Original Prusa MINI+ Beginner-Friendly 3D Printer DYI Kit, Filament Sensor Included, Fun to Assemble, Removable Print Sheets, Filament Sample Included, Print Size 7×7×7 in.

Two of our Prusas purchased in late fall 2025 have stopped printing. We contacted customer support a couple of weeks ago and sent videos and pictures of the problem, as requested by Prusa. We have received no support, substantive response, or fix. We work in a very active STEM lab and will return these printers. We must have working printers. We had consulted a 3D expert before purchasing Prusas and were ensured that their customer support was superior. It is not; We will go with Bambu when our money is reimbursed. Here is the BAD news -- our return window has closed since late 2024 and now we are STUCK with two inoperable printers. DO NOT BUY PRUSA! What is wrong with these companies and their crummy products?

Worked ok for the first 10 prints or so and now I can’t get it to print. Filament won’t feed. Nozzle gets plugged up. Completely useless after a month or so of use. Just an expensive piece of garbage that is not really functional for continuous use.