carpet on the heavy traffic area in the living room. - I love the tangle-free brush-roll. I have long hair and a tangled brush was the main problem I had with my previous vacuum cleaner. - It was very easy to remove and reinsert the canister. You only have to press a button to empty out the canister. - The noise level is slightly lower than my hair blower (T3 professional air hair dryer - around 70's dB in low setting). My teenager son thinks it's quiet, I'd say it's moderate. My dog didn't run away when I was vacuuming near him but he's still weary of it.

This is a great vacuum! And will always buy Bissell! It’s pretty light to use and great suction power! It also has a light on it to make it easier to see! It really picks up the cat hair well!

Only used it a couple of times so far, I have carpet and linoleum in my apartment. The vacuum does a great job on both surfaces and automatically slows down for hard surfaces, works as advertised! Theres enough suction even with the vent in the handle open on the hard floor that you can see dust and dirt moving towards the vacuum from the sides and corners of the wall. It turns really easily and almost on a dim, its not too heavy either which is nice and you can detach the vacuum head to lighten it even more. I'm very happy with this product so far and can recommend it.

Purchased the vacuum cleaner 7/15/21. It worked amazingly well (after finally replacing a much hated Dyson Animal Ball 2). This thing pulled dirt and pet hair out of the carpets like crazy. The brush stayed clean despite multiple long haired, double coated XL dogs. Kibbles would sometimes get stuck at the opening to the dirt cup, clogging up the hose, but I could live with it. About a month ago the Bissell lost suction, would constantly overheat and shut off the engine. I washed the dirt cup and the inner components, the filter and the hose. I replaced the post filter. Nothing worked. Still no suction, overheated and shut off. I disassembled the head, removed the brush and checked behind it for obstructions in the suction hole. It was clear. I untwisted the short hose in the back to see if anything was stuck in there. (That hose connection is tricky. It's impossible to get a good grip on it to unhook, but twisting it back into place is even more difficult. If not seated correctly and the connector fully twisted onto the tube, it will fall off while vacuuming, blowing dust and dirt all over.) Eventually I contacted Bissell today for troubleshooting and most likely a warranty claim. On the phone I ended up stuck in the holding loop twice, because of "higher than usual call volume". The chat function would constantly switch between available and not available, even during the chat, at which point I couldn't even type a response. Of course I was given the website for how to disassemble and remove clogs and required to perform all of those steps AGAIN...which still didn't improve the suction. I had already traced the lack of it back to the "black hole" behind the dirt cup, where the suction was also very low. Out of sheer frustration I decided to shove the nozzle of a stick vacuum cleaner, wrapped with a cloth for an air seal, into that hole to see if there was anything in there. I ran the stick vacuum for a minute or two and could hear the Bissell's turbine spinning. That did the trick! It sucked out a wad of dog fur and dust/dirt. The Bissell now runs perfectly again, no more overheating and the suction is back to it's original level. I deducted 1 star from the overall rating and 2 from the suction, because of this frustration and inability to get to the bottom of the "black hole", having no instructions on how to handle clogs in THAT particular area, crappy customer support availability despite the listed of late hours, and the insistence by the representatives to re-check and re-clean areas (hose, wand, dirt cup, filters and connections) most of us have already done multiple times. Still - and now again - loving that Bissell, though.

Died after 6 months. Followed all maintenance and filter changes but it started to smell like a burning weird smell and it died and i used it maybe once a week if that. It never sucked the dirt from the edge of the walls either. The second one to pack it in under a year. Going to purchase Miele again as that one I had lasted me over 12 plus years and it is still in use.

Very powerful vacuum and very good on carpets and hard floors. But it is awkward, heavy and not user friendly. Would be good in a big area! Easy to clean out but so heavy. I am sorry I got that. I was looking fir a lighter thing for quick sweeping!