3M Garden Banana Outdoor Waterproof Freestanding Parasol LED Lights Hanging Cantilever Umbrella Sun Shade with Crank Handle Cross Base

Greta umbrella, buy again

I was so excited to open this as it was a birthday gift but unfortunately that is where the excitement ended. It is extremely difficult to assemble - actually gave me a huge blood blister. Then there is the quality. Cheap plastic components. Plastic sleeve that stops the arm bending down was immediately under stress and would snap very soon. Then the rope used to crank it up actually snapped inside on first use. It also topples over easily. We filled the suggested weight bag that was sold alongside it with sand and still had to put a heavy concrete block on it to stop it toppling over. I dread to think what would happen if a slight zephyr of a breeze stirred in the garden! The whole thing was a disaster and the snapping rope that is used to open the thing was the last straw. I am bruised, beaten and defeated by this poor quality item. So, I decided to contact customer services. Well! After a fruitless attempt to contact Amazon customer service using their appalling AI system which sent me in circles repeating the same question and answer over again, I decided to try the good old fashion method of phoning them. Remember the old days when we could actually talk to a human being?! But guess what? No phone number visible in the customer service section of the app or on the website. I had to Google their phone number - found it deep down in the web - and it’s not the old free number either. On the bright side once I found that customer service number and yelled at the automated ai that I wanted to talk to a human being, I eventually was put through to an actual real person. I spoke to a very helpful person who has organised a full refund without me having to return the thing. I am grateful for this. But sad I don’t have working umbrella in the heatwave.

I love this!! Absolutely huge would recommend to fix to the floor as does tip due to weight but prefect waterproof solar lights making our garden look classy at night really east to set up too.

I am always looking for good price items. This is one of them and the quality is better than I expected. The look is very nice and the assembly was not too difficult. The fabric is water resistance. The led light is included but don't expect it to be too light by its solar panel. One concern is to avoid strong wind when open it. The umbrella is not fixed and will swing heavily.

This is a really nice parasol. It is easy to assemble and the led lights with are inset within the spokes and are a welcome addition. Unfortunately the parasol is let down by a single component. That is the sliding sleeve (made of plastic) which locks the parasol arm in position when the parasol is in use. This component holds the full weight of the parasol and being so flimsy has split along its entire length. This sleeve needs to be made of much stronger plastic or forged aluminium. I was able to make a temporary repair using two jubilee clips holding the sleeve together until I either print a replacement or forge one from aluminium. This is the only reason I given three sstars.I really think the manufacturer needs to upgrade this component.

Grest product very sturdy

Very odd design only when it is the slightest bit windy it blows all over the place - not sturdy at all - looks cheap also

We have had our parasol just over a year and have noticed that one part that holds the item in place has severely bent over. This is because, as with many of the parts, it is made of plastic and therefore cannot put up with any wind, even a light breeze! We have contacted the manufacturer and it is out of warranty. We won’t be buying another one. Not fit for purpose.