How can I troubleshoot if my dual monitors cannot achieve 4K@60Hz simultaneously?

This might be due to the bandwidth limitation of the laptop. You can take the following steps 1). Ensure that your laptops supports DP 1.4 first. 2). Lower your monitor's resolution or refresh rate. 3). Replace another high standard HDMI cable.

When I connect to more than 2 monitors with Mac, why do both monitors show the same image?

When 2 or 3 monitors are connected to Mac, the docking station can only support extending one monitor, and the other monitor can only copy the monitor you extended, which means it only supports AAAA or ABBB. Do NOT support differential display (ABCD)

Can the USB interface be connected to a wireless mouse? What is the operating distance?

The Logitech G602 wireless mouse needs to be used at a distance of about 0.8 meters when connected alone; when connected to a USB3.0 device at the same time, the mouse needs to be used at a distance of about 0.5 meters.

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UGREEN Docking Station Triple Monitor, Revodok Pro USB C Dock (13-in-1) with Dual HDMI, DP, 10 Gbps USB-C and USB-A Data Ports, 100W PD, Ethernet, SD/TF, 3.5mm Audio for XPS, Thinkpad and More

Product ID: 576610776

Details

Brand
UGREEN
Color
Gray
Compatible Devices
Dell XPS with
Hardware Interface
3.5mm Audio
Item Weight
0.34 kg
Number of Ports
13

⚡100W Power Delivery

🌐1Gbps Ethernet speed

🖥️13-in-1 multiport hub

Description

🚀 Triple your productivity, not your clutter!

EXPAND YOUR WORKSPACE - Connect up to 3 external 4K displays simultaneously for ultimate multitasking and immersive productivity.
ALL IN ONE CONVENIENCE - 13 versatile ports including HDMI, DisplayPort, SD/TF card readers, and audio jack—your minimalist desk’s best friend.
POWER THROUGH YOUR DAY - 85W USB-C pass-through charging keeps your laptop energized while powering peripherals seamlessly.
ROCK SOLID CONNECTIVITY - Gigabit Ethernet ensures stable, high-speed internet for lag-free video calls and downloads.
BLAZING FAST DATA TRANSFER - Experience ultra-responsive file transfers at 10Gbps via USB-C 3.2 Gen 2 ports—no more waiting around.

The UGREEN Revodok Pro 313 is a premium 13-in-1 USB-C docking station designed for professionals seeking a sleek, all-encompassing workstation upgrade. Supporting triple 4K displays, 10Gbps data transfer, 100W power delivery, and gigabit Ethernet, it transforms compatible laptops like Thinkpad and Zenbook into powerhouse multitasking hubs with seamless connectivity and fast charging.

Specifications

ASIN	B0C1Y8RPG7
Best Sellers Rank	#35,488 in Computers & Accessories ( See Top 100 in Computers & Accessories ) #1,309 in Laptop Docking Stations
Brand	UGREEN
Color	Gray
Compatible Devices	Dell XPS, Thinkpad, Laptops with USB-C port
Customer Reviews	4.2 4.2 out of 5 stars (374)
Global Trade Identification Number	06941876219780
Hardware Interface	3.5mm Audio, DisplayPort, Ethernet, HDMI, MicroSD, USB
Item Dimensions L x W x H	4.76"L x 1.06"W x 0.47"H
Item Weight	0.34 kg
Manufacturer	Ugreen Group Limited
Mfr Part Number	15978
Minimum Required Operating System Version	Windows 7
Model Number	15978
Number of Ports	13
Total Number of HDMI Ports	2
Total Usb Ports	5
Wattage	100 watts

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