Commercial Ice Cream Machine, 12 L/H Yield, 1713W Single Flavor Countertop Hard Serve Ice Cream Maker, 4.5L Stainless Steel Cylinder, LED Panel Auto Clean Pre-cooling, for Restaurant Snack Bars

Works great. No issues with the power supply as other reviews say. Easy to use. Easy to clean. O rings and such need to be replaced often.

I strongly advise against purchasing this item from this company due to their poor customer service. I’ve had the machine for over a month, but within the first week, I noticed a major defect—the chocolate mix seeps into the vanilla, making it impossible to serve vanilla ice cream properly. The company sent a used replacement machine that was covered in stains and appeared to be an older model. Unfortunately, the machine doesn’t function properly. The right side fails to dispense, the middle drips, and only the left side works. I strongly recommend caution when purchasing from this company, as their customer service is disappointing. Expect a lot of back-and-forth as they try to avoid providing assistance or replacing the faulty product.

We really enjoy this soft serve machine. It was straight forward to set up and clean. We have had it now more than 6 months and it performs great every occasion we set up for.

Very Good Machine

Makes great ice cream but it kept tripping our generator off during an event with our food vending trailer. The generator is 11,000 watts so there should be plenty of juice. The fluctuation of power draw when it's set for "soft" seems to cause this. A count down begins and trips off every 5 minutes. Annoying! When we set it to "hard" this didn't happen. (So far) (and the ice cream was fine) Also, there is not much room between the dispenser spout and front of the unit so I am unable to swirl a nice pretty stream of ice cream into a waffle bowl. The width of the bowl impedes maneuvering. I had to serve it in a random wild pattern in the bowl. Lol

For a 1300 dollar machine this ice cream machine works almost just like any other industrial ice cream machine would. There isn't any leaking, the belts are in good condition, the controls are easy to understand, it cools down quickly, and it doesn't use much power (for a soft serve machine of this caliber). On the other hand the instructions are not very detailed, and it's easy to see that whomever wrote them can't speak english very well. It also takes ALOT of water to clean thoroughly. In general I'd say that this machine is a very good purchase for any business owner looking for an affordable soft serve machine that can turn out around 6 to 8 cones at a time before cooling down again (about 1 minute for cool down). I'd say you could probably get a max of 400 cones out of it an hour if you were constantly working with it, but that's being pretty generous. Anyway I hope this review helps. I plan to provide another update with video after a month of use.

Purchased the 2350 watt model, it came used with over 400 cones made when I received it. Machine was covered in chocolate ice steam and parts were already broken in a bag…. I reported it to amazon and them gave me a discount of $300 bucks initially I thought that was good enough. After using it three times since purchased in August 2025 it has now broken the remaining parts needed to produce ice cream and apparently Vevor does not sell parts to service this machine or anything they sell for that matte. This looks appealing, and if you only need for one event then do it but if you want for a years use DO NOT, your 100% wasting $1500.

Work as described. I use my own ice cream mix which is cream or milk base. Churns efficiently. Churn time depends on your base. For instance, for 2.2l, a high fat base takes about 10-12 minutes. Bought this for my small batch ice cream business.

Made 3 batches, do not use water or it will freeze, If you use just milk or cream it has the best taste and doesn’t seem to freeze in the cylinder if it is continuous use you shouldn’t have the problem but I don’t find it has much taste to it as it does with milk or cream

Not efficient

Tolle Softeismaschine! Völlig ausreichend für den privaten Gebrauch! Top!

Machine génial Je la retourne car je la trouve trop imposante pour être dans une maison.... Dommage qu'elle soit un peu bruyante.. A part ça, c'est une très bonne machine

Attention, pas de manuel d'utilisation, ni de livret de recette. La machine est capricieuse et compliquer à l'utilisation. Le cylindre congèle votre préparation ce qui empêche de sortir la préparation. On ne peux pas entrer dans les paramètre. Très compliquer à utiliser. je recommande pas cette achat.