Flow 3D Printing Pen for Teens, Adults & Creators – Black, with Free Refill Filaments, Stencil Book & Guide, 3.1 x 10.74 x 4.44 inches

I bought this pen as a Christmas gift for my daughter. The pen worked for a while but then stopped working. I took this opportunity to teach my daughter how to handle customer service issues herself. So my 12yr old, contacted the company's customer service department and informed them she was 12yr old. First off, the level of professionalism of this group was amazing, even speaking to a young person. I, of course, closely monitored what transpired through my email account. The company sent a replacement pen. No questions asked, only asked to return the previous equipment. After receiving the replacement, it instantly failed. After this occurrence, I investigated the pen myself, and could smell a burning smell inside the pen. This led me to believe that the motor had burned up, and to do so right out of the box it had to be the power supply. After emailing customer service about this, they sent a new pen and new power supply immediately, no questions asked. We then sent them back the old equipment and the old power supply for them to test. It was in fact a faulty power supply that caused the issues. The company representative even followed up with me to let me know what they found after testing. The company reps were actually reaching out to us to make sure things were correct, and that we were happy with the product. There were a few times during the process that we actually forgot and the reps reminded us that they wanted to help us. Superb customer service, never dealt with better people.

Awesome pen! I have used it a few times and like it so far. I even use it to do small repairs on my 3d printed parts.

The 3Doodler pen is a unique way to create 3D-style drawings and small craft projects. It’s fun to experiment with and encourages creativity in a different format than traditional drawing. Once you get used to it, it opens up a lot of creative possibilities. It does take practice to control smoothly, but overall it’s an interesting and engaging creative tool.

Super fun 3d pen for kids. Sleek look and great functionality. Easy to use. Heats up great no complaints.

it works great and easy to use and very creative

Good first pen! However not till after purchase and use I realized you HAVE to use 3doodler filaments only 4 off brands are to thin n is stated in after market reading. MUST run from wall outlet. usb use keeps shutting off after 3-4sec of use and u can hear motor struggling. PIC shows 1 drk blue filament stick that's all u get. Like I said nice first 3d pen. If u going to really use pen, step up to pro models and don't waste money on this. Product is sturdy and easy to use though. 2spd settings which is nice. Want just for fun, buy the product. Remember though have to use 3d doodlers filaments. I really don't like when manufacture force their refills only. If someone knows different in this please let me know alternatives, for I have a bunch of purch. Filaments I can not use with this pen.

Worked good. Kids like it.

The plastic feeder can't seem to get purchase even on the plastic that ships with it, much less any sort of PLA that is recommended for it. You have to manually feed the plastic in the back with the push rod and then it might start spewing out hot plastic, or it might not. The plastic that does come out of the end is super tiny, much smaller than what is pictured. They show people printing and holding in the air, but you cannot do that as the small plastic will bow and bend, so anything you want to make standing up will not look right. You can try to make something laying down, but it sticks to paper, and it won't come out if you use a silicon pad, because it doesn't adhere. It won't feed out unless you use both hands, one to hold the pen, and another to push the plastic. If you are done with your creation of ugly spaghetti then you can turn off the thing and let the plastic solidify in the end of the nozzle, requiring you to pull off the nozzle and fiddle with it to get the cold plastic back out. Overall, I'd rate this a 'do not buy' as it will only cause frustration.

This is very difficult for a child to use. It keeps getting stuck when you change colors. It's alot of maintenance to just use it. Also it does not work like how the pictures show it. This is just a wholesome piece of garbage and time waster.

Over school break I bought my 7 year old: this pen, an expensive boomerang, a drone with live video broadcast, a bunch of books, a Lego set, and a couple other things about equal prices. He played with this twice as much as the rest combined, and it's a very creative toy. I would TOTALLY RECOMMEND the pen to anyone. Now, it's a bit frustrating to use, of course. The melted plastic won't do exactly what you want, and there's a little smell and a little chance of burning your fingers a bit. But, these aren't bad problems. It's a nice challenge to figure out how to use the melted plastic. It's a new artistic medium, really! Even the ABS doesn't smell much, and the PLA almost not at all. We keep a little bowl with a big ice cube in it, and when we get a little burn, just getting ice within 1 second keeps it from actually causing an injury. However the company's support is some of the worst I've dealt with. You must buy more plastic for this pen to print, and their distribution is horrible outside America, it seems. Their prices in Japan are 3x the prices in the US for the exact same thing. They make insulting excuses as to why. ("Our distribution for Asia is in Hong Kong so unfortunately it's impossible to sell cheaply in Japan!" Well gosh, why not have a distribution center in Japan? It wouldn't be difficult!!!) Further, even in the US, you have to buy the plastic in color assortments you may not want. They won't let you buy just the colors you're actually going to use. On balance I would recommend this to anyone in the US, but would not recommend to anyone outside the US.

Funktioniert wie es soll, wenn man wohl auch erst etwas Übung braucht. Schade ist, dass man nicht gleich starten kann, weil man erst wenn das Gerät da ist feststellt, dass man noch einen passenden Stecker benötigt. So etwas gehört, wie ich meine in die Beschreibung. Eine Bedienungsanleitung in Deutsch gibt es leider nicht - diese ist in englisch. Ich glaube aber, das sich das Gerät quasi selbst erklärt. Mit ein bissel Englisch und ein bissel probieren, kriegt man raus, was man braucht.

Not charging and not working + the tip got very hot when it was connected to the charger, and it heated my daughter’s fingertip as well!

Pen didn’t work, plastic (that came with the box) wouldn’t get sucked into the pen, it also came pre-used, plastic ends were visibly just snatched out of the pen. Don’t buy!