(132 Loads, Tangerine with Lemongrass, Standard) - Grab Green Natural Dishwasher Detergent Pods, Organic Enzyme-Powered, Plant & Mineral-Based, Tangerine + Lemongrass-With Essential Oils, 132 Loads | Plant & mineral based; Enzyme-powered; Velcro Closure; No Harsh Chemicals; Removes Grease and Stuck on Food

I'll start off by saying that I love this product when bought from my local whole foods store. I would buy it in the 24-count package in the Tangerine with Lemongrass scent, and it does a great job cleaning my dishes with no residue and leaves a great scent in the room. I agree with most of the positive reviews of this product as far as how well it does its job on dishes. I loved this rather pricey dishwasher detergent so much, that I sought it out on Amazon to find a cheaper bulk-version of the product, and ordered the 6-pound 132-load tub. This is where my review goes south. My low review score is because of the poor state that this product was in when shipped from Amazon -- it was absolutely horrid and nothing like the product that I am used to buying in the store. This is the first time I've had a bad experience with a product on Amazon, but I would not recommend ordering this product online for this reason: About half of the 132 detergent packets had broken open (I'm assuming during shipping, I would hate to think that it was shipped that way). The result was a complete mess of intact packets mixed in with loose detergent and empty packets. A mess! It created quite a mess in my kitchen while I was trying to straighten out the whole ordeal (incidentally, this is when I counted the intact packets out of curiosity, to find that I only had around 70). Now, I still had a few packets left from the 24-count package that I bought at my local store, and between those and the Amazon-shipped ones there was a rather noticeable difference between the dissolvable plastic-like material used to hold the individual detergent packets together. The ones from the store felt thicker and more substantial, while the ones from Amazon felt dried out, thin, and "crispy." This leads me to two possible conclusions. 1) The ones shipped from Amazon were old and therefore deteriorating; or 2) The ones shipped from Amazon were from an older and inferior product formulation (and therefore still old - unless the inferior formula is a newer one, which would be a shame). So unfortunately, after I've gotten through this mess of detergent, I will once again be paying more at my local store but at least I will be getting intact detergent packets in return for my money.

This was a re-order. The product is great, but this time it cme in an acrylic jar not a pouch. After about 4-wks I noticed that a few of the pods had turned to powder. The Amazon 30-day return policy had passed, yet the product was defective. My earlier purchase of 60ct pouch had lasted over a year w/ the pods intact. I sent two emails to Grab Green via their customer support link at the Grab Green website. No reply. Yesterday I did manage to reach the Customer Service Rep via a toll-free number. Turns out they had no record of either complaint from their website. My issue was unique to them. -- not at all common. The bottom line, however, is that they lived up to their promise to "satisfy their customers" and have replaced the product now in a pouch including free shipping. They were also very concerned that my emails had been lost in their IT system. In the end, Grab Green supported me and assuming no further "break-apart" issues I will continue reordering their effective product. By the way, they have recently phased out the acrylic jar and replaced it with a pouch. Since I did get real help from Grab Green Customer Service, I felt I should revise my earlier very negative rating.

The scent was WAY too strong for me. I could not return this product since it was opened. They were out of the unscented version. It cleans very well, however. But the scent permeated my dishes and drinkware. I had to gift the product to a neighbor.

I bought these because I was looking for a "greener" alternative than what I was able to find in the big box stores near me and I was excited about being able to buy in a large enough quantity that I wouldn't have to be buying dish tabs every 2 weeks. This is the second time I have purchased these, the first time I tried the fig scent and they are both great. The container fits under my sink perfectly and is a great dispenser, I will say that the top is a little flimsy and by the time I am about 2/3's through the tabs, the lid has broken off and doesn't snap back on anymore. This time I just threw the lid away and the exposure to the air didn't seem to affect the tabs at all. I have never had a problem with broken tabs either as some of the reviews talk about. Overall, these smell great and clean my dishes so I am happy!

I have become increasingly conscious of the products I use for household cleaning, and was looking a for an automatic dishwasher detergent that would fit the bill. This product is great! It cleans very well - my dishes are spotless and I don't feel bad about the chemicals I'm using in the kitchen. Here is why I only gave these 4 stars: the smell. I purchased the tangerine/lemon grass scent, and although they really make the cupboard I store them in smell nice, they also leave that scent on every dish. Not so great. I wish the smell would dissipate after the washing, but it lingers, and lingers....it isn't how I want my food, all of my food, to smell. Overall, as I've stated, the cleaning power can't be outdone. They truly perform very, very well in that regard. I will simply purchase the unscented variety next time.