Is there a guarantee on this product if it breaks or stops working after a little while?

Hi! We have a lifetime warranty on all flowtoys-manufactured products. Here are the basics:- If any non-electronic part fails for any reason, we will replace it for free.- If the capsule light inside your poi is defective/not working and not physically damaged (cracks or split shell or water damage), we will replace it for free.- If the capsule light is defective and physically damaged (cracked, split, water damage), we will replace it for $17.50/capsule + shipping.- Loss is not covered, so please don't throw away defective or damaged parts! Feel free to email us at support (at) flowtoys (dot) com if you have any questions or need warranty service! We'll be happy to help you out. :)

Can i just get s replacement plastic piece?

Yes you can - please type flow.toys in your address bar, and it will take you to us directly. We sell parts individually there, though not on amazon.

I bought a set and my chargers no longer charge as the pod i think shorted out the wires. are these covered under warrenty or can i use any micro usb?

Hi Victoria!You can use any micro USB cables to charge your podpoi =) If you're finding that your poi aren't charging, it may be another issue and we'd be happy to help sort you out. Please try charging your lights with another USB cable and if the lights don't respond, you can contact us at warranty@flowtoys dot com and we'll see about getting your lights fixed ASAP! We can get you more troubleshooting there, and even instructions for replacement if need be. We hope to hear from you soon!- Flowtoys

why there is no shipping to china ?

Hi Mohamed, Thanks for your interest in podpoi - they are wonderful LED poi :) When you order from Amazon, it's Amazon that is shipping our product to you and they choose where they want to ship to. You can order directly from our website for shipping to China - flowtoys dot com. Hope this helps!

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Description

✨ Light up your night, own the spotlight! ✨

READY TO ROLL - Comes complete with a premium carrying bag and dual microUSB cables—performance anywhere, anytime.
ALL NIGHT GLOW - High-temp custom LEDs with adjustable brightness keep your flow lit from dusk till dawn.
SEAMLESS SYNCING - Effortlessly control and sync your poi wirelessly for flawless, synchronized routines.
LIMITLESS COLOR PLAY - Dive into 64 vibrant, customizable LED modes that make every performance uniquely yours.
CONSCIOUS CRAFTSMANSHIP - Non-toxic materials and intuitive UI designed to inspire joy and mindful movement.

The Podpoi LED Poi v2 offers 64 full-spectrum customizable lighting modes, wireless syncing, and USB rechargeable batteries designed to last all night. Crafted with non-toxic materials and an intuitive interface, it’s the perfect glowpoi for professionals and enthusiasts seeking vibrant, seamless performances on the go.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.