I ordered two bottles, the box and bottles were crushed upon arrival. I tried to go through the return center. What should I do to get a refund?

I didn’t have that happen to me regarding these bottles but I did have that happen for something else. I ended up calling Amazon support and then sending them a picture of it as well.

Is this still being shipped with such bad packaging that the bottle breaks in transit?

I have only ordered this one time and it came in without breaking.

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Big Tree Farms Organic Coco Aminos - Liquid Coconut Aminos, Soy-Free Sauce, Low Sodium, Soy Alternative, Gluten Free, Kosher, Warmly Umami, Marinade & Sauce, Non-GMO - Original, 32 Fl Oz (Pack of 1)

Product ID: 57917852

Details

Brand
Big Tree Farms
Flavor
Original
Item Weight
33.8 Ounces
Package Information
Bottle
Specialty
GMO Free row

🌱Gluten & soy free, Non-GMO

🥥Organic coconut nectar base

🧂50% less sodium than soy sauce

€ 80.98

Duties & taxes included

In stock

Sold byAmazon CroatiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Croatia.

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Description

🥥 Elevate your meals with the clean, crave-worthy umami boost you didn’t know you needed!

PURE CLEAN INGREDIENTS - Crafted with organic coconut blossom nectar and Balinese sea salt—no artificial additives.
VERSATILE CULINARY ESSENTIAL - Perfect as a marinade, glaze, dip, or finishing sauce to elevate any dish.
SOY FREE GLUTEN FREE POWERHOUSE - Enjoy a clean, allergen-friendly alternative that fits your mindful lifestyle.
SUSTAINABLY SOURCED FARMER FIRST - Support the world’s largest sustainable coconut supply chain empowering local communities.
HALF THE SODIUM DOUBLE THE FLAVOR - Savor the warmly umami taste with 50% less sodium than traditional soy sauce.

Big Tree Farms Organic Coco Aminos is a premium, soy-free liquid seasoning made from organic coconut flower nectar and Balinese sea salt. With half the sodium of traditional soy sauce, it offers a warmly umami flavor that’s gluten-free, non-GMO, kosher, and free from artificial preservatives. Perfect for health-conscious foodies seeking a versatile marinade or dipping sauce, it supports sustainable farming and ethical sourcing.

Specifications

ASIN	B076YFZVFR
Age Range Description	Adult
Best Sellers Rank	#10,256 in Grocery & Gourmet Food ( See Top 100 in Grocery & Gourmet Food ) #2 in Coconut Sauce
Brand	Big Tree Farms
Brand Name	Big Tree Farms
Container Type	Bottle
Cuisine	Asian cuisine
Customer Reviews	4.7 out of 5 stars 2,580 Reviews
Flavor	Original
Item Form	Liquid
Item Package Weight	1.09 Kilograms
Item Weight	33.8 Ounces
Manufacturer	Big Tree Farms Inc
Number of Items	1
Number of Pieces	1
Package Information	Bottle
Package Weight	1.09 Kilograms
Part Number	HU-XI-201
Size	32 Fl Oz (Pack of 1)
Specialty	GMO Free row, Gluten Free
UPC	873204000967
Unit Count	32 Fluid Ounces

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

Fatima A.

Best international shipping I've ever tried. Worth every penny!

3 days ago

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€ 80.98

Duties & taxes included

In stock

Sold byAmazon CroatiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Croatia.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Meera L.

Smooth transaction and product arrived in perfect condition.

3 weeks ago

Farhan Q.

The delivery time was excellent, and the packaging was secure.

2 months ago

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